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Touch events not responding, scroll events only working, app freezing, etc. #44034

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devym-37 opened this issue Apr 11, 2024 · 5 comments
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Needs: Repro This issue could be improved with a clear list of steps to reproduce the issue. Needs: Triage 🔍 Newer Patch Available

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@devym-37
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devym-37 commented Apr 11, 2024

Description

Occurs primarily on Android, and occasionally on IOS.
If you go back and forth between the bottom tabs on Android, at some point, clicking on the bottom tab does not work, but you can scroll on the screen and the UI is no longer drawn.

 "@bam.tech/react-native-image-resizer": "^3.0.7",
    "@expo-google-fonts/space-grotesk": "^0.2.2",
    "@expo/webpack-config": "^18.0.1",
    "@invertase/react-native-apple-authentication": "^2.3.0",
    "@notifee/react-native": "^7.8.0",
    "@react-native-async-storage/async-storage": "1.17.11",
    "@react-native-camera-roll/camera-roll": "^5.10.0",
    "@react-native-community/blur": "^4.3.2",
    "@react-native-community/netinfo": "^11.3.1",
    "@react-native-firebase/analytics": "^18.1.0",
    "@react-native-firebase/app": "^18.1.0",
    "@react-native-firebase/auth": "^18.1.0",
    "@react-native-firebase/in-app-messaging": "^18.1.0",
    "@react-native-firebase/messaging": "^18.1.0",
    "@react-native-firebase/remote-config": "^18.1.0",
    "@react-native-google-signin/google-signin": "^10.0.1",
    "@react-native-masked-view/masked-view": "^0.3.1",
    "@react-navigation/bottom-tabs": "^6.3.2",
    "@react-navigation/elements": "^1.3.30",
    "@react-navigation/native": "^6.0.2",
    "@react-navigation/native-stack": "^6.0.2",
    "@shopify/flash-list": "^1.6.2",
    "@tanstack/react-query": "^5.0.5",
    "@tosspayments/widget-sdk-react-native": "^1.2.0",
    "apisauce": "3.0.1",
    "appcenter": "5.0.1",
    "appcenter-analytics": "5.0.1",
    "appcenter-crashes": "5.0.1",
    "date-fns": "^2.29.2",
    "emoji-regex": "^10.3.0",
    "eslint-plugin-unused-imports": "^3.1.0",
    "expo": "^48.0.15",
    "expo-application": "~5.1.1",
    "expo-constants": "~14.2.1",
    "expo-device": "~5.2.1",
    "expo-file-system": "~15.2.1",
    "expo-font": "~11.1.1",
    "expo-linking": "~4.0.1",
    "expo-localization": "~14.1.1",
    "expo-modules-core": "~1.2.3",
    "expo-splash-screen": "~0.18.1",
    "expo-status-bar": "~1.4.4",
    "i18n-js": "3.9.2",
    "jwt-decode": "^3.1.2",
    "linkifyjs": "^4.1.3",
    "lodash": "^4.17.21",
    "react": "18.2.0",
    "react-hook-form": "^7.46.1",
    "react-native": "0.71.14",
    "react-native-actions-sheet": "^0.9.0-alpha.21",
    "react-native-blob-util": "^0.19.1",
    "react-native-bootsplash": "4.5.0",
    "react-native-capture-protection": "^1.9.1",
    "react-native-channel-plugin": "^0.8.0",
    "react-native-code-push": "^8.2.1",
    "react-native-collapsible-tab-view": "^6.2.2",
    "react-native-config": "^1.5.1",
    "react-native-device-info": "^10.9.0",
    "react-native-exit-app": "^2.0.0",
    "react-native-fast-image": "^8.6.3",
    "react-native-gesture-handler": "2.15.0",
    "react-native-iap": "^12.10.5",
    "react-native-image-crop-picker": "^0.40.0",
    "react-native-image-picker": "^5.6.0",
    "react-native-keyboard-aware-scroll-view": "^0.9.5",
    "react-native-keychain": "^8.1.2",
    "react-native-linear-gradient": "^2.8.3",
    "react-native-modalize": "^2.1.1",
    "react-native-pager-view": "^6.3.0",
    "react-native-permissions": "^3.10.1",
    "react-native-portalize": "^1.0.7",
    "react-native-progress": "^5.0.1",
    "react-native-qrcode-scanner": "^1.5.5",
    "react-native-qrcode-svg": "^6.2.0",
    "react-native-reanimated": "3.8.1",
    "react-native-reanimated-carousel": "^3.5.1",
    "react-native-responsive-dimensions": "^3.1.1",
    "react-native-safe-area-context": "4.5.0",
    "react-native-screens": "3.30.1",
    "react-native-svg": "^13.14.0",
    "react-native-tab-view": "^3.5.2",
    "react-native-toast-message": "^2.1.6",
    "react-native-version-check": "^3.4.7",
    "react-native-webview": "^13.6.2",
    "react-native-youtube-iframe": "^2.3.0",
    "reactotron-mst": "3.1.4",
    "reactotron-react-js": "^3.3.7",
    "reactotron-react-native": "5.0.3",
    "zustand": "^4.3.9"

Steps to reproduce

How to reproduce

  1. If you go back and forth between the bottom tabs on Android, at some point, clicking on the bottom tab does not work, but you can scroll on the screen and the UI is no longer drawn.
  2. When I run the app again in the background on Android, it freezes, so the touch event is not responsive and only scrolls .

React Native Version

0.71.14

Affected Platforms

Runtime - Android
Runtime - Ios

Output of npx react-native info

System:
    OS: macOS 14.4.1
    CPU: (12) arm64 Apple M2 Pro
    Memory: 96.56 MB / 16.00 GB
    Shell: 5.9 - /bin/zsh
  Binaries:
    Node: 18.18.0 - /opt/homebrew/bin/node
    Yarn: 1.22.19 - /opt/homebrew/bin/yarn
    npm: 10.1.0 - /opt/homebrew/bin/npm
    Watchman: 2023.09.04.00 - /opt/homebrew/bin/watchman
  Managers:
    CocoaPods: 1.14.3 - /Users/e.youngmin/.rbenv/shims/pod
  SDKs:
    iOS SDK:
      Platforms: DriverKit 23.4, iOS 17.4, macOS 14.4, tvOS 17.4, visionOS 1.1, watchOS 10.4
    Android SDK: Not Found
  IDEs:
    Android Studio: 2023.2 AI-232.10300.40.2321.11567975
    Xcode: 15.3/15E204a - /usr/bin/xcodebuild
  Languages:
    Java: 11.0.20.1 - /usr/bin/javac
  npmPackages:
    @react-native-community/cli: Not Found
    react: 18.2.0 => 18.2.0
    react-native: 0.71.14 => 0.71.14
    react-native-macos: Not Found
  npmGlobalPackages:
    *react-native*: Not Found

Stacktrace or Logs

not crash or failure

Screenshots and Videos

video_1280.mp4
@github-actions github-actions bot added Newer Patch Available Needs: Author Feedback Needs: Repro This issue could be improved with a clear list of steps to reproduce the issue. labels Apr 11, 2024
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⚠️ Newer Version of React Native is Available!
ℹ️ You are on a supported minor version, but it looks like there's a newer patch available - 0.71.18. Please upgrade to the highest patch for your minor or latest and verify if the issue persists (alternatively, create a new project and repro the issue in it). If it does not repro, please let us know so we can close out this issue. This helps us ensure we are looking at issues that still exist in the most recent releases.

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⚠️ Missing Reproducible Example
ℹ️ We could not detect a reproducible example in your issue report. Please provide either:
  • If your bug is UI related: a Snack
  • If your bug is build/update related: use our Reproducer Template. A reproducer needs to be in a GitHub repository under your username.

@cortinico
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@devym-37 please provide a reproducer, the link to the repro OR close this issue as without a reproducer we can't investigate this type of issues.

@devym-37
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@cortinico What if I can't share the code because it's a live project app and I can't share the code?

@github-actions github-actions bot added Needs: Attention Issues where the author has responded to feedback. and removed Needs: Author Feedback labels Apr 11, 2024
@cortinico
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@cortinico What if I can't share the code because it's a live project app and I can't share the code?

Then we'll have to close this issue till you or someone else can provide a reproducer we could look into. Sorry for that

@cortinico cortinico removed the Needs: Attention Issues where the author has responded to feedback. label Apr 11, 2024
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