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[HOLD for payment 2024-05-03] Unable to load categories in the workspace settings #40875

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mountiny opened this issue Apr 24, 2024 · 21 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering

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@mountiny
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If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: v1.4.65-2
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @trjExpensify
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1713951624767449

Action Performed:

Break down in numbered steps

  1. Have a collect policy on the beta
  2. This policy should have categories set up
  3. Sign into this account
  4. Go to the workspace settings
  5. Go to Categories page

Expected Result:

Describe what you think should've happened

the categories list should load without issues

Actual Result:

Describe what actually happened

Infinite spinner is showing

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

image

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@mountiny mountiny added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Apr 24, 2024
@mountiny mountiny self-assigned this Apr 24, 2024
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melvin-bot bot commented Apr 24, 2024

Current assignee @mountiny is eligible for the DeployBlockerCash assigner, not assigning anyone new.

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melvin-bot bot commented Apr 24, 2024

Triggered auto assignment to @sonialiap (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Apr 24, 2024
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@mountiny
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reverting https://github.com/Expensify/App/pull/40496/files fixes the issue

@s77rt
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s77rt commented Apr 24, 2024

This is a known problem #39132 (comment) It seems that #40375 didn't fix it

@s77rt
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s77rt commented Apr 24, 2024

cc @hayata-suenaga

@hayata-suenaga
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PR was merged. requesting cherry pick -> https://expensify.slack.com/archives/C07J32337/p1713970530252449

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Apr 24, 2024
@mountiny mountiny removed the DeployBlockerCash This issue or pull request should block deployment label Apr 24, 2024
@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Weekly KSv2 labels Apr 25, 2024
@melvin-bot melvin-bot bot changed the title Unable to load categories in the workspace settings [HOLD for payment 2024-05-02] Unable to load categories in the workspace settings Apr 25, 2024
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melvin-bot bot commented Apr 25, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.65-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-05-02. 🎊

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melvin-bot bot commented Apr 25, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@mountiny] The PR that introduced the bug has been identified. Link to the PR:
  • [@mountiny] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@mountiny] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@mountiny] Determine if we should create a regression test for this bug.
  • [@mountiny] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@sonialiap] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Apr 26, 2024
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2024-05-02] Unable to load categories in the workspace settings [HOLD for payment 2024-05-03] [HOLD for payment 2024-05-02] Unable to load categories in the workspace settings Apr 26, 2024
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melvin-bot bot commented Apr 26, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.66-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-05-03. 🎊

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melvin-bot bot commented Apr 26, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@mountiny] The PR that introduced the bug has been identified. Link to the PR:
  • [@mountiny] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@mountiny] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@mountiny] Determine if we should create a regression test for this bug.
  • [@mountiny] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@sonialiap] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels May 1, 2024
@sonialiap sonialiap added Bug Something is broken. Auto assigns a BugZero manager. and removed Bug Something is broken. Auto assigns a BugZero manager. labels May 2, 2024
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melvin-bot bot commented May 2, 2024

Current assignee @sonialiap is eligible for the Bug assigner, not assigning anyone new.

@sonialiap sonialiap removed their assignment May 2, 2024
@sonialiap sonialiap added Bug Something is broken. Auto assigns a BugZero manager. and removed Bug Something is broken. Auto assigns a BugZero manager. labels May 2, 2024
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melvin-bot bot commented May 2, 2024

Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@sonialiap sonialiap self-assigned this May 2, 2024
@sonialiap
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@abekkala I'm OOO 2024-05-03 to 2024-05-06 so adding a BZ buddy to issue payment if I'm out when it becomes due

@abekkala abekkala changed the title [HOLD for payment 2024-05-03] [HOLD for payment 2024-05-02] Unable to load categories in the workspace settings [HOLD for payment 2024-05-03] Unable to load categories in the workspace settings May 2, 2024
@abekkala
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abekkala commented May 2, 2024

@sonialiap - what is the payment summary?

@mountiny it looks like you provided the fix and @s77rt did the PR review, correct? Was that a $250 PR review or some other amount?

@s77rt
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s77rt commented May 2, 2024

No payment is needed here since it was a regression

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melvin-bot bot commented May 3, 2024

Skipping the payment summary for this issue since all the assignees are employees or vendors. If this is incorrect, please manually add the payment summary SO.

@melvin-bot melvin-bot bot added the Overdue label May 6, 2024
@abekkala abekkala removed their assignment May 7, 2024
@melvin-bot melvin-bot bot removed the Overdue label May 7, 2024
@abekkala
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abekkala commented May 7, 2024

Handing this one back to you @sonialiap as you're back from ooo

@s77rt
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s77rt commented May 7, 2024

This can be closed

@sonialiap
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Back from OOO, closing

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