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App Hangs and Becomes Unresponsive When Trying to Unlock TapSigner #5968

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cakesoft-swati opened this issue Jan 31, 2025 · 2 comments
Closed

App Hangs and Becomes Unresponsive When Trying to Unlock TapSigner #5968

cakesoft-swati opened this issue Jan 31, 2025 · 2 comments
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@ben-kaufman @cakesoft-vaibhav
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Signing Device 🗝️ Related to keys or Signing Devices Status: fixed✅ It is fixed (PR merged) Type:R&D 🔎 Research and Development
Milestone
Sprint 44

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@cakesoft-swati
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Steps to Reproduce:

  • Attempt to sign a transaction using TapSigner while it is locked.

  • When the TapSigner is locked, click the Unlock button to unlock it.

  • The app hangs or freezes and becomes unresponsive after clicking the Unlock button.

  • The app does not respond after multiple attempts to unlock TapSigner, requiring a force-close to continue.

  • This issue only occurs when TapSigner is locked and the unlock button is clicked.Force-closing the app and restarting resolves the issue temporarily, but it recurs when the process is repeated.

Environment:

App Version: [Upgraded from 1.3.3 to 1.3.4(458)]
OS Version: [Android OxygenOS 14.0]
Device Model: [One Plus 9R LE2101]
@cakesoft-swati cakesoft-swati added Signing Device 🗝️ Related to keys or Signing Devices Status: to-do 📋 Items not yet picked up Type:R&D 🔎 Research and Development labels Jan 31, 2025
@cakesoft-swati cakesoft-swati added this to the Sprint 44 milestone Jan 31, 2025
@ben-kaufman
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Could not reproduce on iPhone

@ben-kaufman ben-kaufman modified the milestones: Sprint 44, Sprint 45 Feb 3, 2025
@cakesoft-vaibhav cakesoft-vaibhav mentioned this issue Feb 3, 2025
Merged
@cakesoft-vaibhav cakesoft-vaibhav added Status: In peer review 👀 PR raised (with reviewer assigned) and removed Status: to-do 📋 Items not yet picked up labels Feb 3, 2025
@ben-kaufman ben-kaufman added Status: fixed✅ It is fixed (PR merged) and removed Status: In peer review 👀 PR raised (with reviewer assigned) labels Feb 3, 2025
@ben-kaufman ben-kaufman modified the milestones: Sprint 45, Sprint 44 Feb 3, 2025
@cakesoft-swati
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  • Verified this issue on keeper app v 2.0.0(463)

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@ben-kaufman ben-kaufman

@cakesoft-vaibhav cakesoft-vaibhav

Labels
Signing Device 🗝️ Related to keys or Signing Devices Status: fixed✅ It is fixed (PR merged) Type:R&D 🔎 Research and Development
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Milestone
Sprint 44
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@ben-kaufman @cakesoft-swati @cakesoft-vaibhav