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Me: improve error message when changing email to a currently used email address #386

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v18 opened this issue Nov 21, 2015 · 2 comments
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[Feature] User & Account Settings (/me) Settings and tools for managing your WordPress.com user account. [Pri] Normal Schedule for the next available opportuinity. [Type] Bug When a feature is broken and / or not performing as intended

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@v18
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v18 commented Nov 21, 2015

There are two related bugs in the changing email process:

  1. The error message does not give enough information
  2. The unusable email the user entered remains on the page

Steps to reproduce:

(1) Go to me/account

screen shot 2015-11-21 at 9 16 01 am

(2) Enter an email that is already used for a different WordPress.com account in the 'email address' field

(3) Click 'Save Account Settings'

screen shot 2015-11-21 at 9 16 10 am

(4) See that the email entered in step 2 remains in the email address field, even though it cannot be used. See that the error message does not tell you that you cannot use the same email twice.

screen shot 2015-11-21 at 9 16 55 am

Instead here's what should happen:

(1) The user should see an error message like:

'The email address [email protected] is already being used for another WordPress.com account. Please use a different email'

(2) The email field should show the currently used email address for the account.

@v18 v18 added [Type] Bug When a feature is broken and / or not performing as intended [Feature] User & Account Settings (/me) Settings and tools for managing your WordPress.com user account. labels Nov 21, 2015
@rickybanister
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It should be contextual and look like this:

(from the pattern library)

screen shot 2015-12-09 at 1 31 41 pm

@enejb enejb self-assigned this Dec 9, 2015
@ebinnion ebinnion added the [Pri] Normal Schedule for the next available opportuinity. label Dec 14, 2015
@ebinnion
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We should improve error messaging and field validation throughout /me. So, closing this issue in favor of #1647.

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Labels
[Feature] User & Account Settings (/me) Settings and tools for managing your WordPress.com user account. [Pri] Normal Schedule for the next available opportuinity. [Type] Bug When a feature is broken and / or not performing as intended
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