[$500] Android – Settings - App flickering when enter an authenticator code in 2FA creation page

[kbecciv]

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Version Number: 1.4.23-0
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

1. Go to https://staging.new.expensify.com/
2. Log in
3. Tap on Settings/ Security/ Two-factor authentication
4. Tap on Copy and Next
5. Then enter any six digits in a code field.

Expected Result:

App is not flickering when enter an authenticator code in 2FA creation page

Actual Result:

App flickering when enter an authenticator code in 2FA creation page

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6336711_1704807878592.App_flickering_when_enter_an_authenticator_code_in_2FA_creation_page.mp4

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• Upwork Job URL: https://www.upwork.com/jobs/~0178f42913610b69a7
• Upwork Job ID: 1767217663958515712
• Last Price Increase: 2024-03-11

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @amyevans (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[situchan]

I am not able to reproduce on main. Tested on both android phone and emulator

[amyevans]

Thanks @situchan!

This doesn't need to block deploy. We can retest with the next release just to ensure it's fixed.

[melvin-bot]

@amyevans Eep! 4 days overdue now. Issues have feelings too...

[amyevans]

Verified it's no longer reproducible:

screen-20240115-124311.mp4

Closing this out!

[lanitochka17]

Issue is still reproducible on the latest build 1.4.48-0
Repro on Pixel (stg and prod), not repro on Samsung

video_2024-03-06_18-28-43.mp4

[amyevans]

Hmm I just retested on a Pixel 3a and am still unable to repro. I'll assign BZ to attempt to repro/take triage from here.

[melvin-bot]

Triggered auto assignment to @sonialiap (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[sonialiap]

I do not see any flickering. Here is my test (pixel 3 and pixel 7):

screen-20240311-130756.mp4

screen-20240311-131517.mp4

[sonialiap]

@lanitochka17 @kbecciv I cannot reproduce the flickering but I noticed that in both videos where it is reproducible, there's an auto-fill suggestion which neither Amy nor I have. I'm not sure how to reproduce this. Do you guys know where that suggestion is coming from? Katya I see yours says autofill but I can't quite see from where, maybe "з почты"? Sveta, your video shows "from messages". So both of your apps are trying to auto-fill from SMS messages? Did you recently receive a code by SMS that might be affecting the test?

I tried logging into an app that sends me a SMS code and didn't read it. Then tried the test and I did not get the "auto fill from messages". Not sure how to repo the behavior you're seeing.

My test, no auto-fill suggstion

[amyevans]

Asked in #qa: https://expensify.slack.com/archives/C9YU7BX5M/p1710168520121459

[amyevans]

From the thread -

Galaxy S10 / android 11, I do have the autofill suggestion but flickering happens once only.

az_recorder_20240311_113450.1.mp4

But for the tester reported has Mi11 Lite / Android 13 it flickers when entering each digit.

Screenrecorder-2024-03-11-17-31-43-510.mp4

[amyevans]

I guess we can go external with it and see if we get any traction, but if not I could also see us closing after a week or two.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~0178f42913610b69a7

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @situchan (External)

[amyevans]

Awaiting proposals

[amyevans]

Alright it's been a week and we don't have any proposals, it's also not assigned to a wave or VIP so not a priority. I'm going to close, but feel free to reopen if you disagree @sonialiap!