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Latest Events panel doesn't initialize correctly on first use. #36

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alager opened this issue Sep 30, 2015 · 7 comments
Closed

Latest Events panel doesn't initialize correctly on first use. #36

alager opened this issue Sep 30, 2015 · 7 comments

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@alager
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alager commented Sep 30, 2015

When I bring up the yellow slider for "latest events" I tap on one of the 4 choices (1 hour summary, 1 day summary, 1 week summary or 1 month summary) and nothing happens.
I then tried the '...'->filter by date-> reset and now am presented with camera names under each of the aforementioned summary groups.

@pliablepixels
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@alager , I need more information to understand this:

  1. Does this happen all the time , or only the very first time you pull it up?
  2. I will always need debug logs when you report these kind of issues so I can see what the client is doing

thanks

@alager
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alager commented Oct 1, 2015

  1. It was a "state of being". Meaning now that I've done the reset, the issue is gone. I'll see if un-installing, clearing data etc. will bring it back.

I just sent a screen shot and logs via email.

@pliablepixels
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Thanks. Unfortunately the logs are not logs at the time of the event pull-up. The event pull-up invokes event Apis with the word consoleEvents in them each time you tap the handle. It also logs a line saying "showEvents called with "

If you see this occur again please go to logs immediately and look for those logs.

@pliablepixels
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I found a situation where this may happen. If you have already tapped on the pullup and selected a filter and in that view tap the pullup again and select a filter for the same monitor, it won't do anything. If this is what you might have seen, I've put in a fix in the next version

pliablepixels referenced this issue Oct 1, 2015
…nd also make sure popups go away on resume
@alager
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alager commented Oct 1, 2015

I think I see what you are saying, but that has the filters showing for each monitor.
I have none of those:

screenshot_2015-09-30-17-52-30

@pliablepixels
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This screenshot can only happen if the events are returning null. I'll need debug logs in this screen please - I need to see the Event API that was constructed and the response received

@pliablepixels
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is this still a problem @alager ?

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