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Direct people correctly to find appropriate support #2473

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omnat opened this issue Apr 6, 2021 · 0 comments · Fixed by #2536
Closed

Direct people correctly to find appropriate support #2473

omnat opened this issue Apr 6, 2021 · 0 comments · Fixed by #2536
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@omnat
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omnat commented Apr 6, 2021

Current behavior: 'Send Feedback' redirects to support page where user can submit a request, which sends a ticket to the support team on Zendesk.
Expected behavior: "Send Feedback" (previously meant for beta stage) to now be changed to "Request a Feature", this link should direct to the Community Feature Requests subcategory: https://community.metamask.io/c/feature-requests-ideas/

'Get Help' correctly redirects to the support site where users can find articles to find help, and submit a request to the support team if their query is unanswered with the knowledge base.

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