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Login process doesn't send any confirmation code to other sessions #43

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RememberTheAir opened this issue Jan 8, 2019 · 2 comments

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@RememberTheAir
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Hello there,

I've come across this client some time ago on Twitter and today again on Github, and it sure looks interesting and promising.

I've downloaded the Window setup binaries from the most recent release (v0.5.275), but I'm having issues logging in.

After inserting my phone number (10 digits phone number with italian prefix 39. It looks like this: 39XXXXXXXXXX) and clicking on the "send code" button, the button turns gray (I can't click it anymore) but I do not receive any login code on my other sessions.

I've tried the following number formats:

  • 39XXXXXXXXXX
  • +39XXXXXXXXXX

I really don't know how to debug that/report more informations useful to find out what is causing the problem.

I'm aware this app is in an early alpha stage and therefore is not meant to be fully functional yet, so feel free to ignore this issue

I'm using Windows 10 btw

@RememberTheAir RememberTheAir changed the title Login issue with italian phone number Login process doesn't send any confirmation code to other sessions Jan 8, 2019
@x2bool
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x2bool commented Jan 8, 2019

Hi, thanks for your interest!

Correct format for phone number is +39XXXXXXXXXX. Sorry for lack of validation and error reporting, indeed it's still in an early alpha stage.

I just checked login process and it's working for me. Often users report this problem from countries where Telegram is blocked, but since you are an Italian this is unlikely scenario.

So I need some logs from Egram to debug this issue. I could give you instructions on how to provide logs if you are willing to help.

@RememberTheAir
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I tried to log in from a different Windows machine and everything works fine. I suspect the issue I reported is caused by my work's network policy or something, even though it would be a bit weird.

So I need some logs from Egram to debug this issue. I could give you instructions on how to provide logs if you are willing to help.

Yes, sure. I just need to know how to get them :)

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