From 74844b55ac9461ed51683d0a55ba16f5e0d665d8 Mon Sep 17 00:00:00 2001 From: nelsonic Date: Thu, 2 Mar 2017 09:18:32 +0000 Subject: [PATCH 1/8] adds outline (bullet points) to readme ... --- README.md | 113 ++++++++++++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 113 insertions(+) diff --git a/README.md b/README.md index 76b7121..4670849 100644 --- a/README.md +++ b/README.md @@ -1,2 +1,115 @@ # QuietSpace + +> _Get (["deep"](https://www.youtube.com/watch?v=KX_2a_jsGYw)) +creative work **done**_. + +## _Why_? + +> `As a` ***creative person*** (_writer/designer/developer/videographer_)
+> `I need` a **_quite_ place** to get my **work _done_** (_without interruptions_)
+> `So that` I can ***be/feel productive*** +We want to _share_ that environment with other like-minded creative people. + +## What? + A co-working space located at 16 Palmers Rd, London, E2 0SY, United Kingdom + +Map: https://www.google.co.uk/maps/place/16+Palmers+Rd,+London+E2+0SY/
+Contact: 0203 609 0609 + +### Desk Rental Rates >> _Simple/Transparent Pricing_ + ++ Monthly Subscription **£170/desk** (_hot desk + clean desk policy_) ++ Pay-as-you-Go £11/day + +> "Old" Pricing: http://www.founderlondon.com/images/workhere.jpg +> Discussion: https://github.com/foundersandcoders/london-programme/issues/42 + + +## How? (_Proposal_) + +We need to make QuietSpace the most _productive_ working environment in London. +Our "metric" for this should be a "hybrid" NPS/Productivity score + +> Mark will formulate exactly how to calculate this and capture the data + from all members on an on-going basis. + +### TODO + ++ [ ] Membership Registration System (_can be a spreadsheet for MVP_) +but ideally would link to payment processing/verification so it's clear who has paid. ++ [ ] Desk allocation system (_so people can reserve a specific desk if they want to_) + + +### Fixed Overheads (_Costs we have to cover_) + +We calculate our pricing based on our need to cover ***Fixed Overheads***: ++ Rent: £2500 (_please input exact number_) ++ Rates: £500 ++ Electricity: £200/month ++ Cleaning: £100/month ++ Internet: £100/month ++ Insurance: £50/month ++ "Free" Tea & Coffee: £50/month (_please define a monthly budget_) + +Total _Fixed_ Costs: £3,600 + +> _**Question**: should we **budget** for an **Office Manager**? (part time?)_ +please discuss: https://github.com/dwyl/quietspace/issues/25 + +### Number of Desks + ++ Upstairs: 16 Seats, 2 Standing Desks ++ Downstairs: 12 Seats, 2 Standing Desks + +### _Potential_ Revenue at "_Full Capacity_" + +32 Places @ £170/month = **£5,440** + +Which means that we _could_ either accumulate a surplus and spend it +on making the space nicer for everyone, or we can lower prices once +we reach full capacity. + +Either way, I don't think lowering the prices _now_ is a good idea +because it _de-values_ the place and signals "_we'll take anyone_" ... + + +### Constraints + ++ Bathroom (Toilet) Facilities ... + +### Suggestion Improvements (_for discussion_) + ++ [ ] Leave door to F&C and QuietSpace open during the day so _both_ Toilets +can be used by members. ++ [ ] A Green lightbulb outside the bathroom linked to the bathroom light so people +can see from a glace if it's free. This can bee hooked up using IoT ++ [ ] Oil diffusers (_pleasant smell_) ++ [ ] Whiteboards (_fixed to the wall?_) ++ [ ] "Free" Fresh Fruit? ++ [ ] Bring a friend (_first day is free but they need to register + with valid email address/phone number for insurace purposes_) ++ [ ] "Sign-up your friends as memebers" _10% discount_ applied to both members? ++ [ ] Cost _Decreases_ For Everyone as Membership Increases? ++ [ ] Lockers? (_with actual locks ... please open issue to discuss_) ++ [ ] Desk Numbering? ++ [ ] QR Codes on Desks so people "Check-in" for the day? ++ [ ] ***Meetups***? Can we hold meetups in the space e.g. 19:00 - 20:30? +crucially will they add value to the members? ++ [ ] Register for VAT? https://www.gov.uk/vat-registration-thresholds we don't +need to. is there any point in collecting paying VAT...? + +### Value-Added Services for Small One-Person-Companies + ++ [ ] Registered Address for Freelancers/Ltd Co. (_included in membership_) ++ [ ] Mail forwarding for people who are working remotely but still want a fixe address +for the company/invoices etc. ++ [ ] Mail opening, scanning and email service. (_most "registered office" providers have this service_) + + +## Inspiration + ++ https://secondhome.io ++ https://www.quora.com/What-is-the-best-coworking-space-in-London ++ https://99designs.co.uk/blog/business-en-gb/best-co-working-spaces-london/ ++ http://www.creativeboom.com/features/10-creative-co-working-studios-in-london-for-designers-and-freelancers/ From e8a8a1818650e5afb10ba54d17ceb26571e31337 Mon Sep 17 00:00:00 2001 From: nelsonic Date: Thu, 2 Mar 2017 09:25:32 +0000 Subject: [PATCH 2/8] adds link to https://github.com/dwyl/hq/issues/183 Feedback system --- README.md | 14 ++++++++++---- 1 file changed, 10 insertions(+), 4 deletions(-) diff --git a/README.md b/README.md index 4670849..0004fb6 100644 --- a/README.md +++ b/README.md @@ -20,7 +20,7 @@ Contact: 0203 609 0609 ### Desk Rental Rates >> _Simple/Transparent Pricing_ + Monthly Subscription **£170/desk** (_hot desk + clean desk policy_) -+ Pay-as-you-Go £11/day ++ Pay-as-you-Go **£11/day** (_sold in blocks of 5 "credits"_) > "Old" Pricing: http://www.founderlondon.com/images/workhere.jpg > Discussion: https://github.com/foundersandcoders/london-programme/issues/42 @@ -36,9 +36,15 @@ Our "metric" for this should be a "hybrid" NPS/Productivity score ### TODO -+ [ ] Membership Registration System (_can be a spreadsheet for MVP_) -but ideally would link to payment processing/verification so it's clear who has paid. -+ [ ] Desk allocation system (_so people can reserve a specific desk if they want to_) ++ [ ] Membership Registration System (_can be a **spreadsheet** for MVP_) +but ideally would link to the ***payment processing***/verification so it's clear who has paid. ++ [ ] Monthly/Pay-as-you-Go Payment Collection System ++ [ ] Desk allocation system (_so people can **reserve** a **specific desk** + if they want to and we **know** when we're "**full**"_) ++ [ ] Anonymous feedback system so people can complain if they feel the need to? +see: https://github.com/dwyl/hq/issues/183 + + ### Fixed Overheads (_Costs we have to cover_) From 4eacc3311beb77345d9168bb438cb84ab72e194c Mon Sep 17 00:00:00 2001 From: nelsonic Date: Thu, 2 Mar 2017 14:21:08 +0000 Subject: [PATCH 3/8] adds proposed timetable for QuietSpace --- README.md | 116 ++++++++++++++++++++++++++++++++++++++++++++++-------- 1 file changed, 100 insertions(+), 16 deletions(-) diff --git a/README.md b/README.md index 0004fb6..9b60209 100644 --- a/README.md +++ b/README.md @@ -1,6 +1,6 @@ # QuietSpace -> _Get (["deep"](https://www.youtube.com/watch?v=KX_2a_jsGYw)) +> _Where London's most creative people go to get (["deep"](https://www.youtube.com/watch?v=KX_2a_jsGYw)) creative work **done**_. ## _Why_? @@ -10,44 +10,124 @@ creative work **done**_. > `So that` I can ***be/feel productive*** We want to _share_ that environment with other like-minded creative people. +### `QuietSpace`'s _Mission_ is to curate the most
_creatively productive_ working environment in London. + ## What? -A co-working space located at 16 Palmers Rd, London, E2 0SY, United Kingdom +### A Co-Working Space Located at 16 Palmers Rd, London, E2 0SY Map: https://www.google.co.uk/maps/place/16+Palmers+Rd,+London+E2+0SY/
Contact: 0203 609 0609 -### Desk Rental Rates >> _Simple/Transparent Pricing_ +#### Desk Rental Rates >> _Simple/Transparent Pricing_ + +We aim to be _cost-effective_ while giving our members lots of added value. -+ Monthly Subscription **£170/desk** (_hot desk + clean desk policy_) ++ Monthly Subscription **£180/desk** (_hot desk + clean desk policy_) + Pay-as-you-Go **£11/day** (_sold in blocks of 5 "credits"_) -> "Old" Pricing: http://www.founderlondon.com/images/workhere.jpg +> "Old" Pricing: http://www.founderlondon.com/images/workhere.jpg
> Discussion: https://github.com/foundersandcoders/london-programme/issues/42 +### World-Class Meetup & Training Venue + +Part dwyl's of our mission to help everyone discover what they love doing requires us to share our knowledge through Meetups and training. + +We have _already **successfully**_ used the space for training both +our own team members, our clients and complete strangers. + +Our plan is to create a _public_ training calendar for QuietSpace +where specific training is regular. + +#### What Will We Learn? + +We already have a [52+](https://github.com/search?q=org%3Adwyl+learn) +tutorials in various levels of "maturity" which we plan to convert into video content by recording a "complete beginners workshop" + +We have a _rough **order**_ for the learning material: +https://github.com/dwyl/the-book/issues/69 but we expect to be "_dynamic_" and will respond to the requests/needs of the attendees/members. + + + + +#### Training Registration System + +For the QuiteSpace-based training we will need a +registration system/process so people can +book a space on the training for a specific day/time. +(_The **MVP** can use an +**existing "booking" tool** provided we capture all the requirements +before making a decision. as always we **prefer open source**._) + + + + +### QuietSpace Timetable for Co-Working, Breaks and Meetups/Training + +The most productive people in the world all have a well-defined Timetable for getting their work done. + +|Start - End | Description | +|---------------|-------| +| 04:00 - 06:00 | Healthy food preparation (_upstairs available for work, expect some noise will be made downstairs_) | +| 06:00 - 07:00 | Self-guided Yoga / Pilates / Mindfulness (Downstairs), Reading or Quiet work Upstairs | +| 07:00 - 10:00 | "Early Bird's" Focus Time (_absolute silence please this is when we get our best work done_) | +| 10:00 - 10:30 | Morning break (_moderate chat/noise acceptable_) | +| 10:30 - 12:30 | Morning Focus Time (_please whisper or use "instant messaging" to communicate_) | +| 12:30 - 14:00 | Lunch Break (_moderate chat/noise acceptable though please be respectful of people working through lunch_) | +| 14:00 - 16:00 | Afternoon Focus Time (_please whisper or use "instant messaging" to communicate_) | +| 16:00 - 16:30 | Afternoon Break (_moderate chat/noise acceptable_) | +| 16:30 - 18:30 | "Final Push" Focus Time (_please whisper or use "instant messaging" to communicate_) | +| 18:30 - 19:00 | "Show & Tell", "Get Help", "Q&A", "Decompress Time" | +| 19:00 - 20:30 | Meetup, Event or Evening Training (_training space bookable by members_) | +| 20:30 - 21:00 | Tidy up the space ready for next session. | +| 21:00 - 23:00 | "Late Shift" Focus Time (_Upstairs only. please whisper or use "instant messaging" to communicate_) | +| 23:00 - 04:00 | "Night Owls Club" (_for people who work best at night. Upstairs only. Please apply for a door key. Door must be kept locked except for entry/exit. No Slumber Parties! Last person out switch off all lights and arm the alarm!_) | + ## How? (_Proposal_) -We need to make QuietSpace the most _productive_ working environment in London. -Our "metric" for this should be a "hybrid" NPS/Productivity score +Our "***metric***" for this should be a "hybrid" NPS/Productivity score. > Mark will formulate exactly how to calculate this and capture the data from all members on an on-going basis. ### TODO -+ [ ] Membership Registration System (_can be a **spreadsheet** for MVP_) ++ [ ] **Market _Validation_** + + [ ] Create a basic survey (_using your choice of survey tool_) + with ***questions*** (_proposed_): + + [ ] Where do you get your most valuable work done? + + [ ] What time of day are you most productive? + + [ ] On a scale of 1 - 5 + (_where 1 is **disagree strongly** and 5 is **agree strongly**_) + + I work best when in a quiet environment. + + I regularly wear earphones to block out noise + when I'm trying to concentrate on my work. + + I find it difficult to get back into my work if I am interrupted. + + I like to openly discuss my work with my co-workers and pick their brains without calling a "formal" meeting. + + [ ] Collect responses to the survey by using Google Adwords + to target people who are searching for "London Co-Working" direct them to the survey. + + [ ] Use Google Analytics to track response/dropout rate. ++ [ ] ***Membership Registration/Management*** System (_can be a [**spreadsheet**](https://github.com/dwyl/html-form-send-email-via-google-script-without-server) for MVP with a view to using our [CRM](https://github.com/dwyl/hq/issues/161) after MVP_) but ideally would link to the ***payment processing***/verification so it's clear who has paid. -+ [ ] Monthly/Pay-as-you-Go Payment Collection System -+ [ ] Desk allocation system (_so people can **reserve** a **specific desk** + ++ [ ] Monthly/Pay-as-you-Go **Payment Collection** System (_e.g: GoCardless_) + ++ [ ] **Desk allocation** system (_so people can **reserve** a **specific desk** if they want to and we **know** when we're "**full**"_) -+ [ ] Anonymous feedback system so people can complain if they feel the need to? -see: https://github.com/dwyl/hq/issues/183 ++ [ ] **Check-in** system when people arrive (_also useful for fire safety_) + ++ [ ] Anonymous ***feedback*** system so people can complain if they feel the need to? +see: https://github.com/dwyl/hq/issues/183 +> Making the QuiteSpace Co-working space a success +is an _integral_ part of dwyl's wider mission. +Having a productive place for our London-based team +to work is _essential_ for in-person collaboration. -### Fixed Overheads (_Costs we have to cover_) +### _Fixed_ Overheads (_Costs we have to Cover_) We calculate our pricing based on our need to cover ***Fixed Overheads***: + Rent: £2500 (_please input exact number_) @@ -60,8 +140,8 @@ We calculate our pricing based on our need to cover ***Fixed Overheads***: Total _Fixed_ Costs: £3,600 -> _**Question**: should we **budget** for an **Office Manager**? (part time?)_ -please discuss: https://github.com/dwyl/quietspace/issues/25 +> _**Question**: should we **budget** for an **Office Manager**? (part time?)_
+_please discuss_: https://github.com/dwyl/quietspace/issues/25 ### Number of Desks @@ -72,6 +152,8 @@ please discuss: https://github.com/dwyl/quietspace/issues/25 32 Places @ £170/month = **£5,440** +_actual_ + Which means that we _could_ either accumulate a surplus and spend it on making the space nicer for everyone, or we can lower prices once we reach full capacity. @@ -101,6 +183,7 @@ can see from a glace if it's free. This can bee hooked up using IoT + [ ] Desk Numbering? + [ ] QR Codes on Desks so people "Check-in" for the day? + [ ] ***Meetups***? Can we hold meetups in the space e.g. 19:00 - 20:30? + crucially will they add value to the members? + [ ] Register for VAT? https://www.gov.uk/vat-registration-thresholds we don't need to. is there any point in collecting paying VAT...? @@ -115,7 +198,8 @@ for the company/invoices etc. ## Inspiration -+ https://secondhome.io ++ https://secondhome.io dwyl-er [@hyprstack](https://www.linkedin.com/in/mario-mendes-30491820/ "Mario Mendes") +works at "SecondHome" and has offered to give us a tour. + https://www.quora.com/What-is-the-best-coworking-space-in-London + https://99designs.co.uk/blog/business-en-gb/best-co-working-spaces-london/ + http://www.creativeboom.com/features/10-creative-co-working-studios-in-london-for-designers-and-freelancers/ From 72df2d373252ae2d7c6eece296451d3362b3e9e1 Mon Sep 17 00:00:00 2001 From: nelsonic Date: Thu, 2 Mar 2017 15:20:41 +0000 Subject: [PATCH 4/8] adds list features. ready for initial review --- README.md | 58 +++++++++++++++++++++++++++++++++++++++++++++---------- 1 file changed, 48 insertions(+), 10 deletions(-) diff --git a/README.md b/README.md index 9b60209..a96f100 100644 --- a/README.md +++ b/README.md @@ -1,14 +1,19 @@ # QuietSpace -> _Where London's most creative people go to get (["deep"](https://www.youtube.com/watch?v=KX_2a_jsGYw)) -creative work **done**_. +> _Where London's most creative people go to get (["deep"](https://www.youtube.com/watch?v=KX_2a_jsGYw)) work **done**_. + +![quiet-please-wall-art](https://cloud.githubusercontent.com/assets/194400/23511482/1cbe7720-ff55-11e6-8f21-82753e5dab6a.jpg) ## _Why_? +There are _hundreds_ of co-working spaces/offices in London, +so why do we **_need_ another one**? + > `As a` ***creative person*** (_writer/designer/developer/videographer_)
> `I need` a **_quite_ place** to get my **work _done_** (_without interruptions_)
-> `So that` I can ***be/feel productive*** -We want to _share_ that environment with other like-minded creative people. +> `So that` I can ***be/feel productive***.
+ +> As the members of QuietSpace want to _share_ that environment with other like-minded creative people. ### `QuietSpace`'s _Mission_ is to curate the most
_creatively productive_ working environment in London. @@ -19,6 +24,38 @@ We want to _share_ that environment with other like-minded creative people. Map: https://www.google.co.uk/maps/place/16+Palmers+Rd,+London+E2+0SY/
Contact: 0203 609 0609 +#### Features + ++ A well-designed work space with all the amenities you expect (_good internet and cell phone signal_) + ++ Proximity to transport links (Tube & Bus), "Cycle Hire" station 100m from our door. + ++ Multiple bicycle racks (_for locking your bike_) 50m from office. + ++ Close to town if you need to go in for a client meeting, pitch or lunch with a friend. + ++ Like-minded creative professionals working on highly innovative projects. We share all our knowledge openly/cooperatively so you can learn how to make any digital product from concept/design to running on customer's devices! + ++ Next to Regents Canal (_perfect for people who cycle or like running_) + ++ 4 Parks within walking distance. + ++ Great Gym (2 minutes walk) + ++ Out-door/Park Gym (_free. also 2 mins walk_) + ++ Mile End Climbing Wall (5 minutes walk): https://www.mileendwall.org.uk/ + ++ Great restaurants & cafes nearby 5mins walk. + ++ Free tea & coffee (_tell us what your favourite brand/flavour is and will make sure it's always in stock!_) + ++ Free Fresh Fruit for members. + ++ Blender and Juicer equipment so you can make your own. (_or for "cost price" you can buy made-this-moring cold-pressed organic juice or smoothies from our supplier_) + ++ Fridge and microwave oven. + #### Desk Rental Rates >> _Simple/Transparent Pricing_ We aim to be _cost-effective_ while giving our members lots of added value. @@ -81,7 +118,7 @@ The most productive people in the world all have a well-defined Timetable for ge | 19:00 - 20:30 | Meetup, Event or Evening Training (_training space bookable by members_) | | 20:30 - 21:00 | Tidy up the space ready for next session. | | 21:00 - 23:00 | "Late Shift" Focus Time (_Upstairs only. please whisper or use "instant messaging" to communicate_) | -| 23:00 - 04:00 | "Night Owls Club" (_for people who work best at night. Upstairs only. Please apply for a door key. Door must be kept locked except for entry/exit. No Slumber Parties! Last person out switch off all lights and arm the alarm!_) | +| 23:00 - 04:00 | "Night Owls Club" (_for people who work best at night. Upstairs only. Please apply for a door key. Door must be kept locked except for entry/exit. No Slumber Parties! ;-) Last person out switch off all lights/heaters and set the alarm!_) | ## How? (_Proposal_) @@ -89,7 +126,7 @@ The most productive people in the world all have a well-defined Timetable for ge Our "***metric***" for this should be a "hybrid" NPS/Productivity score. > Mark will formulate exactly how to calculate this and capture the data - from all members on an on-going basis. + from all members on an on-going basis. This is one of our USPs so getting regular data/feedback is essential. ### TODO @@ -162,9 +199,12 @@ Either way, I don't think lowering the prices _now_ is a good idea because it _de-values_ the place and signals "_we'll take anyone_" ... -### Constraints +### Constraints/Blockers + Bathroom (Toilet) Facilities ... +(_possible mitigation in suggestions below_) ++ Locker/Storage space ++ Lots of junk lying around upstairs and [downstairs]() ### Suggestion Improvements (_for discussion_) @@ -182,9 +222,7 @@ can see from a glace if it's free. This can bee hooked up using IoT + [ ] Lockers? (_with actual locks ... please open issue to discuss_) + [ ] Desk Numbering? + [ ] QR Codes on Desks so people "Check-in" for the day? -+ [ ] ***Meetups***? Can we hold meetups in the space e.g. 19:00 - 20:30? - -crucially will they add value to the members? ++ [ ] ***Meetups***? Can we hold meetups in the space e.g. 19:00 - 20:30? crucially will they add value to the members and wider community? + [ ] Register for VAT? https://www.gov.uk/vat-registration-thresholds we don't need to. is there any point in collecting paying VAT...? From 5a2190f05e5c44a6482ec85c26d4d7209d0dcd82 Mon Sep 17 00:00:00 2001 From: nelsonic Date: Thu, 2 Mar 2017 17:45:25 +0000 Subject: [PATCH 5/8] fix typo QuiteSpace >> QuietSpace see: https://github.com/dwyl/quietspace/pull/26#discussion_r103974368 --- README.md | 28 +++++++++++++++++++--------- 1 file changed, 19 insertions(+), 9 deletions(-) diff --git a/README.md b/README.md index a96f100..7e16c7a 100644 --- a/README.md +++ b/README.md @@ -10,7 +10,7 @@ There are _hundreds_ of co-working spaces/offices in London, so why do we **_need_ another one**? > `As a` ***creative person*** (_writer/designer/developer/videographer_)
-> `I need` a **_quite_ place** to get my **work _done_** (_without interruptions_)
+> `I need` a **_quiet_ place** to get my **work _done_** (_without interruptions_)
> `So that` I can ***be/feel productive***.
> As the members of QuietSpace want to _share_ that environment with other like-minded creative people. @@ -26,13 +26,16 @@ Contact: 0203 609 0609 #### Features -+ A well-designed work space with all the amenities you expect (_good internet and cell phone signal_) ++ A **_well-designed_ work space** with all the amenities you expect (_good internet and cell phone signal_) -+ Proximity to transport links (Tube & Bus), "Cycle Hire" station 100m from our door. ++ **Cost-effective** (_competitive_) **Membership Rates** +with excellent added-value benefits. -+ Multiple bicycle racks (_for locking your bike_) 50m from office. ++ Great **transport links** (Tube & Bus), "**Cycle Hire**" station **100m** from our door. -+ Close to town if you need to go in for a client meeting, pitch or lunch with a friend. ++ Multiple bicycle racks (_for locking your bike_) 50m from office (_with CCTV for peace-of-mind_) + ++ Close to town if you need to go in for a client meeting, pitch an investor or lunch with a friend. + Like-minded creative professionals working on highly innovative projects. We share all our knowledge openly/cooperatively so you can learn how to make any digital product from concept/design to running on customer's devices! @@ -56,11 +59,15 @@ Contact: 0203 609 0609 + Fridge and microwave oven. ++ Registered Office for your Company with mail service. +Get your **post/parcels** delivered to the office at no extra cost. + #### Desk Rental Rates >> _Simple/Transparent Pricing_ We aim to be _cost-effective_ while giving our members lots of added value. + Monthly Subscription **£180/desk** (_hot desk + clean desk policy_) +storage lockers for food/chargers etc. (_for full-time members_) + Pay-as-you-Go **£11/day** (_sold in blocks of 5 "credits"_) > "Old" Pricing: http://www.founderlondon.com/images/workhere.jpg
@@ -74,7 +81,7 @@ We have _already **successfully**_ used the space for training both our own team members, our clients and complete strangers. Our plan is to create a _public_ training calendar for QuietSpace -where specific training is regular. +where people can view (_and register interest_) our specific training. #### What Will We Learn? @@ -89,7 +96,7 @@ https://github.com/dwyl/the-book/issues/69 but we expect to be "_dynamic_" and w #### Training Registration System -For the QuiteSpace-based training we will need a +For the QuietSpace-based training we will need a registration system/process so people can book a space on the training for a specific day/time. (_The **MVP** can use an @@ -158,7 +165,7 @@ but ideally would link to the ***payment processing***/verification so it's clea + [ ] Anonymous ***feedback*** system so people can complain if they feel the need to? see: https://github.com/dwyl/hq/issues/183 -> Making the QuiteSpace Co-working space a success +> Making the QuietSpace Co-working space a success is an _integral_ part of dwyl's wider mission. Having a productive place for our London-based team to work is _essential_ for in-person collaboration. @@ -189,7 +196,10 @@ _please discuss_: https://github.com/dwyl/quietspace/issues/25 32 Places @ £170/month = **£5,440** -_actual_ +> _**initially** the **actual** occupancy will be lower, +but if we **focus on our "One Metric that Matters" (OMTM)** +we will easily get to full membership + waiting list_. + Which means that we _could_ either accumulate a surplus and spend it on making the space nicer for everyone, or we can lower prices once From 973f47984b403b5de44205733b69b8d04c7ceb59 Mon Sep 17 00:00:00 2001 From: nelsonic Date: Thu, 2 Mar 2017 17:52:58 +0000 Subject: [PATCH 6/8] addresses grammar issue noted by @iteles in https://github.com/dwyl/quietspace/pull/26#discussion_r103977485 --- README.md | 8 +++++--- 1 file changed, 5 insertions(+), 3 deletions(-) diff --git a/README.md b/README.md index 7e16c7a..d2c9f47 100644 --- a/README.md +++ b/README.md @@ -75,7 +75,7 @@ storage lockers for food/chargers etc. (_for full-time members_) ### World-Class Meetup & Training Venue -Part dwyl's of our mission to help everyone discover what they love doing requires us to share our knowledge through Meetups and training. +Part of dwyl's of our mission to help everyone discover what they love doing requires us to share our knowledge through Meetups and training. We have _already **successfully**_ used the space for training both our own team members, our clients and complete strangers. @@ -85,8 +85,10 @@ where people can view (_and register interest_) our specific training. #### What Will We Learn? -We already have a [52+](https://github.com/search?q=org%3Adwyl+learn) -tutorials in various levels of "maturity" which we plan to convert into video content by recording a "complete beginners workshop" +We already have a "bank" of +[52+](https://github.com/search?q=org%3Adwyl+learn) +tutorials in various levels of "maturity" which we plan to create +a video introduction for. The format this will take is recording a "complete beginners workshop" see: https://github.com/dwyl/hq/issues/267 We have a _rough **order**_ for the learning material: https://github.com/dwyl/the-book/issues/69 but we expect to be "_dynamic_" and will respond to the requests/needs of the attendees/members. From 4751e00f3ff8b2a061dc8919ee8b596a3c00ca18 Mon Sep 17 00:00:00 2001 From: nelsonic Date: Fri, 3 Mar 2017 08:06:09 +0000 Subject: [PATCH 7/8] adds draft Office Manager responsibilities to readme for https://github.com/dwyl/quietspace/issues/25 --- README.md | 108 +++++++++++++++++++++++++++++++++++++++++++----------- 1 file changed, 87 insertions(+), 21 deletions(-) diff --git a/README.md b/README.md index d2c9f47..6bf5c3e 100644 --- a/README.md +++ b/README.md @@ -94,8 +94,6 @@ We have a _rough **order**_ for the learning material: https://github.com/dwyl/the-book/issues/69 but we expect to be "_dynamic_" and will respond to the requests/needs of the attendees/members. - - #### Training Registration System For the QuietSpace-based training we will need a @@ -106,8 +104,6 @@ book a space on the training for a specific day/time. before making a decision. as always we **prefer open source**._) - - ### QuietSpace Timetable for Co-Working, Breaks and Meetups/Training The most productive people in the world all have a well-defined Timetable for getting their work done. @@ -173,22 +169,6 @@ Having a productive place for our London-based team to work is _essential_ for in-person collaboration. -### _Fixed_ Overheads (_Costs we have to Cover_) - -We calculate our pricing based on our need to cover ***Fixed Overheads***: -+ Rent: £2500 (_please input exact number_) -+ Rates: £500 -+ Electricity: £200/month -+ Cleaning: £100/month -+ Internet: £100/month -+ Insurance: £50/month -+ "Free" Tea & Coffee: £50/month (_please define a monthly budget_) - -Total _Fixed_ Costs: £3,600 - -> _**Question**: should we **budget** for an **Office Manager**? (part time?)_
-_please discuss_: https://github.com/dwyl/quietspace/issues/25 - ### Number of Desks + Upstairs: 16 Seats, 2 Standing Desks @@ -196,7 +176,10 @@ _please discuss_: https://github.com/dwyl/quietspace/issues/25 ### _Potential_ Revenue at "_Full Capacity_" -32 Places @ £170/month = **£5,440** +32 Places @ £180/month = **£5,760** + +This will cover our costs and could pay for an +[***Office Manager***](https://github.com/dwyl/quietspace/issues/25) > _**initially** the **actual** occupancy will be lower, but if we **focus on our "One Metric that Matters" (OMTM)** @@ -218,6 +201,89 @@ because it _de-values_ the place and signals "_we'll take anyone_" ... + Locker/Storage space + Lots of junk lying around upstairs and [downstairs]() + + +### _Fixed_ Overheads (_Costs we have to Cover_) + +We calculate our pricing based on our need to cover ***Fixed Overheads***: ++ Rent: £2500 (_please input exact number_) ++ Rates: £500 ++ Electricity: £200/month ++ Cleaning: £100/month ++ Internet: £100/month ++ Insurance: £50/month ++ "Free" Tea & Coffee: £50/month (_please define a monthly budget_) + +Total _Fixed_ Costs: £3,600 + +> _**Question**: should we **budget** for an **Office Manager**? (part time?)_
+_please discuss_: https://github.com/dwyl/quietspace/issues/25 + +### Office Manager + +> There is still an _open_ discussion on the _need_ for an "Office Manager" +please see: https://github.com/dwyl/quietspace/issues/25 + +The Office Manager (_or **two** people who "job share"_) +is responsible for ensuring the wellbeing and _thriving_ of members. + +![image](https://cloud.githubusercontent.com/assets/194400/23541687/de0bf28c-ffe0-11e6-8de4-d4163eed8981.png) + +People cannot reach the full (_creative_) potential if their +"_basic needs_" aren't met. + +#### Responsibilities + + ++ Opening the Office (_if no members with keys open the space first_) ++ Member Relations + + Inducting all new members with: + + "Welcome Pack" (_this can be via email_) + + Health & Fire Safety Briefing + + Photo for our "Members Directory" + + Scan new member's ID (_e.g driver's license or passport_) + for Enhanced Disclosure purposes + (_we need to know exactly who we are working with_). + + Encourage them to connect with LinkedIn so people can see their skills. + + Ensuring _existing_ members are well looked after & needs are met. + + Coffee/Tea/Milk/Alternatives + (_ensure we are always stocked with member's favourites_) + + Sate of repair for all fixtures/fittings, lighting bathroom + + WiFi (_monthly signal and speed tests to ensure quality_) + + Security & Safety are regularly checked + + Door Entry System is checked + + Fire Alarm tests (_quarterly test all sensors and alarm_) + + Responding to _new_ member applications/registrations (_promptly_) + + Ensuring that people in QS have reserved their desk for the day and have + checked-in so we know they are in the space (_both for fire safety and billing_). + + Resolving any Member Disputes (_hopefully these won't happen + but the person we hire needs to understand that it's possible that they + may need to "mediate" a "so-and-so is never cleans their desk + and makes lots of noise..." claim ..._) + + Revocation of Membership + (_we need clear membership criteria and a "3 strikes" rule enforcement._) ++ Receiving Post/Parcels on behalf of members + + Opening, Scanning and Emailing post for members who want this option. + + Fowarding or Returning-to-Sender + for addressees who are no longer (_paying_) members. ++ Ensuring that all accounts for QS are up-to-date (_bills/rates paid_) ++ Periodic check for "_better deal_" on Fixed Overheads e.g: faster internet, +better insurance or alternative (green) energy supplier. ++ Maintaining the QS website? ++ Marketing the space to potential new members? + +#### Remuneration + +We expect the Office Manager to be paid (_around_) **£9/h** (_£18k/year_)
+(_i.e: not a "fortune" but well above +["London Living Wage"](https://www.trustforlondon.org.uk/policy-change/strategic-work-item/london-living-wage/) +and a good step up for a lot of really good +people who are currently stuck in "Zero Hour Contract" jobs._) + +> _**Note**: this compensation is a "**base**" and we will gladly +discuss "**performance related pay**" for outstanding results. +e.g: percentage of income over full occupancy and/or additional member services_. + ### Suggestion Improvements (_for discussion_) + [ ] Leave door to F&C and QuietSpace open during the day so _both_ Toilets From 9a519adab62c70aeb94f90ada420b6236ee38b0b Mon Sep 17 00:00:00 2001 From: nelsonic Date: Fri, 3 Mar 2017 10:29:29 +0000 Subject: [PATCH 8/8] fixes typo noted by @Jbarget in https://github.com/dwyl/quietspace/pull/26#discussion_r104118637 --- README.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/README.md b/README.md index 6bf5c3e..20f0d0e 100644 --- a/README.md +++ b/README.md @@ -274,7 +274,7 @@ better insurance or alternative (green) energy supplier. #### Remuneration -We expect the Office Manager to be paid (_around_) **£9/h** (_£18k/year_)
+We expect the Office Manager to be paid (_around_) **£11/h** (_£23k/year_)
(_i.e: not a "fortune" but well above ["London Living Wage"](https://www.trustforlondon.org.uk/policy-change/strategic-work-item/london-living-wage/) and a good step up for a lot of really good