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add option to automatically hide livechat when no agent is available #417

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foss- opened this issue Nov 10, 2020 · 1 comment
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add option to automatically hide livechat when no agent is available #417

foss- opened this issue Nov 10, 2020 · 1 comment

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@foss-
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foss- commented Nov 10, 2020

Currently when no agent is available the chat shows in offline mode and allows visitors to leave a message.

Describe the solution you'd like
Leaving a message is all nice but it would be great if it was possible to automatically hide the chat, when no agent is available. agent available = show chat no agent available = hide chat

Hiding / showing should happen automatically without further user / agent or admin interaction.
@foss- foss- mentioned this issue Nov 10, 2020
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@foss- foss- mentioned this issue Apr 8, 2021
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@johncrisp
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Closing this in favour of this as there are too many Issues around on the subject.

RocketChat/Rocket.Chat.Livechat#576

@foss- foss- closed this as completed Jul 12, 2021
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@foss- @johncrisp