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Payment method switching bug in frontend (from Stripe to another) #7619

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adagiomedia opened this issue Nov 13, 2024 · 1 comment
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Stale type: bug Existing functionality is broken

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@adagiomedia
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User Story

As a developer and tester, I want payment gateway switching bug in frontend to be corrected (Option-Based Form Editor, from Stripe to another).

Details

https://seniornet.org/
https://comehome-association.com/mobile/

When user switches payment method from Stripe and presses "Donate now" button before new form is loaded, an error message "Please enter a name of your credit card account holder" appears. It can be possible if new form loads not so fast.

Expected Behavior

Ideally first should go payment gateways list and contact data after. If is it impossible to do - "Donate now" button in Stripe form should be hidden or deactivated during payment gateways switching process.

Steps to Reproduce

  1. Enter name and e-mail when Stripe is active
  2. Switch to Paypal or another payment method
  3. Press Donate Now button immediately
  4. View error

Visuals

bug_gateways_switching

Here you can find a screenshot with error message

Acceptance Criteria

  • "Donate now" button in Stripe form should be hidden or deactivated during payment gateways switching process
@adagiomedia adagiomedia added the type: bug Existing functionality is broken label Nov 13, 2024
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This issue is stale because it has been open 45 days with no activity. Remove stale label or comment or this will be closed in 14 additional days. Note, if this Issue is reporting a bug, please reach out to our support at https://givewp.com/support. If this is a feature request, please see our feedback board at feedback.givewp.com — that’s the best place to make feature requests, unless you’re providing a PR.

@github-actions github-actions bot added the Stale label Dec 29, 2024
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