Verification not possible on newly logged in windows desktop session

[JMoVS]

Steps to reproduce

1. Login to new Element Desktop on Windows session
2. try to verify with another device
3. an error occurs that the device could not be verified and remains in an untrusted state

Outcome

What did you expect?

verification to work

What happened instead?

various error messages resulting in an unverified session

Operating system

Windows

Application version

Element version 1.11.58

How did you install the app?

No response

Homeserver

No response

Will you send logs?

Yes

[JMoVS]

I wouldn't be surprised if this is somehow related to the rust sdk rollout on new logins...

[t3chguy]

Will you send logs?
Yes

Please send logs.

[JMoVS]

Logs should have just arrived from my colleague. It now somehow shows up as verified, but a different session shows up as unverified which we now removed.

[andzejsp]

can confirm im having the same problem as of last week.

For me after i scan QR code on my phone, it just stays on this screen for ever.

I need to end the application, and open it again to see my chats but my room encryption keys are not loaded so i cant see messages :(

[andzejsp]

So any progress on this problem? Still experiencing this.. :(

[gongarher]

Same problem here. I am unable to verify my pc session. I have tried with multiple web browsers and desktop app. Also, I have tried with different security keys, where the verification process ends successfully but my pc session remains unverified :(. I can see messages from my desktop but cannot send a single message 🙃 Any workaround here? Thanks in advance.

[andzejsp]

Same problem here. I am unable to verify my pc session. I have tried with multiple web browsers and desktop app. Also, I have tried with different security keys, where the verification process ends successfully but my pc session remains unverified :(. I can see messages from my desktop but cannot send a single message 🙃 Any workaround here? Thanks in advance.

yes i found a solution, just use this client instead https://schildi.chat/desktop/

[gongarher]

Same problem here. I am unable to verify my pc session. I have tried with multiple web browsers and desktop app. Also, I have tried with different security keys, where the verification process ends successfully but my pc session remains unverified :(. I can see messages from my desktop but cannot send a single message 🙃 Any workaround here? Thanks in advance.

yes i found a solution, just use this client instead https://schildi.chat/desktop/

Thanks! That worked

[cmedcoff]

This is still a problem, any updates. Trying to roll this out to a new org.

Using the security key to verify won't display "looks good" until one uploads twice, and even then after pressing "Continue" the "Verify this session" pop-up/dialog remains.

[andzejsp]

This is still a problem, any updates. Trying to roll this out to a new org.

Using the security key to verify won't display "looks good" until one uploads twice, and even then after pressing "Continue" the "Verify this session" pop-up/dialog remains.

Forget about it buddy. They were part of a diddy freak off and now in the middle of lawsuit so aint nobody got time for that... use cinny or schildi app

[cmedcoff]

This is still a problem, any updates. Trying to roll this out to a new org.
Using the security key to verify won't display "looks good" until one uploads twice, and even then after pressing "Continue" the "Verify this session" pop-up/dialog remains.

Forget about it buddy. They were part of a diddy freak off and now in the middle of lawsuit so aint nobody got time for that... use cinny or schildi app

What does that even mean?