Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[Hold for #305196] Login - Unable to login with account [email protected] #37728

Closed
5 of 6 tasks
izarutskaya opened this issue Mar 5, 2024 · 43 comments
Closed
5 of 6 tasks
Assignees
Labels
Bug Something is broken. Auto assigns a BugZero manager. Hot Pick Ready for an engineer to pick up and run with Internal Requires API changes or must be handled by Expensify staff Monthly KSv2 retest-weekly Apply this label if you want this issue tested on a Weekly basis by Applause

Comments

@izarutskaya
Copy link

izarutskaya commented Mar 5, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 1.4.47-0
Reproducible in staging?: Y
Reproducible in production?: Y
Email or phone of affected tester (no customers): [email protected]
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal Team

Action Performed:

  1. Open Expensify App or go to staging.new.expensify.com
  2. Login with account [email protected]

Expected Result:

User successfully login with account [email protected]

Actual Result:

Only the skeleton page is shown after login with account [email protected]

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6402451_1709624066201.iOS-unable-login-tester-domaincard.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~0110c94fb7f8a19b56
  • Upwork Job ID: 1769770827931406336
  • Last Price Increase: 2024-03-18
@izarutskaya izarutskaya added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Mar 5, 2024
Copy link

melvin-bot bot commented Mar 5, 2024

Triggered auto assignment to @sonialiap (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@izarutskaya
Copy link
Author

@sonialiap I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

@melvin-bot melvin-bot bot added the Overdue label Mar 7, 2024
Copy link

melvin-bot bot commented Mar 8, 2024

@sonialiap Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

@sonialiap
Copy link
Contributor

@izarutskaya is this still affecting you? Is it affecting all @applausecard.expensifail.com accounts? I've been able to log into my @expensify.com and @gmail.com accounts without issue today

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Mar 11, 2024
@sonialiap
Copy link
Contributor

@melvin-bot melvin-bot bot removed the Overdue label Mar 14, 2024
@kbecciv
Copy link

kbecciv commented Mar 14, 2024

@sonialiap It's only affecting one account [email protected], I checked another one and it works fine!

Recording.6085.mp4

@sonialiap
Copy link
Contributor

Thanks for the confirmation!

@sonialiap
Copy link
Contributor

@kbecciv how important is this account? Can the applause team use another account instead of this one?

@kbecciv
Copy link

kbecciv commented Mar 14, 2024

@melvin-bot melvin-bot bot added the Overdue label Mar 18, 2024
@sonialiap sonialiap added the Internal Requires API changes or must be handled by Expensify staff label Mar 18, 2024
Copy link

melvin-bot bot commented Mar 18, 2024

Job added to Upwork: https://www.upwork.com/jobs/~0110c94fb7f8a19b56

Copy link

melvin-bot bot commented Mar 18, 2024

Triggered auto assignment to Contributor Plus for review of internal employee PR - @fedirjh (Internal)

@melvin-bot melvin-bot bot removed the Overdue label Mar 18, 2024
@sonialiap
Copy link
Contributor

Sounds like you need this account, moving to internal

@sonialiap
Copy link
Contributor

Adding to wave-collect because this seems higher priority so that QA can return to using this account for testing

Copy link

melvin-bot bot commented Mar 19, 2024

@sonialiap @fedirjh this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

@melvin-bot melvin-bot bot added the Overdue label Mar 25, 2024
@sonialiap
Copy link
Contributor

Posted in engineering to see if we can get a volunteer https://expensify.slack.com/archives/C03SSAQ7P/p1711477606930779

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Mar 26, 2024
@melvin-bot melvin-bot bot added the Overdue label May 27, 2024
@sonialiap
Copy link
Contributor

@melvin-bot melvin-bot bot removed the Overdue label May 28, 2024
@melvin-bot melvin-bot bot added the Overdue label Jun 5, 2024
@sonialiap
Copy link
Contributor

@melvin-bot melvin-bot bot removed the Overdue label Jun 6, 2024
@melvin-bot melvin-bot bot added the Overdue label Jun 14, 2024
@sonialiap
Copy link
Contributor

@melvin-bot melvin-bot bot removed the Overdue label Jun 18, 2024
@melvin-bot melvin-bot bot added the Overdue label Jun 26, 2024
@sonialiap
Copy link
Contributor

still on hold for https://github.com/Expensify/Expensify/issues/305196. The high level design doc is almost ready to be set for review so this hold will probably take a while

@melvin-bot melvin-bot bot removed the Overdue label Jun 27, 2024
@melvin-bot melvin-bot bot added the Overdue label Jul 5, 2024
@sonialiap
Copy link
Contributor

@melvin-bot melvin-bot bot removed the Overdue label Jul 9, 2024
@sonialiap sonialiap added Monthly KSv2 and removed Weekly KSv2 labels Jul 9, 2024
@melvin-bot melvin-bot bot added the Overdue label Aug 9, 2024
@trjExpensify
Copy link
Contributor

Going to move this to newdot-quality where pagination is.

@flodnv
Copy link
Contributor

flodnv commented Aug 12, 2024

@marcaaron has improved OpenApp recently, can we get a retest of this please?

@flodnv flodnv added the retest-weekly Apply this label if you want this issue tested on a Weekly basis by Applause label Aug 12, 2024
@sonialiap
Copy link
Contributor

@melvin-bot melvin-bot bot removed the Overdue label Aug 12, 2024
@kavimuru
Copy link

Not reproducible anymore

37728-iOS.mp4

@sonialiap
Copy link
Contributor

Thanks Kavi! Closing this out

@flodnv
Copy link
Contributor

flodnv commented Aug 13, 2024

👏 @marcaaron ❤️

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Bug Something is broken. Auto assigns a BugZero manager. Hot Pick Ready for an engineer to pick up and run with Internal Requires API changes or must be handled by Expensify staff Monthly KSv2 retest-weekly Apply this label if you want this issue tested on a Weekly basis by Applause
Projects
Status: Done
Development

No branches or pull requests

8 participants