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[HOLD for payment 2024-06-20] [HOLD for payment 2024-06-18] App crashes upon connecting to QuickBooks Online #43450

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francoisl opened this issue Jun 11, 2024 · 9 comments
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Bug Something is broken. Auto assigns a BugZero manager. Internal Requires API changes or must be handled by Expensify staff Weekly KSv2

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@francoisl
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francoisl commented Jun 11, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: v1.4.81-7
Reproducible in staging?: Yes
Reproducible in production?:
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Me
Slack conversation:

Action Performed:

  1. Create a workspace
  2. Connect it to QuickBooks Online

Expected Result:

The initial connection flow should complete and the UI sync indicator should disappear.

Actual Result:

The app crashes at some point during the sync flow.

Workaround:

Refreshing the page.

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Screen.Recording.2024-06-10.at.6.42.11.PM.mov

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Issue OwnerCurrent Issue Owner: @dylanexpensify
@francoisl francoisl added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Jun 11, 2024
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melvin-bot bot commented Jun 11, 2024

Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@francoisl
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cc @aldo-expensify or @hayata-suenaga in case you know if it's a known issue (though I didn't find one). Going to keep internal for now in case it was already known and being worked on.

@francoisl francoisl added the Internal Requires API changes or must be handled by Expensify staff label Jun 11, 2024
@francoisl
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francoisl commented Jun 11, 2024

Ok interestingly at some point in the initial sync, the policy object in WorkspaceMoreFeaturesPage doesn't have a config, so a simple config?.syncTax here should fix it. I'll send a PR shortly.

image

@francoisl francoisl self-assigned this Jun 11, 2024
@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 Weekly KSv2 labels Jun 11, 2024
@melvin-bot melvin-bot bot changed the title App crashes upon connecting to QuickBooks Online [HOLD for payment 2024-06-18] App crashes upon connecting to QuickBooks Online Jun 11, 2024
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jun 11, 2024
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melvin-bot bot commented Jun 11, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

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melvin-bot bot commented Jun 11, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.81-11 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-06-18. 🎊

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melvin-bot bot commented Jun 11, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@francoisl] The PR that introduced the bug has been identified. Link to the PR:
  • [@francoisl] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@francoisl] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@francoisl] Determine if we should create a regression test for this bug.
  • [@francoisl] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@dylanexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Jun 13, 2024
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2024-06-18] App crashes upon connecting to QuickBooks Online [HOLD for payment 2024-06-20] [HOLD for payment 2024-06-18] App crashes upon connecting to QuickBooks Online Jun 13, 2024
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melvin-bot bot commented Jun 13, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.82-4 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-06-20. 🎊

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melvin-bot bot commented Jun 13, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@francoisl] The PR that introduced the bug has been identified. Link to the PR:
  • [@francoisl] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@francoisl] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@francoisl] Determine if we should create a regression test for this bug.
  • [@francoisl] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@dylanexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@francoisl
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This was all handled internally from an internal issue, no payments required.

@francoisl francoisl removed the Awaiting Payment Auto-added when associated PR is deployed to production label Jun 13, 2024
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