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Bug: Right Click Bug causing Files app to shut down unexpectedly #16668

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holy0021 opened this issue Jan 2, 2025 · 1 comment
Open

Bug: Right Click Bug causing Files app to shut down unexpectedly #16668

holy0021 opened this issue Jan 2, 2025 · 1 comment
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area - context menu Features or bug reports relating to the context menu area - file operations Features or bug reports for file operations crash Bug reports involving a crash needs - additional info Needs more information from the reporter

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@holy0021
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holy0021 commented Jan 2, 2025

Description

When attempting to create multiple new folders using the "Right Click" > "Create New Folder" option in the Files app, the app becomes unresponsive after creating 2-3 folders. This causes the app to crash and shut down unexpectedly.

Steps To Reproduce

Open the Files app.
Right-click within a directory and select "Create New Folder."
Repeat the process to create 2-3 folders consecutively.
After the second or third folder, the right-click functionality stops responding, and the app crashes shortly after.

Files Version

3.8.0.0

Windows Version

10.0.26100.2605

User ID

31e07ea0-2dcd-4632-a1fc-4b8d7c1ad6da

Log File

debug.log

@holy0021 holy0021 changed the title Bug: Right Click Bug Bug: Right Click Bug causing Files app to shut down unexpectedly Jan 2, 2025
@Josh65-2201
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Thanks for the report,

  • The log doesn't show any errors, can you type Event Viewer into the Windows start menu search > Click Windows logs > Click Application > Screenshot any errors that have Files.exe shown on the first line
  • Also can you clarify do you mean your using the create folder from selection or the New > Folder one

@Josh65-2201 Josh65-2201 added needs - additional info Needs more information from the reporter crash Bug reports involving a crash area - file operations Features or bug reports for file operations area - context menu Features or bug reports relating to the context menu labels Jan 2, 2025
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Labels
area - context menu Features or bug reports relating to the context menu area - file operations Features or bug reports for file operations crash Bug reports involving a crash needs - additional info Needs more information from the reporter
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