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error to open sr305 #11690

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Lalala-ysl opened this issue Apr 17, 2023 · 3 comments
Closed

error to open sr305 #11690

Lalala-ysl opened this issue Apr 17, 2023 · 3 comments
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SR300

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@Lalala-ysl
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librealsense 2.53.1 RELEASE
OS Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

Unhandled exception escaping from a worker thread!
Error type: Access Violation!
@MartyG-RealSense
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Hi @Lalala-ysl Please first check whether permission to access the camera hardware and permission for applications to access the camera are both set to 'On' in the Windows camera privacy settings. This can be done using the instructions at #3381 (comment)

@MartyG-RealSense
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Hi @Lalala-ysl Do you require further assistance with this case, please? Thanks!

@MartyG-RealSense
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Case closed due to no further comments received.

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@MartyG-RealSense @Lalala-ysl