Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Teams limit: handle inactive domains #7723

Closed
1 task
nickoferrall opened this issue Feb 7, 2023 · 3 comments
Closed
1 task

Teams limit: handle inactive domains #7723

nickoferrall opened this issue Feb 7, 2023 · 3 comments

Comments

@nickoferrall
Copy link
Contributor

Currently, if an org doesn't have an active domain, which can happen if they use a free domain such as gmail.com, we don't send them the teams limit warning.

This is because we can't show Usage Stats to free domains as everyone that signs up with gmail.com would see all other user data from gmail.com.

We do have one Team tier company that is using a free domain (see message).

So, in teams limit, we need to either:

  1. Find a way to show Usage Stats to orgs that are using a free domain
  2. If the org is using a free domain, don't send them to Usage Stats. Show them a different notification that let's them know they're over the limit.

See discussion thread here: #7637 (comment)

AC

  • Orgs with inactive domains receive teams limit warning notifications and emails
@nickoferrall nickoferrall added bug p2 Needs to be addressed on a reasonable timescale labels Feb 7, 2023
@nickoferrall nickoferrall added this to the Teams Limit milestone Feb 7, 2023
@igorlesnenko
Copy link
Contributor

igorlesnenko commented Feb 9, 2023

To enable this we also need a way to check for an active deal on HubSpot for orgs without a domain. Or we need to decide that it is safe to skip the check in this case.

@nickoferrall
Copy link
Contributor Author

In Sprint Planning, we said that as this is part of an experiment, we should wait until the experiment is successful before implementing it. If it's unsuccessful, we'll remove all the code and won't need to build this.

Keeping the issue, but moving it out of this Sprint

@github-actions
Copy link
Contributor

Stale issue

@github-actions github-actions bot added the stale label Oct 18, 2023
@mwermuth mwermuth added icebox and removed bug p2 Needs to be addressed on a reasonable timescale icebox stale labels Oct 24, 2023
@mwermuth mwermuth removed this from Bugs/Support Oct 24, 2023
@jordanh jordanh added the icebox label Mar 15, 2024
@jordanh jordanh closed this as completed Mar 15, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
No open projects
Status: 🗄️Backlog
Development

No branches or pull requests

5 participants