Messages from Both Agent and Customer Appear on the Same Side in Mobile

[kekedaine]

Description:
In the Chatwoot mobile app, both agent and customer messages are displayed on the same side of the screen. Instead of separating them properly, all messages are aligned to one side, making it difficult to differentiate between agent and customer responses.

Expected Behavior:
• Customer messages should appear on the left side.
• Agent messages should appear on the right side.

Actual Behavior:
• Both customer and agent messages appear on the same side, making the conversation layout unclear.

Environment:
• Chatwoot Mobile App Version: 4.0.6 (3613)

[linear]

CW-4026 Messages from Both Agent and Customer Appear on the Same Side in Mobile