Desktop - "You appear to be offline" message and grey indicator are missing, chat conversation is not shown when user is offline

[kbecciv]

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!

---

Action Performed:

1. Go to staging.new.expensify.com
2. After login in with a High Traffic account - enable Airplane mode to simulate a connection loss

Expected Result:

The user can interact with the app and navigate to different areas
The offline indicators are present - the green dot next to the main user avatar is now grey
When navigating to a conversation there's a text below the compose box indicating that there's no internet connection

Actual Result:

"You appear to be offline" message is missing and chat conversation is not shown when user is offline

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.1.88.13

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers): any

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5691832_HT_offline.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @yuwenmemon (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[yuwenmemon]

Hmmmmm... I am unable to reproduce:
https://user-images.githubusercontent.com/4741899/185035198-d49839dc-1a67-417c-8a11-af76a258b5ab.mp4

[yuwenmemon]

Gonna close. I don't think this is consistently reproducible 😕

[kbecciv]

@yuwenmemon Issue have been reproduced during QA Regression, build 1.1.89.0

[sketchydroide]

cannot reproduce this in version 1.1.89.0 in desktop, Web, iOS or Android

As far as I can tell this is the exact same behaviour in Prod.

Either that or the description is wrong, it says the message you appear to be offline appears in all platforms.
Not sure on the green/gray dot, but I do not see that dot in Prod

[sketchydroide]

I don't think this is consistently reproduced so I'm going to remove blocker

[sketchydroide]

this one seems to be the same issue #10524?

[neil-marcellini]

I'm closing this since I'm merging it into #10524.