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ZMNinja stops working after a random period of time #938

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cyclyte opened this issue May 3, 2020 · 2 comments
Closed

ZMNinja stops working after a random period of time #938

cyclyte opened this issue May 3, 2020 · 2 comments
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@cyclyte
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cyclyte commented May 3, 2020

Before you create an issue, please make sure you have read the FAQ. Common questions on API, no image etc are covered there. Please also read HOWTO REPORT ISSUES

The version of zmNinja you are reporting:

1.4.005 (ios)

The version and OS of ZoneMinder you are using:

Debian Buster running in a LXD container 
1.34.8

Platform zmNinja is running on

IPhone 6
IOS 12.4.6

Describe the bug

After a while of working perfectly fine (days or weeks), zmNinja will open and display "Loading Monitors" for about 10 seconds over a background screen which says "If this screen doesn't go away after a while, it is possible your APIs are not configured properly". I do see the message "Zoneminder Authentication Successful" at the top.
Once the popup box disappears, I'm able to access the menu by swiping right but most of the options bring up the "loading monitors" box and begins the cycle again.
I'm not able to access the following but get the same popup box again:

  1. Montgage
  2. Timeline
  3. Events List
  4. 24hr Review
  5. Monitors

I'm able to access "System Status" and get valid information there.

I've tried clearing the API cache with no luck along with recreating the profile in "Settings".
The only thing that works is to delete the app from the phone and reinstall it. Then it works again for a period of time but then has the same problem.

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zmNinjaLog.txt

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welcome bot commented May 3, 2020

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you follow the issue template or I may not respond.

@stale
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stale bot commented Jun 17, 2020

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the stale label Jun 17, 2020
@stale stale bot closed this as completed Jun 21, 2020
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