Settings keep disappearing

[vmix44]

Platform & OS Version

Android 8.0.0

The version of the app you are reporting:

1.3.014 (android)

Device details:

Moto Z2

What is the nature of your issue

Settings keep disappearing

Details

1. Load app
2. Waiting for it for a few seconds
3. Text appears telling me to swipe right
4. Settings says "None"

There are literally no settings. I then re-enter the settings and everything seems fine until they disappear again. I do not know what the trigger is yet. Sometimes it happens several times in a day, sometimes it only happens about once a day.

• This issue only started happening in the last week. I don't know what caused it. The only thing that I can think of that changed is that I am using wifi more frequently. Up until about a week ago, I was exclusively using the mobile radio.

Follow up issue: I have to forcefully quit the app 0, 1 or 2 times until I am able to have access to the top of the screen where the Server Name is required. Many times, it is obscured by the header bar and I cannot scroll or do anything to get access to the field.

Debug Logs (if applicable)
Can't seem to access the logs as far as copying them. Zm forgets the server location and creds yet somehow it remembers the server's IP address it when it emails me the log URL because the server's IP is in the URL, but there are no logs saved there because the client doesn't have access to that location since it keeps forgetting setup.

[pliablepixels]

Hi, Please update to 1.3.015 in the store and let me know

[vmix44]

Okay - just did that. Just prior, I had turned wifi back on and my settings were gone. But then upgraded, launched the app, and to my surprise, it actually remembered my long lost settings (from earlier in the week). This is promising. I will verify that they don't disappear again over the next day or two.