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This seems to be a MAVLink specification problem. If there are no logs on the SD card then there is no response to LOG_REQUEST_LIST which looks the same as a timeout.
I'm closing this since it's not a PX4 problem as such.
I found that actually PX4 sends one LOG_ENTRY with id = 0 and num_logs = 0 to signal that there is no log available.
I will add that to the specification: mavlink/mavlink#1363
I'm trying to download the log files using either QGC or MAVSDK but nothing happens when I request the files. This is with a Pixhawk 4 and Pixracer.
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