Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Unable to process your update with additional mailboxes #826

Closed
intered opened this issue Oct 21, 2020 · 5 comments
Closed

Unable to process your update with additional mailboxes #826

intered opened this issue Oct 21, 2020 · 5 comments

Comments

@intered
Copy link

intered commented Oct 21, 2020

Hi,

I've add mailbox for 1 domain, and that is working fine. So I've added 2 other mailboxes for 2 other domains, with both I am able to send and receive messages, so fare so good. The thing is, that the 2 newly added mailboxes getting spammed (every 2 minutes 2 emails - even when doing nothing) with the following messages:

Unable to process your update

Your email update couldn't be processed
If you are trying to update a conversation, remember you must respond from the same email address that's on your account. To send your update, please try again and send from your account email address (the email you login with).

The odd thing is, the Senders name from those messages has the name of the first mailbox I've added.

Any clue?

Here are the log files: Seems that all mailboxes have to use the same sender as the email address where you login with? But how to add multiple mailboxes from different domains?

unable
unable_2
unable_3

@freescout-helpdesk
Copy link
Contributor

Check Sent emails in your mailboxes.

@intered
Copy link
Author

intered commented Oct 21, 2020

Hi, there are none emails to be send. I've updated my first post with more info

@intered
Copy link
Author

intered commented Oct 21, 2020

Dont want to cheer to soon, but think I solved it by changing the email address of the administrator to domain #2, waited 5 minutes, then changed to domain #3, waited 5 minutes and then switched back to the original email address.

Edit:

Issue keeps coming back: I got 1 admin user with email [email protected]. When changing the email to [email protected] is fixes the issue for domain2 - but then domain1 and domain3 still have the issue :(

Any help here would be appreciated

@intered intered closed this as completed Oct 21, 2020
@intered intered reopened this Oct 21, 2020
@freescout-helpdesk
Copy link
Contributor

Have you solved your issue?

@NightDPurple
Copy link

Having the same issue here.

This was referenced Dec 17, 2021
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants