Unable to access a submenu item of the Desktop Horizontal Menu on tablet (>1000px)

[YanCol]

On a tablet (1024px for an iPad or 1366px for an iPad Pro for example) when the user clicks on the menu item (or on its icon) which has a submenu, it always loads the parent page. The submenu appears briefly but it's impossible to click on a submenu item.

The submenu works well inside the modal as the user can click on the icon to open the submenu.

[carolinan]

Does the parent menu item have an actual working link, or just a hashtag?
With parent page, do you mean the current page, or the page that the parent menu item leads to?

[YanCol]

@carolinan

Does the parent menu item have an actual working link, or just a hashtag?

It does work when the parent menu has a hastag. It doesn't work when the parent menu has an actual working link.

With parent page, do you mean the current page, or the page that the parent menu item leads to?

I mean the page that the parent menu item leads to.

[acosmin]

what is the expected interaction? Only clicking on the icon would make the submenu visible or clicking on the entire menu item?

[joyously]

I would expect that clicking on a menu item would navigate to that link.

[YanCol]

I would expect that:

• when the user clicks on a menu item it would navigate to that link
• when the user clicks on the icon it would make the submenu visible

This solution is consistent with the behaviour of the modal submenu.

[acosmin]

I tried something in #800

[carolinan]

I don't think that this is related to the width?

[YanCol]

@carolinan Below 1000px the desktop horizontal menu is hidden and is replaced by the modal menu which has no problem with submenus.

[carolinan]

It seems to behave differently on Ipads with different iOS versions.
Using 13.1.2 I can't reproduce this. Tapping once shows the sub menu, -and it stays visible and clickable, -tapping twice takes you to the link.
It works for me in Safari, firefox, chrome.

[carolinan]

Using an asus android tablet with Safari, the first tap takes me to the parent menu item link and there is no way to use the sub menu.

[westonruter]

The fix seems to have been incomplete. Another take: #971.