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Failed to delete WoW OOBE Keys #941

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yymm120 opened this issue Jan 4, 2025 · 4 comments
Open

Failed to delete WoW OOBE Keys #941

yymm120 opened this issue Jan 4, 2025 · 4 comments
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@YerongAI
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bug Something isn't working

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@yymm120
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yymm120 commented Jan 4, 2025

What is the version of Office Tool Plus?

v10.19.8.0(x64)

What is the version of your Operating System?

windows 10 21H1 19043.2364 (x64)

What is the error?

Failed to delete WoW OOBE Keys

How does this problem occur?

image

"ErrorMessage": "Cannot open Registry Key", "ErrorDetails": "", "ContextData": "{"Failed to Delete Native OOBE Keys":"message"}
"ErrorMessage": "Cannot open Registry Key", "ErrorDetails": "", "ContextData": "{"Failed to delete WoW OOBE Keys":"message"}"

Log output

01/03/2025 10:42:21.573	SETUP (0x4d8c)	0x1da8		Telemetry Event	biyhq	Medium	SendEvent {"EventName": "Office.Telemetry.DynamicConfig.FetchConfigs", "Flags": 33777014401990913, "InternalSequenceNumber": 26, "Time": "2025-01-03T16:42:21Z", "AriaTenantToken": "f998cc5ba4d448d6a1e8e913ff18be94-dd122e0a-fcf8-4dc5-9dbb-6afac5325183-7405", "Contract": "Office.System.Activity", "Activity.CV": "jzzQyggceUCTG2xfuwUrxA.9", "Activity.Duration": 9101, "Activity.Count": 1, "Activity.AggMode": 0, "Activity.Success": true, "Data.RejectedConfigsList": "", "Data.ParsedConfigCount": 33, "Data.RejectedConfigCount": 0}	
01/03/2025 10:42:21.573	SETUP (0x4d8c)	0x1da8		Telemetry Event	bsq69	Monitorable	Deactivated event detected. {"EventName": "Office.Experimentation.LoadingFirstSessionCache", "IsFromRule": false}	
01/03/2025 10:42:21.573	SETUP (0x4d8c)	0x1da8		Telemetry Event	bsq69	Monitorable	Deactivated event detected. {"EventName": "Office.Licensing.Tenant.InitTenantId", "IsFromRule": false}	
01/03/2025 10:42:21.574	SETUP (0x4d8c)	0x1da8		Telemetry Event	deasu	Medium	SLGetWindowsInformationDWORD result {"IsWCOS": false}	
01/03/2025 10:42:21.576	SETUP (0x4d8c)	0x1da8		Telemetry Event	biyhq	Medium	SendEvent {"EventName": "Office.Telemetry.FlushEventBuffer", "Flags": 33777014401991169, "InternalSequenceNumber": 27, "Time": "2025-01-03T16:42:21Z", "AriaTenantToken": "f998cc5ba4d448d6a1e8e913ff18be94-dd122e0a-fcf8-4dc5-9dbb-6afac5325183-7405", "Data.FirstPassCount": 26, "Data.SecondPassCount": 0}	
01/03/2025 10:42:22.587	SETUP (0x4d8c)	0x2f0c		Click-To-Run Telemetry	c8npc	Medium	C2R::Setup::ICabDownloader<class CabManagerFactory,class shared::security::NamedMutexFactory,class C2R::CatalogFilesFactory>::DownloadAndExtract {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Installed Catalog\":\"message\",\"Catalog\":\"Microsoft-Office-ClickToRun-13C39D48F30FDFF72E56A783180665F3-i640.cab.cat\"}"}	
01/03/2025 10:42:22.592	SETUP (0x4d8c)	0x2f0c		Click-To-Run	aon8k	Medium	CabManager::DetermineCabName: Type:2, Platform:x64, Version:16.0.17932.20190, Culture:x-none -> a640_exp.cab	
01/03/2025 10:42:22.593	SETUP (0x4d8c)	0x2f0c		Click-To-Run	cmmnz	Medium	C2R::Setup::ICabDownloader<class CabManagerFactory,class shared::security::NamedMutexFactory,class C2R::CatalogFilesFactory>::DownloadAndExtract {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Getting Client Cabs\":\"message\",\"Cab Name\":\"a640_exp.cab\"}"}	
01/03/2025 10:42:22.596	SETUP (0x4d8c)	0x2f0c		Click-To-Run General Telemetry	8o6fh	Medium	CabManager::Download {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"CAB MANAGER:\":\"message\",\" A \":\"D:\\\\tools\\\\Office_Tool_with_runtime_v10.19.8.0_x64\\\\Office Tool\",\" B \":\"a640_exp.cab\",\" C \":\"16.0.17932.20190\"}"}	
01/03/2025 10:42:22.596	SETUP (0x4d8c)	0x2f0c		Activity	bjtct	Medium	ActivityStarted {"Name": "Office.ClickToRun.DownloadCab2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.597	SETUP (0x4d8c)	0x2f0c		Click-To-Run General Telemetry	8r7ba	Monitorable	C2R::UrlHelper::ResolveDomain {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ErrorCode": 12006, "ErrorType": "", "AppVErrorSource": "", "ErrorMessage": "", "ErrorDetails": "", "ContextData": "{\"Crack URL failed\":\"message\",\"Url\":\"D:\\\\tools\\\\Office_Tool_with_runtime_v10.19.8.0_x64\\\\Office Tool\\\\Office\\\\Data\\\\16.0.17932.20190\\\\a640_exp.cab\"}"}	
01/03/2025 10:42:22.597	SETUP (0x4d8c)	0x2f0c		Activity	bjtct	Medium	ActivityStarted {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.597	SETUP (0x4d8c)	0x2f0c		Activity	bjtcv	Medium	ActivityDetached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.598	SETUP (0x4d8c)	0x2f0c		Click-To-Run General Telemetry	8r7ba	Monitorable	C2R::UrlHelper::ResolveDomain {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ErrorCode": 12006, "ErrorType": "", "AppVErrorSource": "", "ErrorMessage": "", "ErrorDetails": "", "ContextData": "{\"Crack URL failed\":\"message\",\"Url\":\"D:\\\\tools\\\\Office_Tool_with_runtime_v10.19.8.0_x64\\\\Office Tool\\\\Office\\\\Data\\\\16.0.17932.20190\\\\a640_exp.cab\"}"}	
01/03/2025 10:42:22.599	SETUP (0x4d8c)	0x2f0c		Click-To-Run General Telemetry	8r7ba	Monitorable	C2R::UrlHelper::ResolveDomain {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ErrorCode": 12006, "ErrorType": "", "AppVErrorSource": "", "ErrorMessage": "", "ErrorDetails": "", "ContextData": "{\"Crack URL failed\":\"message\",\"Url\":\"D:\\\\tools\\\\Office_Tool_with_runtime_v10.19.8.0_x64\\\\Office Tool\\\\Office\\\\Data\\\\16.0.17932.20190\\\\a640_exp.cab\"}"}	
01/03/2025 10:42:22.599	SETUP (0x4d8c)	0x2f0c		Activity	bjtct	Medium	ActivityStarted {"Name": "Office.ClickToRun.CreateRangeTransport", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.2", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	D440B355-BA6F-4A03-A10B-8F52CF66BA83
01/03/2025 10:42:22.599	SETUP (0x4d8c)	0x2f0c		Activity	bjtct	Medium	ActivityStarted {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.2.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	D440B355-BA6F-4A03-A10B-8F52CF66BA83
01/03/2025 10:42:22.599	SETUP (0x4d8c)	0x2f0c		Activity	bjtcv	Medium	ActivityDetached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.2.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	D440B355-BA6F-4A03-A10B-8F52CF66BA83
01/03/2025 10:42:22.600	SETUP (0x4d8c)	0x2f0c		Activity	bjtcu	Medium	ActivityAttached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.2.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	D440B355-BA6F-4A03-A10B-8F52CF66BA83
01/03/2025 10:42:22.600	SETUP (0x4d8c)	0x2f0c		Activity	bjtcv	Medium	ActivityDetached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.2.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	D440B355-BA6F-4A03-A10B-8F52CF66BA83
01/03/2025 10:42:22.600	SETUP (0x4d8c)	0x2f0c		Click-To-Run General Telemetry	8r7bf	Medium	TransportRetry::CreateTransportForRangeDownload {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "Transport creation succeeded {'SourcePath':'D:\\tools\\Office_Tool_with_runtime_v10.19.8.0_x64\\Office Tool\\Office\\Data\\16.0.17932.20190\\a640_exp.cab','Attempt':'1'}"}	D440B355-BA6F-4A03-A10B-8F52CF66BA83
01/03/2025 10:42:22.601	SETUP (0x4d8c)	0x2f0c		Click-To-Run General Telemetry	8r7bb	Medium	TransportRetry::CreateTransportForRangeDownload {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"{\\\"message\\\":\\\"Succeeded\\\",\\\"result\\\":\\\"1\\\",\\\"sourcePath\\\":\\\"D:\\\\\\\\tools\\\\\\\\Office_Tool_with_runtime_v10.19.8.0_x64\\\\\\\\Office Tool\\\\\\\\Office\\\\\\\\Data\\\\\\\\16.0.17932.20190\\\\\\\\a640_exp.cab\\\",\\\"timeElapsed\\\":\\\"0\\\",\\\"totalRetryCount\\\":\\\"1\\\",\\\"transportSummaryList\\\":[{\\\"apiName\\\":\\\"File\\\",\\\"failoverDomain\\\":\\\"\\\",\\\"errCode\\\":\\\"\\\",\\\"cdnUsed\\\":\\\"\\\"}]}\":\"message\"}"}	D440B355-BA6F-4A03-A10B-8F52CF66BA83
01/03/2025 10:42:22.601	SETUP (0x4d8c)	0x2f0c		Activity	bjtcw	Medium	ActivityEnded {"Name": "Office.ClickToRun.CreateRangeTransport", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.2", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	D440B355-BA6F-4A03-A10B-8F52CF66BA83
01/03/2025 10:42:22.601	SETUP (0x4d8c)	0x2f0c		Activity	bjtcu	Medium	ActivityAttached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.601	SETUP (0x4d8c)	0x2f0c		Activity	bjtcv	Medium	ActivityDetached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.601	SETUP (0x4d8c)	0x2f0c		Activity	bjtcu	Medium	ActivityAttached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.601	SETUP (0x4d8c)	0x2f0c		Activity	bjtcv	Medium	ActivityDetached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.750	SETUP (0x4d8c)	0x2f0c		Click-To-Run	8r7bu	Medium	Transport::Disconnect {"ContextData": "{\"TotalRequestedBytes\":\"4028552\",\"TransferredBytes\":\"4028552\",\"CancelledBytes\":\"0\",\"CancelledJob\":\"0\",\"FailedJob\":\"0\",\"SucceededJob\":\"1\",\"TotalTransferTime\":\"104.687400\",\"TotalJob\":\"1\",\"RecoveredIntegrityErrors\":\"0\",\"message\":\"Statistics of transport\"}"}	
01/03/2025 10:42:22.750	SETUP (0x4d8c)	0x2f0c		Activity	bjtcu	Medium	ActivityAttached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.750	SETUP (0x4d8c)	0x2f0c		Activity	bjtcv	Medium	ActivityDetached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.750	SETUP (0x4d8c)	0x2f0c		Activity	bjtcu	Medium	ActivityAttached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.2.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.750	SETUP (0x4d8c)	0x2f0c		Activity	bjtcw	Medium	ActivityEnded {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.2.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.750	SETUP (0x4d8c)	0x2f0c		Telemetry Event	biyhq	Medium	SendEvent {"EventName": "Office.ClickToRun.Transport2", "Flags": 33777014402039553, "InternalSequenceNumber": 29, "Time": "2025-01-03T16:42:22Z", "AriaTenantToken": "0da1917aa56040d3a011c3813ca36107-76f080d8-b37f-4635-8054-5c133fcd04c4-6587", "Contract": "Office.System.Activity", "Activity.CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.2.1", "Activity.Duration": 150965, "Activity.Count": 1, "Activity.AggMode": 0, "Activity.Success": true, "Data.DetachedDuration": 150903, "Data.TransportType": "File", "Data.SourcePathNoFilePath": "UNC_Or_File_Or_CustomHttp_Path", "Data.FileSize": 4028552}	
01/03/2025 10:42:22.751	SETUP (0x4d8c)	0x2f0c		Activity	bjtcu	Medium	ActivityAttached {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.751	SETUP (0x4d8c)	0x2f0c		Activity	bjtcw	Medium	ActivityEnded {"Name": "Office.ClickToRun.Transport2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.751	SETUP (0x4d8c)	0x2f0c		Telemetry Event	biyhq	Medium	SendEvent {"EventName": "Office.ClickToRun.Transport2", "Flags": 33777014402039553, "InternalSequenceNumber": 30, "Time": "2025-01-03T16:42:22Z", "AriaTenantToken": "0da1917aa56040d3a011c3813ca36107-76f080d8-b37f-4635-8054-5c133fcd04c4-6587", "Contract": "Office.System.Activity", "Activity.CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6.1", "Activity.Duration": 153950, "Activity.Count": 1, "Activity.AggMode": 0, "Activity.Success": true, "Data.DetachedDuration": 153830, "Data.TransportType": "Unknown", "Data.SourcePathNoFilePath": "UNC_Or_File_Or_CustomHttp_Path", "Data.FailOver_1": "File", "Data.SucceededFailOver": "File", "Data.FileSize": 4028552, "Data.TotalRequestedBytes": "4028552", "Data.TransferredBytes": "4028552", "Data.CancelledBytes": "0", "Data.CancelledJob": "0", "Data.FailedJob": "0", "Data.SucceededJob": "1", "Data.TotalTransferTime": "104.687400", "Data.TotalJob": "1", "Data.RecoveredIntegrityErrors": "0"}	
01/03/2025 10:42:22.751	SETUP (0x4d8c)	0x2f0c		Activity	bjtcw	Medium	ActivityEnded {"Name": "Office.ClickToRun.DownloadCab2", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3.6", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:22.753	SETUP (0x4d8c)	0x2f0c		Click-To-Run	9igv5	Medium	C2R::Setup::ICabDownloader<class CabManagerFactory,class shared::security::NamedMutexFactory,class C2R::CatalogFilesFactory>::DownloadAndExtract {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Successfully downloaded client cab\":\"message\",\"Size\":\"4028552\",\"CabType\":\"2\",\"Culture\":\"x-none\",\"URL\":\"D:\\\\tools\\\\Office_Tool_with_runtime_v10.19.8.0_x64\\\\Office Tool\",\"Version\":\"16.0.17932.20190\",\"Platform\":\"x64\"}"}	
01/03/2025 10:42:22.965	SETUP (0x4d8c)	0x2f0c		Click-To-Run	dek5f	Medium	C2R::CatalogFiles::GetCatalogName {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Determine catalog filename\":\"message\",\"platform\":\"x64\",\"culture\":\"x-none\",\"cabType\":\"2\",\"catalogName\":\"a640_exp.cab.cat\"}"}	
01/03/2025 10:42:22.979	SETUP (0x4d8c)	0x2f0c		Click-To-Run	9igv4	Medium	C2R::Setup::ICabDownloader<class CabManagerFactory,class shared::security::NamedMutexFactory,class C2R::CatalogFilesFactory>::DownloadAndExtract {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Successfully extracted client cab\":\"message\",\"Client Path\":\"C:\\\\Program Files\\\\Common Files\\\\Microsoft Shared\\\\ClickToRun\"}"}	
01/03/2025 10:42:22.980	SETUP (0x4d8c)	0x2f0c		Click-To-Run	dek5f	Medium	C2R::CatalogFiles::GetCatalogName {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Determine catalog filename\":\"message\",\"platform\":\"x64\",\"culture\":\"x-none\",\"cabType\":\"2\",\"catalogName\":\"a640_exp.cab.cat\"}"}	
01/03/2025 10:42:22.981	SETUP (0x4d8c)	0x2f0c		Click-To-Run General Telemetry	901kn	Medium	C2R::CatalogFiles::AddCatalog {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Adding a catalog file\":\"message\",\"catalogName\":\"Microsoft-Office-ClickToRun-A58DABFCC769F5F487E48B5A3A7069BA-a640_exp.cab.cat\"}"}	
01/03/2025 10:42:23.000	SETUP (0x4d8c)	0x2f0c		Click-To-Run Telemetry	c8npc	Medium	C2R::Setup::ICabDownloader<class CabManagerFactory,class shared::security::NamedMutexFactory,class C2R::CatalogFilesFactory>::DownloadAndExtract {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Installed Catalog\":\"message\",\"Catalog\":\"Microsoft-Office-ClickToRun-A58DABFCC769F5F487E48B5A3A7069BA-a640_exp.cab.cat\"}"}	
01/03/2025 10:42:23.002	SETUP (0x4d8c)	0x2f0c		Click-To-Run	8jejz	Medium	C2R::Setup::OfficeClient<class std::shared_ptr<class C2R::Setup::ICabDownloaderFactory>,class std::shared_ptr<class C2R::Setup::ClientExeReader> >::Download {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Found C2R Client in extracted cab.\":\"message\"}"}	
01/03/2025 10:42:23.002	SETUP (0x4d8c)	0x2f0c		Click-To-Run	8jejy	Medium	C2R::Setup::OfficeClient<class std::shared_ptr<class C2R::Setup::ICabDownloaderFactory>,class std::shared_ptr<class C2R::Setup::ClientExeReader> >::Download {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"DownloadC2RClientAction finished\":\"message\",\"ICabsSize\":\"37682982\"}"}	
01/03/2025 10:42:23.003	SETUP (0x4d8c)	0x2f0c		Click-To-Run	9d8tp	Medium	C2R::Setup::ManageC2RClientSettingsAction<class C2R::Setup::Parameters,class C2R::ConfigurationSettingsFactory>::Execute {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Completed managing C2R Client settings\":\"message\"}"}	
01/03/2025 10:42:23.004	SETUP (0x4d8c)	0x2f0c		Click-To-Run	90zm6	Medium	C2R::Setup::UpdateRegistryAction<class C2R::Setup::Parameters,class std::unique_ptr<class shared::registry::PathFactory,struct std::default_delete<class shared::registry::PathFactory> > >::Execute {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ErrorCode": 0, "ErrorType": "", "AppVErrorSource": "", "ErrorMessage": "Cannot open Registry Key", "ErrorDetails": "", "ContextData": "{\"Failed to Delete Native OOBE Keys\":\"message\"}"}	
01/03/2025 10:42:23.004	SETUP (0x4d8c)	0x2f0c		Click-To-Run	90zm5	Medium	C2R::Setup::UpdateRegistryAction<class C2R::Setup::Parameters,class std::unique_ptr<class shared::registry::PathFactory,struct std::default_delete<class shared::registry::PathFactory> > >::Execute {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ErrorCode": 0, "ErrorType": "", "AppVErrorSource": "", "ErrorMessage": "Cannot open Registry Key", "ErrorDetails": "", "ContextData": "{\"Failed to delete WoW OOBE Keys\":\"message\"}"}	
01/03/2025 10:42:23.006	SETUP (0x4d8c)	0x2f0c		Click-To-Run	cuz2c	Medium	C2R::Setup::LaunchAction<class C2R::Setup::Parameters,class std::shared_ptr<class C2R::Setup::C2RClientArgumentsGenerator<class C2R::Setup::Parameters> >,class std::shared_ptr<class shared::ProcessFactory>,class std::shared_ptr<class C2R::Setup::C2RClientReturnCodeHandler<class C2R::Setup::Parameters,class std::shared_ptr<class shared::ProcessFactory> > >,class std::shared_ptr<class Capabilities> >::Execute {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Generated path to C2RClient\":\"message\",\"modulePath\":\"C:\\\\Program Files\\\\Common Files\\\\Microsoft Shared\\\\ClickToRun\\\\OfficeClickToRun.exe\"}"}	
01/03/2025 10:42:23.008	SETUP (0x4d8c)	0x2f0c		Click-To-Run	cuz2d	Medium	C2R::Setup::LaunchAction<class C2R::Setup::Parameters,class std::shared_ptr<class C2R::Setup::C2RClientArgumentsGenerator<class C2R::Setup::Parameters> >,class std::shared_ptr<class shared::ProcessFactory>,class std::shared_ptr<class C2R::Setup::C2RClientReturnCodeHandler<class C2R::Setup::Parameters,class std::shared_ptr<class shared::ProcessFactory> > >,class std::shared_ptr<class Capabilities> >::Execute {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Generated arguments string for C2RClient\":\"message\",\"arguments\":\"platform=x64 culture=zh-cn productstoadd=ProPlus2024Volume.16_zh-cn_x-none|ProjectPro2024Volume.16_zh-cn_x-none|VisioPro2024Volume.16_zh-cn_x-none cdnbaseurl.16=http://officecdn.microsoft.com/pr/7983bac0-e531-40cf-be00-fd24fe66619c baseurl.16=\\\"D:\\\\tools\\\\Office_Tool_with_runtime_v10.19.8.0_x64\\\\Office Tool\\\" version.16=16.0.17932.20190 mediatype.16=Local sourcetype.16=Local ProPlus2024Volume.excludedapps.16=access,lync,outlook acceptalleulas.16=False displaylevel=True bitnessmigration=False deliverymechanism=7983BAC0-E531-40CF-BE00-FD24FE66619C flt.useoutlookshareaddon=unknown flt.useofficehelperaddon=unknown flt.UseTeamsOnInstallConsumer=unknown flt.UseTeamsOnUpdateConsumer=unknown uninstallcentennial=True\"}"}	
01/03/2025 10:42:46.987	SETUP (0x4d8c)	0x2f0c		Click-To-Run General Telemetry	dfj2i	Medium	C2R::Setup::C2RClientReturnCodeHandler<class C2R::Setup::Parameters,class std::shared_ptr<class shared::ProcessFactory> >::HandleReturnCode {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"C2R Client cleaned up\":\"message\",\"WaitForExit\":\"1\",\"ExitCode\":\"0\"}"}	
01/03/2025 10:42:46.990	SETUP (0x4d8c)	0x2f0c		Activity	bjtcw	Medium	ActivityEnded {"Name": "Office.ClickToRun.UniversalBootstrapper.Execute3", "CV": "jzzQyggceUCTG2xfuwUrxA.6.3", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:46.990	SETUP (0x4d8c)	0x2f0c		Telemetry Event	biyhq	Medium	SendEvent {"EventName": "Office.ClickToRun.UniversalBootstrapper.Execute3", "Flags": 33777018697006849, "InternalSequenceNumber": 32, "Time": "2025-01-03T16:42:46Z", "AriaTenantToken": "0da1917aa56040d3a011c3813ca36107-76f080d8-b37f-4635-8054-5c133fcd04c4-6587", "Contract": "Office.System.Activity", "Activity.CV": "jzzQyggceUCTG2xfuwUrxA.6.3", "Activity.Duration": 30316190, "Activity.Count": 1, "Activity.AggMode": 0, "Activity.Success": false, "Activity.Result.Code": 17004, "Activity.Result.Type": "system", "Data.SqmMachineID": "5025bdaee9e0a342a96c82c025f76f22", "Data.SusClientID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "Data.CMDMode": "/configure", "Data.VersionToInstall": "16.0.17932.20190", "Data.MROResult": "0", "Data.DeliveryMechanism": "7983BAC0-E531-40CF-BE00-FD24FE66619C", "Data.AvailableClientVersionText": "16.0.17932.20190", "Data.NonBlockingProductCodes": "0x002a, 0x0116, 0x0043, 0x0021, 0x00a4, 0x0070, 0x0026, 0x0032, 0x0045, 0x0046, 0x00f5, 0x00f6, 0x0132, 0x0133, 0x007e, 0x008f, 0x008c, 0x00b9, 0x00dd, 0x00c1", "Data.PreReqResult": "0:Unspecified", "Data.DownloadC2RClientAction": "true", "Data.ManageC2RClientSettingsAction": "true", "Data.UpdateRegistryAction": "true", "Data.LaunchAction": "true", "Data.CustomizeOfficeAction": "true", "Data.DoriAction": "true", "Data.ErrorCode": 17004, "Data.ErrorType": "system", "Data.ErrorMessage": "C2RClient returned a failing exit code", "Data.ErrorDetails": "class shared::Exception in function C2R::Setup::LaunchAction<class C2R::Setup::Parameters,class std::shared_ptr<class C2R::Setup::C2RClientArgumentsGenerator<class C2R::Setup::Parameters> >,class std::shared_ptr<class shared::ProcessFactory>,class std::shared_ptr<class C2R::Setup::C2RClientReturnCodeHandler<class C2R::Setup::Parameters,class std::shared_ptr<class shared::ProcessFactory> > >,class std::shared_ptr<class Capabilities> >::Execute: unknown error [ExitCode=17004]"}	
01/03/2025 10:42:46.993	SETUP (0x4d8c)	0x2f0c		Click-To-Run Non Task Error	de8jb	Unexpected	wWinMain {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ErrorCode": 317, "ErrorType": "", "AppVErrorSource": "", "ErrorMessage": "C2RClient returned a failing exit code", "ErrorDetails": "", "ContextData": "{\"Installation failed (shared::Exception)\":\"message\"}"}	
01/03/2025 10:42:46.995	SETUP (0x4d8c)	0x2f0c		Click-To-Run	de8jc	Medium	C2R::Setup::PreReqUI<class C2RUIStringLoader>::ShowErrorCodePrereqFailureDialog {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Showing Failure Dialog with Error Code\":\"message\",\"Header\":\"Couldn't install\",\"Body\":\"We're sorry, we had a problem installing your Microsoft 365 and Office program(s).\\n\\nIs your internet connection working?  Do you have enough free space on your main hard drive?\\n\\nPlease try installing again after you've checked the above.\",\"URL\":\"https://officeredir.microsoft.com/r/rlidOfficeWebHelp?p1=OCSAC2RBootstrapper&ver=16&clid=2052&helpid=%2217004-2031-0%22&app=webview\",\"ErrorCode\":\"0-2031 (17004)\"}"}	
01/03/2025 10:42:46.996	SETUP (0x4d8c)	0x2f0c		Activity	bjtct	Medium	ActivityStarted {"Name": "Office.ClickToRun.UEX.C2RCustomWindow", "CV": "jzzQyggceUCTG2xfuwUrxA.6.4", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:46.996	SETUP (0x4d8c)	0x2f0c		Activity	bjtcv	Medium	ActivityDetached {"Name": "Office.ClickToRun.UEX.C2RCustomWindow", "CV": "jzzQyggceUCTG2xfuwUrxA.6.4", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:47.046	SETUP (0x4d8c)	0x2f0c		Activity	bjtcu	Medium	ActivityAttached {"Name": "Office.ClickToRun.UEX.C2RCustomWindow", "CV": "jzzQyggceUCTG2xfuwUrxA.6.4", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:47.046	SETUP (0x4d8c)	0x2f0c		Activity	bjtcv	Medium	ActivityDetached {"Name": "Office.ClickToRun.UEX.C2RCustomWindow", "CV": "jzzQyggceUCTG2xfuwUrxA.6.4", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:51.688	SETUP (0x4d8c)	0x2f0c		Activity	bjtcu	Medium	ActivityAttached {"Name": "Office.ClickToRun.UEX.C2RCustomWindow", "CV": "jzzQyggceUCTG2xfuwUrxA.6.4", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:51.688	SETUP (0x4d8c)	0x2f0c		Activity	bjtcw	Medium	ActivityEnded {"Name": "Office.ClickToRun.UEX.C2RCustomWindow", "CV": "jzzQyggceUCTG2xfuwUrxA.6.4", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:51.688	SETUP (0x4d8c)	0x2f0c		Telemetry Event	biyhq	Medium	SendEvent {"EventName": "Office.ClickToRun.UEX.C2RCustomWindow", "Flags": 33777014401990913, "InternalSequenceNumber": 33, "Time": "2025-01-03T16:42:51Z", "AriaTenantToken": "0da1917aa56040d3a011c3813ca36107-76f080d8-b37f-4635-8054-5c133fcd04c4-6587", "Contract": "Office.System.Activity", "Activity.CV": "jzzQyggceUCTG2xfuwUrxA.6.4", "Activity.Duration": 4691714, "Activity.Count": 1, "Activity.AggMode": 0, "Activity.Success": true, "Data.DetachedDuration": 4691550, "Data.IsWindowFocus": true, "Data.IsSafeDefaultFocus": true, "Data.IsFlashUntilFocus": false, "Data.DescriptiveText": "‪We're sorry, we had a problem installing your Microsoft 365 and Office program(s).\n\nIs your internet connection working?  Do you have enough free space on your main hard drive?\n\nPlease try installing again after you've checked the above.\n\n<a href=\"https://officeredir.microsoft.com/r/rlidOfficeWebHelp?p1=OCSAC2RBootstrapper&ver=16&clid=2052&helpid=%2217004-2031-0%22&app=webview\">Go online for additional help.</a>\nError Code: 0-2031 (17004)‬", "Data.BottomDescriptiveText": "", "Data.HeaderText": "Couldn't install", "Data.ClickedButtonId": "IDOK"}	
01/03/2025 10:42:51.688	SETUP (0x4d8c)	0x2f0c		Activity	bjtcw	Medium	ActivityEnded {"Name": "Office.ClickToRun.UniversalBootstrapper.Application3", "CV": "jzzQyggceUCTG2xfuwUrxA.6", "ProcessIdentifier": "setup.exe_16.0.18129.20158_X86_{CAD03C8F-1C08-4079-931B-6C5FBB052BC4}"}	
01/03/2025 10:42:51.688	SETUP (0x4d8c)	0x2f0c		Telemetry Event	biyhq	Medium	SendEvent {"EventName": "Office.ClickToRun.UniversalBootstrapper.Application3", "Flags": 33777018697006849, "InternalSequenceNumber": 34, "Time": "2025-01-03T16:42:51Z", "AriaTenantToken": "0da1917aa56040d3a011c3813ca36107-76f080d8-b37f-4635-8054-5c133fcd04c4-6587", "Contract": "Office.System.Activity", "Activity.CV": "jzzQyggceUCTG2xfuwUrxA.6", "Activity.Duration": 35166791, "Activity.Count": 1, "Activity.AggMode": 0, "Activity.Success": false, "Activity.Result.Code": 17004, "Activity.Result.Type": "system", "Data.SqmMachineID": "5025bdaee9e0a342a96c82c025f76f22", "Data.SusClientID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "Data.IsWorkerInstance": true, "Data.ErrorCode": 17004, "Data.ErrorType": "system", "Data.ErrorMessage": "C2RClient returned a failing exit code", "Data.ErrorDetails": "class shared::Exception in function C2R::Setup::LaunchAction<class C2R::Setup::Parameters,class std::shared_ptr<class C2R::Setup::C2RClientArgumentsGenerator<class C2R::Setup::Parameters> >,class std::shared_ptr<class shared::ProcessFactory>,class std::shared_ptr<class C2R::Setup::C2RClientReturnCodeHandler<class C2R::Setup::Parameters,class std::shared_ptr<class shared::ProcessFactory> > >,class std::shared_ptr<class Capabilities> >::Execute: unknown error [ExitCode=17004]", "Data.ExitCode": 17004}	
01/03/2025 10:42:51.690	SETUP (0x4d8c)	0x2f0c		Click-To-Run General Telemetry	brkp3	Medium	wWinMain {"MachineId": "5025bdaee9e0a342a96c82c025f76f22", "SessionID": "1c096585-f1f0-489d-8fbf-f7a6c3086b09", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "16.0.18129.20158", "ContextData": "{\"Bootstrapper Finished\":\"message\",\"ExitCode\":\"17004\"}"}	
01/03/2025 10:42:51.691	SETUP (0x4d8c)	0x3374		Telemetry Event	cu8l5	Medium	Handling flush.

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@yymm120 yymm120 added the bug Something isn't working label Jan 4, 2025
@yymm120
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yymm120 commented Jan 4, 2025

看起来它想操作注册表, 但是失败了, 猜测是权限不足引起的. 但用管理员运行仍然失败, 请问如何修复?

@YerongAI
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YerongAI commented Jan 4, 2025

最主要的原因是 OfficeClickToRun.exe 运行失败了，尝试更换安装模块为 Office Tool Plus 之后再试一次。

@yymm120
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yymm120 commented Jan 4, 2025

刚试了仍然不行, 用libreOffice代替, 暂时没在折腾了。

这个是输出的日志文件, 可能有帮助, 也可能没有
Office部署-0302.log
Office部署-0301a.log
Office 部署-0301.log
Office Tool Plus.log

@YerongAI
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YerongAI commented Jan 6, 2025

暂时查询不到问题所在。

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