imagecreatetruecolor(): Argument #2 ($height) must be greater than 0

[Riesuu]

Hello,
service queuednotification is in error. GLPI 9.5.5 php 8.0.7. This is not the first time.

php error:

[2021-08-23 17:03:38] glpiphplog.CRITICAL:   *** Uncaught Exception ValueError: imagecreatetruecolor(): Argument #2 ($height) must be greater than 0 in /var/www/html/glpi/inc/toolbox.class.php at line 1367
  Backtrace :
  inc/toolbox.class.php:1367                         imagecreatetruecolor()
  inc/document.class.php:1571                        Toolbox::resizePicture()
  inc/notificationeventmailing.class.php:359         Document::getImage()
  inc/notificationeventmailing.class.php:268         NotificationEventMailing::attachDocuments()
  inc/queuednotification.class.php:564               NotificationEventMailing::send()
  inc/crontask.class.php:943                         QueuedNotification::cronQueuedNotification()
  front/cron.php:61                                  CronTask::launch()
  
[2021-08-23 17:06:09] glpiphplog.CRITICAL:   *** Uncaught Exception ValueError: imagecreatetruecolor(): Argument #2 ($height) must be greater than 0 in /var/www/html/glpi/inc/toolbox.class.php at line 1367
  Backtrace :
  inc/toolbox.class.php:1367                         imagecreatetruecolor()
  inc/document.class.php:1571                        Toolbox::resizePicture()
  inc/notificationeventmailing.class.php:359         Document::getImage()
  inc/notificationeventmailing.class.php:268         NotificationEventMailing::attachDocuments()
  inc/queuednotification.class.php:564               NotificationEventMailing::send()
  inc/crontask.class.php:943                         QueuedNotification::cronQueuedNotification()
  front/cron.php:61                                  CronTask::launch()
  
[2021-08-23 17:07:36] glpiphplog.CRITICAL:   *** Uncaught Exception ValueError: imagecreatetruecolor(): Argument #2 ($height) must be greater than 0 in /var/www/html/glpi/inc/toolbox.class.php at line 1367
  Backtrace :
  inc/toolbox.class.php:1367                         imagecreatetruecolor()
  inc/document.class.php:1571                        Toolbox::resizePicture()
  inc/notificationeventmailing.class.php:359         Document::getImage()
  inc/notificationeventmailing.class.php:268         NotificationEventMailing::attachDocuments()
  inc/queuednotification.class.php:445               NotificationEventMailing::send()
  inc/queuednotification.class.php:96                QueuedNotification->sendById()
  inc/massiveaction.class.php:1097                   QueuedNotification::processMassiveActionsForOneItemtype()
  inc/massiveaction.class.php:1076                   MassiveAction->processForSeveralItemtypes()
  front/massiveaction.php:59                         MassiveAction->process()
  
[2021-08-23 17:08:43] glpiphplog.CRITICAL:   *** Uncaught Exception ValueError: imagecreatetruecolor(): Argument #2 ($height) must be greater than 0 in /var/www/html/glpi/inc/toolbox.class.php at line 1367
  Backtrace :
  inc/toolbox.class.php:1367                         imagecreatetruecolor()
  inc/document.class.php:1571                        Toolbox::resizePicture()
  inc/notificationeventmailing.class.php:359         Document::getImage()
  inc/notificationeventmailing.class.php:268         NotificationEventMailing::attachDocuments()
  inc/queuednotification.class.php:564               NotificationEventMailing::send()
  inc/crontask.class.php:943                         QueuedNotification::cronQueuedNotification()
  front/crontask.form.php:49                         CronTask::launch()
  
[2021-08-23 17:08:53] glpiphplog.CRITICAL:   *** Uncaught Exception ValueError: imagecreatetruecolor(): Argument #2 ($height) must be greater than 0 in /var/www/html/glpi/inc/toolbox.class.php at line 1367
  Backtrace :
  inc/toolbox.class.php:1367                         imagecreatetruecolor()
  inc/document.class.php:1571                        Toolbox::resizePicture()
  inc/notificationeventmailing.class.php:359         Document::getImage()
  inc/notificationeventmailing.class.php:268         NotificationEventMailing::attachDocuments()
  inc/queuednotification.class.php:564               NotificationEventMailing::send()
  inc/crontask.class.php:943                         QueuedNotification::cronQueuedNotification()
  front/crontask.form.php:49                         CronTask::launch()
  
[2021-08-23 17:09:02] glpiphplog.CRITICAL:   *** Uncaught Exception ValueError: imagecreatetruecolor(): Argument #2 ($height) must be greater than 0 in /var/www/html/glpi/inc/toolbox.class.php at line 1367
  Backtrace :
  inc/toolbox.class.php:1367                         imagecreatetruecolor()
  inc/document.class.php:1571                        Toolbox::resizePicture()
  inc/notificationeventmailing.class.php:359         Document::getImage()
  inc/notificationeventmailing.class.php:268         NotificationEventMailing::attachDocuments()
  inc/queuednotification.class.php:564               NotificationEventMailing::send()
  inc/crontask.class.php:943                         QueuedNotification::cronQueuedNotification()
  front/cron.php:83                                  CronTask::launch()
  
[2021-08-23 17:09:03] glpiphplog.CRITICAL:   *** Uncaught Exception ValueError: imagecreatetruecolor(): Argument #2 ($height) must be greater than 0 in /var/www/html/glpi/inc/toolbox.class.php at line 1367
  Backtrace :
  inc/toolbox.class.php:1367                         imagecreatetruecolor()
  inc/document.class.php:1571                        Toolbox::resizePicture()
  inc/notificationeventmailing.class.php:359         Document::getImage()
  inc/notificationeventmailing.class.php:268         NotificationEventMailing::attachDocuments()
  inc/queuednotification.class.php:445               NotificationEventMailing::send()
  inc/queuednotification.class.php:96                QueuedNotification->sendById()
  inc/massiveaction.class.php:1097                   QueuedNotification::processMassiveActionsForOneItemtype()
  inc/massiveaction.class.php:1076                   MassiveAction->processForSeveralItemtypes()
  front/massiveaction.php:59                         MassiveAction->process()
  
[2021-08-23 17:10:02] glpiphplog.CRITICAL:   *** Uncaught Exception ValueError: imagecreatetruecolor(): Argument #2 ($height) must be greater than 0 in /var/www/html/glpi/inc/toolbox.class.php at line 1367
  Backtrace :
  inc/toolbox.class.php:1367                         imagecreatetruecolor()
  inc/document.class.php:1571                        Toolbox::resizePicture()
  inc/notificationeventmailing.class.php:359         Document::getImage()
  inc/notificationeventmailing.class.php:268         NotificationEventMailing::attachDocuments()
  inc/queuednotification.class.php:564               NotificationEventMailing::send()
  inc/crontask.class.php:943                         QueuedNotification::cronQueuedNotification()
  front/cron.php:83                                  CronTask::launch()
  
[2021-08-23 17:11:05] glpiphplog.CRITICAL:   *** Uncaught Exception ValueError: imagecreatetruecolor(): Argument #2 ($height) must be greater than 0 in /var/www/html/glpi/inc/toolbox.class.php at line 1367
  Backtrace :
  inc/toolbox.class.php:1367                         imagecreatetruecolor()
  inc/document.class.php:1571                        Toolbox::resizePicture()
  inc/notificationeventmailing.class.php:359         Document::getImage()
  inc/notificationeventmailing.class.php:268         NotificationEventMailing::attachDocuments()
  inc/queuednotification.class.php:564               NotificationEventMailing::send()
  inc/crontask.class.php:943                         QueuedNotification::cronQueuedNotification()
  front/cron.php:83                                  CronTask::launch()
  
[2021-08-23 17:12:02] glpiphplog.CRITICAL:   *** Uncaught Exception ValueError: imagecreatetruecolor(): Argument #2 ($height) must be greater than 0 in /var/www/html/glpi/inc/toolbox.class.php at line 1367
  Backtrace :
  inc/toolbox.class.php:1367                         imagecreatetruecolor()
  inc/document.class.php:1571                        Toolbox::resizePicture()
  inc/notificationeventmailing.class.php:359         Document::getImage()
  inc/notificationeventmailing.class.php:268         NotificationEventMailing::attachDocuments()
  inc/queuednotification.class.php:564               NotificationEventMailing::send()
  inc/crontask.class.php:943                         QueuedNotification::cronQueuedNotification()
  front/cron.php:83                                  CronTask::launch()
  

bests regards

[trasher]

Already solved, see #8795

[Riesuu]

Hello,
if the problem reappeared, no it is not solved, knowing that the #8795 was created by me.

[github-actions]

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue.
If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

[Riesuu]

Bonjour,
pour information, le problème existe toujours et provient de certaines images présentent dans les signatures outlook.. Est il possible de régler le soucis?

merci

[cedric-anne]

Bonjour, pour information, le problème existe toujours et provient de certaines images présentent dans les signatures outlook.. Est il possible de régler le soucis?

merci

Please reopen an issue, and attach the exact source of the related email.

Regards