diff --git a/client/omnichannel/agents/AgentInfo.js b/client/omnichannel/agents/AgentInfo.js
index 6d4c61b45d5be..34b371c1c8c43 100644
--- a/client/omnichannel/agents/AgentInfo.js
+++ b/client/omnichannel/agents/AgentInfo.js
@@ -34,7 +34,7 @@ export const AgentInfo = React.memo(function AgentInfo({
 		return <Box mbs='x16'>{t('User_not_found')}</Box>;
 	}
 
-	const { user } = data || { user: {} };
+	const { user = {} } = data;
 	const {
 		username,
 		statusLivechat,