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Improve error message when trying to open a non published template as anonymous user #945

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Tracked by #683
elisabettai opened this issue Apr 27, 2023 · 5 comments · Fixed by ITISFoundation/osparc-simcore#4229
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Feedback Feedback through frontend Team Black NIH Team Black (Issues/UI improvements) type:enhancement Feature requests (functionality and UI)

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@elisabettai
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Describe the user role
I am a user who knows little about oSPARC and finds this link to a template on the SPARC Portal: https://osparc.io/study/014254be-4e3a-11ed-ae4f-02420a0b0131

Current behavior
image

The message "Error:not found" is misleading
*Desired behavior
We should have a nicer message with a bit more formatting (e.g. new lines) and remove the "not found"

Additional context
Was already mentioned by EN before SC meeting and now by K-Core. K-Core thought that the link was broken.

@elisabettai elisabettai added Feedback Feedback through frontend type:enhancement Feature requests (functionality and UI) labels Apr 27, 2023
@elisabettai
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@pcrespov, this is related to #830 (I converted that to an epic and added this one there).
It's a follow-up of #829.

@elisabettai
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Hi @pcrespov, do you think you/someone can have a look to this the coming sprint? I think it's better to fix it sooner than later (by that, I mean improving this error message).

I just had a look to it with EN and he was puzzled by still seeing the "Error: not found" message and also K-Core complained when we submitted studies for the Portal that have jupyters inside.

@pcrespov pcrespov added this to the Pastel de Nata milestone May 10, 2023
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pcrespov commented May 10, 2023

@elisabettai
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Hi @pcrespov, will do, thanks. I also got some suggestions from Team Black, I write them here to keep note:

  • break the test in steps
  • there's no need for button with support email, it can be added to the text. Or, if we want to keep the button, that should redirect to mailto:blabla (so it opens a mail client)
  • login button: make it more prominent
  • In general: simplify message

fyi @odeimaiz

@odeimaiz
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odeimaiz commented May 11, 2023

  • there's no need for button with support email, it can be added to the text. Or, if we want to keep the button, that should redirect to mailto:blabla (so it opens a mail client)

That's what it does if you click on the email once you pop it up.

  • login button: make it more prominent

We could give the product specific strong color.

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Labels
Feedback Feedback through frontend Team Black NIH Team Black (Issues/UI improvements) type:enhancement Feature requests (functionality and UI)
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