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Ask for help

When learning to code it's perfectly normal to need help sometimes. We all do.

Never be ashamed when you don't understand something! The best way to get an answer is to ask your question.

Identify the problem

Coding problems can be hard to find or to fix. Asking someone to come, jump right in your code without explanation is never a good idea. In order to get the best help you can, it's important to explain what happens, and when.

As you will learn during the training, be able to explain your problem is often make half the work. Here are some questions you should answer before asking:

  • Do I have an error ? if yes, what is it telling me ?
  • Which part of my code is buggy? Try to isolate it.
  • Which answers can I found in my favorite search engine?

Answer to those questions will sometimes help you understand where the bug is so you can fix it all by yourself.

Ooooooor, you can try to talk to the 🦆. It works surprinsigly well!

In other cases, don't hesitate: ask! 😉

How to ask?

🚫 Here's a bad example of help request:

My code doesn't work. It just tells me an error occured...

✅ And here is the good way:

In the exercise "exercise name", when running some command, i got this error:

Some unreadable error that is hard to read but often very helpful

I tried to ... Here's the code:

/**
  Some code
*/

Yes. Asking for help takes time. But, once again, trying to describe your problem the best way you can will help you a lot.

Where to ask

Any help request to the teachers during a training day must be written on Slack under the Tickets channel as described above:

Slack ticket example

An available teacher will then come to support you in your bug hunt 🐛🔫. We won't do it for you, we will help you to fix it by yourself 😉.

When the ticket is over, the teacher will mark the post with ✅.

Help is the best way to learn

Understanding things is already a big deal. But trying to explain what you understood to others is the best way to deeply learn something.

Never hesitate to help your teammates, we consider it as part of the trip.