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[HOLD for payment 2024-03-11] [HOLD for payment 2024-03-07] App crashes when uploading PDF or opening any attachment sent after PDF #37469

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m-natarajan opened this issue Feb 29, 2024 · 13 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Engineering Weekly KSv2

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@m-natarajan
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m-natarajan commented Feb 29, 2024

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Issue found when executing #32678
Version Number: 1.4.45-0
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

Action Performed:

  1. Open the app and log in
  2. Open any chat
  3. Tap the "+" > Add attachment > Choose document
  4. Select a PDF and send it
  5. Navigate to a chat with a sent PDF file before
  6. Send an image or a video
  7. Open sent attachments

Expected Result:

PDF file can be sent, attachments can be opened

Actual Result:

App crashes when uploading a PDF file or opening any attachment sent after the PDF

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
Bug6396534_1709176781876!log.txt

Bug6396534_1709176781869.video_2024-02-28_22-19-01.mp4

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@m-natarajan m-natarajan added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Feb 29, 2024
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melvin-bot bot commented Feb 29, 2024

Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Feb 29, 2024
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

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melvin-bot bot commented Feb 29, 2024

Triggered auto assignment to @MonilBhavsar (Engineering), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

@m-natarajan
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@MonilBhavsar FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

@hungvu193
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Regression from this PR: #32678

cc @tienifr

@tienifr
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tienifr commented Feb 29, 2024

Taking a look.

@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Hourly KSv2 labels Feb 29, 2024
@MonilBhavsar MonilBhavsar removed the DeployBlockerCash This issue or pull request should block deployment label Feb 29, 2024
@MonilBhavsar
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Issue is fixed! Thanks all

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Weekly KSv2 labels Feb 29, 2024
@melvin-bot melvin-bot bot changed the title App crashes when uploading PDF or opening any attachment sent after PDF [HOLD for payment 2024-03-07] App crashes when uploading PDF or opening any attachment sent after PDF Feb 29, 2024
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Feb 29, 2024
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melvin-bot bot commented Feb 29, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

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melvin-bot bot commented Feb 29, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.45-6 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-03-07. 🎊

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melvin-bot bot commented Feb 29, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@MonilBhavsar] The PR that introduced the bug has been identified. Link to the PR:
  • [@MonilBhavsar] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@MonilBhavsar] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@MonilBhavsar] Determine if we should create a regression test for this bug.
  • [@MonilBhavsar] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@trjExpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Mar 4, 2024
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2024-03-07] App crashes when uploading PDF or opening any attachment sent after PDF [HOLD for payment 2024-03-11] [HOLD for payment 2024-03-07] App crashes when uploading PDF or opening any attachment sent after PDF Mar 4, 2024
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melvin-bot bot commented Mar 4, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.46-2 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-03-11. 🎊

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melvin-bot bot commented Mar 4, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@MonilBhavsar] The PR that introduced the bug has been identified. Link to the PR:
  • [@MonilBhavsar] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@MonilBhavsar] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@MonilBhavsar] Determine if we should create a regression test for this bug.
  • [@MonilBhavsar] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@trjExpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@trjExpensify
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As this was a regression from the PR linked to #32232 and fixed by the original author and original C+ review, I'm closing it out as no payments are needed.

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