domain.yml

version: "3.1"

intents:
  - product_search
  - faq_inquiry
  - order_tracking
  - general_chat
  - fallback

entities:
  - product
  - order_id

responses:
  utter_product_search:
    - text: "Here are some options for wireless headphones under $100: 1. Sony WH-CH510 - Lightweight with great sound quality. 2. JBL Tune 500BT - Comfortable fit with long battery life. 3. Anker Soundcore Life Q10 - Affordable with deep bass."
  utter_order_tracking:
    - text: "Your order {order_id} is currently in transit and is expected to arrive by January 20th. Thank you for shopping with us!"
  utter_faq_inquiry:
    - text: "Our return policy allows items to be returned within 30 days of purchase."
  utter_general_chat:
    - text: "Hello! How can I help you today?"
  utter_default_fallback:
    - text: "I'm sorry, I didn't quite get that. Can you please clarify?"

actions:
  - action_search_faq
  - action_product_search   
  - action_order_tracking   
  - action_general_chat     
  - action_default_fallback