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How to find errors on AVideo Platform
In order to effectively manage AVideo Platform, it is necessary to get feedback about the activity and performance of the server as well as any problems that may be occurring.
AVideo Platform stores error and activities logs in /your/path/to/AVideo/video/avideo.log
AVideo Encoder stores error and activities logs in /your/path/to/AVideo/Encoder/video/avideo.log
To monitor the responses and activities of the AVideo Platform service I use the following command:
tail -n 200 -f /var/www/AVideo/videos/avideo.log
Sometimes it is also necessary to check the logs of your operating system, such as Apache error, Apache log, mail log, etc.
For the live stream, you may find errors on the streamer log, which we described above how to check the log file. and also you may find errors on the Nginx log.
The location of the Nginx file may be different depends on how did you install it. But for our default installation, the following command should give you the correct output
tail -n 200 -f /usr/local/nginx/logs/error.log
If you’re experiencing issues with your interactive functionality this may be due to JavaScript errors or conflicts. For example, your flyout menus may be broken, your metaboxes don’t drag, or your add media buttons aren’t working. In order to formulate your support request, it helps the team to know what the JavaScript error is.
To make sure that this is a JavaScript error, and not a browser error, first of all, try opening your site in another browser.
if the site is not having the same issue in the new browser you know that the error is browser specific if the site is having the same error it is not an error that is specific to one browser Make note of any browsers you are experiencing the error in. You can use this information when you are making a support request.
This guide will show you how to diagnose JavaScript issues in different browsers:
Find errors on JavaScript or Ajax Request: