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Adapter EZSP protocol version (8) is not supported by Host [13-14] #25260

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Veldkornet opened this issue Dec 18, 2024 · 13 comments
Closed

Adapter EZSP protocol version (8) is not supported by Host [13-14] #25260

Veldkornet opened this issue Dec 18, 2024 · 13 comments
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problem Something isn't working

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@Veldkornet
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What happened?

When using the Aeotec Zi-Stick (ZGA008) with the ember driver, I get the following error trying to start z2m:

[20:54:36] INFO: Preparing to start...
[20:54:36] INFO: Socat not enabled
[20:54:36] INFO: Starting Zigbee2MQTT...
Starting Zigbee2MQTT without watchdog.
[2024-12-18 20:54:38] info: 	z2m: Logging to console, file (filename: log.log)
[2024-12-18 20:54:38] info: 	z2m: Starting Zigbee2MQTT version 1.42.0 (commit #unknown)
[2024-12-18 20:54:38] info: 	z2m: Starting zigbee-herdsman (2.1.9)
[2024-12-18 20:54:38] info: 	zh:ember: Using default stack config.
[2024-12-18 20:54:38] info: 	zh:ember: ======== Ember Adapter Starting ========
[2024-12-18 20:54:38] info: 	zh:ember:ezsp: ======== EZSP starting ========
[2024-12-18 20:54:38] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-12-18 20:54:38] info: 	zh:ember:uart:ash: Serial port opened
[2024-12-18 20:54:38] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2024-12-18 20:54:39] info: 	zh:ember:uart:ash: ======== ASH connected ========
[2024-12-18 20:54:39] info: 	zh:ember:uart:ash: ======== ASH started ========
[2024-12-18 20:54:39] info: 	zh:ember:ezsp: ======== EZSP started ========
[2024-12-18 20:54:39] error: 	z2m: Error while starting zigbee-herdsman
[2024-12-18 20:54:39] error: 	z2m: Failed to start zigbee
[2024-12-18 20:54:39] error: 	z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
[2024-12-18 20:54:39] error: 	z2m: Exiting...
[2024-12-18 20:54:40] error: 	z2m: Error: Adapter EZSP protocol version (8) is not supported by Host [13-14].
    at EmberAdapter.emberVersion (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:1426:19)
    at EmberAdapter.initEzsp (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:688:9)
    at EmberAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:1598:24)
    at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:137:29)
    at Zigbee.start (/app/lib/zigbee.ts:69:27)
    at Controller.start (/app/lib/controller.ts:161:27)
    at start (/app/index.js:154:5)

What did you expect to happen?

No response

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

1.42.0

Adapter firmware version

6.10.3.0 build 297

Adapter

Aeotec Zi-Stick (ZGA008)

Setup

Add-on on HomeAssistant OS on Intel NUC

Debug log

No response
@Veldkornet Veldkornet added the problem Something isn't working label Dec 18, 2024
@Koenkk
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Koenkk commented Dec 18, 2024

This is expected, update the firmware or switch to the legacy ezsp driver (see the adapter docs)

@Koenkk Koenkk closed this as completed Dec 18, 2024
@Veldkornet
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Veldkornet commented Dec 18, 2024 •
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I already updated to the latest firmware available from Aeotec, same issue:

python Elelabs_EzspFwUtility.py probe -p COM3
2024/12/18 23:10:29 Elelabs_EzspFwUtility:   Elelabs Zigbee adapter detected:
2024/12/18 23:10:29 Elelabs_EzspFwUtility:   Adapter: ELU0142
2024/12/18 23:10:29 Elelabs_EzspFwUtility:   Firmware: 6.10.9-208
2024/12/18 23:10:29 Elelabs_EzspFwUtility:   EZSP v8

Where can I get a later firmware?

@Koenkk
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Koenkk commented Dec 20, 2024

I'm not sure if a later firmware is available for that device, else you have to stick to the legacy ezsp driver

@Veldkornet
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Veldkornet commented Dec 21, 2024 •
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FYI, I managed to get a later firmware here . I used the ncp-uart-hw-v7.4.5.0-aeotec-zga008-115200.gbl which was the latest when I posted this.
I flashed it with the NabuCasa UniversalSilabsFlasher.
Now I've been able to switch to ember, which is working a lot better. No more errors.

@Veldkornet Veldkornet mentioned this issue Dec 21, 2024
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@dondersj
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i do have the same issues on my ZGA008.
so i want to do the same action as you did.
i have installed the universalsilabsflasher on home assistant.
downloaded the firmware file and put it on a HA folder.
selected the correct USB poort.

i do got the following error in the log:
[15:50:00] INFO: universal-silabs-flasher-up script exited with code 6
s6-rc: warning: unable to start service universal-silabs-flasher: command exited 6
s6-rc: info: service banner: stopping
/run/s6/basedir/scripts/rc.init: warning: s6-rc failed to properly bring all the services up! Check your logs (in /run/uncaught-logs/current if you have in-container logging) for more information.
/run/s6/basedir/scripts/rc.init: fatal: stopping the container.

what do i do wrong? and is there another easy way to put a different FW on my ZGA008?

thanks for your help.

@Veldkornet
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i do have the same issues on my ZGA008.
so i want to do the same action as you did.
i have installed the universalsilabsflasher on home assistant.
downloaded the firmware file and put it on a HA folder.
selected the correct USB poort.

i do got the following error in the log:
[15:50:00] INFO: universal-silabs-flasher-up script exited with code 6
s6-rc: warning: unable to start service universal-silabs-flasher: command exited 6
s6-rc: info: service banner: stopping
/run/s6/basedir/scripts/rc.init: warning: s6-rc failed to properly bring all the services up! Check your logs (in /run/uncaught-logs/current if you have in-container logging) for more information.
/run/s6/basedir/scripts/rc.init: fatal: stopping the container.

what do i do wrong? and is there another easy way to put a different FW on my ZGA008?

thanks for your help.

I used the flasher from my Windows PC, if that makes a difference. Not from HA.

@dondersj
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i also tried, but the software is does not recognise my USB. i do see the usb in windows. it is on com 5

@dondersj
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at least i tried to use simplicity studio.
is that the correct program to do that?

@Veldkornet
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at least i tried to use simplicity studio.
is that the correct program to do that?

I just used CMD. And then by --device you put COM5 on n your case.

There is a "read" mode to check the device first. I did that to make sure it recognised the device first.

@dondersj
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ah. ok. i will try

@dondersj
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still not managed to get it updated.

not sure if i doing the right steps.

first go to /downloads (there is the *.gbl file)
or do i need to download something more?

pip install universal-silabs-flasher

universal-silabs-flasher --device COM5 --bootloader-reset yellow flash --firmware ncp-uart-hw-v7.4.5.0-aeotec-zga008-115200.gbl

@Veldkornet
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Veldkornet commented Jan 20, 2025 •
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I would say it's something like the below. Just careful that you download the actual file, and not just a webpage to the file. That's happened to me before with GitHub.

universal-silabs-flasher --device COM5 flash --firmware ncp-uart-hw-v7.4.5.0-aeotec-zga008-115200.gbl

You can also try the following to see if it's actually redoing the device (and afterwards to see if it wrote correctly)

universal-silabs-flasher --device COM5 probe

@dondersj
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many thanks.
finally i have just found another good link at internet with clear steps which worked.

https://www.broddin.be/upgrading-home-assistant-yellows-zigbee2mqtt-from-ezsp-to-ember/

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@Koenkk @Veldkornet @dondersj