Users don't know when to expect audio from screensharing #2929
Labels
A-Screenshare
O-Frequent
Affects or can be seen by most users regularly or impacts most users' first experience
T-Defect
Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems
X-Needs-Design
May require input from the design team
Steps to reproduce
Try to screenshare with audio
Outcome
We're not clear enough about the fact that some browsers (Firefox) don't do audio with screensharing. As a result, users blame the application when they are unable to share audio in these environments. Chrome does its own expectation management around sharing of audio (when you're trying to share a tab versus a window), but we need something additional to this.
On the other hand it's not clear what we could do. A warning pop-up every time you go to share your screen could be a bit over the top.
Operating system
No response
Browser information
No response
URL for webapp
No response
Will you send logs?
No
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