Stability problem on zmNinja on Windows 10 x64 after adding a fourth monitor

[fradaxx]

I used zmNinja for several months now with 3 monitors (D-Link DCS-932L NETCAMs); it worked very nice both on Android and on my PC with Windows 10 x64.

Yesterday I added a fourth monitor (a D-Link DCS-942L) to the previous 3 and I suddenly had stability problems but only when I use zmNinja on the PC; if I use the Android App I see all 4 monitors with live updates (both on my smartphone and on my tablet); also if I access my ZoneMinder installation (v. 1.32.2) by browsers (Firefox and Chrome) all works properly (I see all 4 monitors with live updates in Montage mode).

Using zmNinja on the PC I noted that the newly added monitor is disabled (eye icon strikethrough); if I enable it and save the new configuration, the 4-th monitor is displayed for a couple of seconds then it disappears and only the original 3 are displayed and updated. After some other seconds the scale of these 3 monitors is also reduced; randomly some "flicker" occur on the display with scale changes, but the 4-th monitor is never displayed again and if I see its status it is already disabled.

None of these problems appear on the Android App.

I hope to have been clear in exposing the problem

Cheers.

Francesco - Italy

Platform & OS Version
Windows 10 64-bit

The version of the app you are reporting:
1.2.41

Device details:
(example only, please edit this line) Moto G

What is the nature of your issue
(one of Bug, Enhancement, Question)

Details
Describe in detail. If its a bug, please describe what is happening, what should happen and how to reproduce if its not obvious

Thanks!

[pliablepixels]

Do you use any other desktop version besides windows? I'm curious if this is a win only problem. I use mac and don't see this. (Note that in 1.2.41, when you add a new monitor and you are not using the 'all monitors' profile, it will be hidden. See https://github.com/pliablepixels/zmNinja/issues/509

[fradaxx]

Thanks for the rapid answer!
The problem was exatly as described in issue #509... if I select the "all monitors" profile all 4 monitors show stable on the desktop.
I'm closing this issue.
Thank you!
Francesco