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ACLs don't work for DynamicField of type Date (DFDate) as Property #4034

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StefanAbel-OTOBO opened this issue Jan 8, 2025 · 0 comments
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enhancement New feature or request

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@StefanAbel-OTOBO
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StefanAbel-OTOBO commented Jan 8, 2025

Happens on at least OTOBO 11.0.6 and 11.0.7
Tested on ov294
Might be connected to Issue #3957

I can't use a Dynamic Field Date as a pre-condition in ACLs.

  1. create a DF of type Date and add it to CustomerTicketMessage and e.g. AgentTicketPhone
  2. create an ACL to hide any other DF based on the DF Date and Deploy it:
    Properties > Ticket > DynamicField_MyPrimaryDFDateName > [Regex] . => Possible Not > Form > MySecondaryDFName
  3. go to CustomerTicketMessage or agentTicketPhone and select a date (if not already selected, see issue [BUG] ACL Impact on Dynamic Date Fields in OTOBO 11.0.7 #3957 ) by checking the checkbox of the DF. See that the second DF is not missing (which it should according to your ACL).

This also works with more compley settings, e.g. hide the secondary DF and show it if a date is selected. This also doesn't work.

@StefanAbel-OTOBO StefanAbel-OTOBO added bug Something isn't working as intended enhancement New feature or request and removed bug Something isn't working as intended labels Jan 8, 2025
@svenoe svenoe changed the title [BUG] ACLs don't work for DynamicField of type Date (DFDate) as Property ACLs don't work for DynamicField of type Date (DFDate) as Property Jan 15, 2025
@github-project-automation github-project-automation bot moved this to Needs triage in OTOBO Enhancements Jan 15, 2025
@svenoe svenoe moved this from Needs triage to Medium priority in OTOBO Enhancements Jan 15, 2025
@svenoe svenoe closed this as completed Jan 15, 2025
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