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Failed withdraw bucket with ledger #1996

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Arvo-Ansa opened this issue Nov 17, 2023 · 5 comments
Open

Failed withdraw bucket with ledger #1996

Arvo-Ansa opened this issue Nov 17, 2023 · 5 comments

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@Arvo-Ansa
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I got this error message:

send action error: {"code":13,"message":"invalid sender","metadata":{"content-length":"0","content-type":"application/grpc-web-text+proto","grpc-message":"invalid sender","grpc-status":"13"}}

After i approved with my Ledger this message came. I didn't have same problem with another bucket.

@jrynkiew
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Can you send the bucket ID's which worked, and the one which failed?

@jrynkiew
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Also, are you using the latest 0.2.6 IoTeX app installed? You can get it from the Ledger Live app store if you enable "Developer mode" in Ledger Live settings. 😀

@Arvo-Ansa
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Still the same thing after i updated iotex app in Ledger. Iotexlab is bucket, which won't send :( Got same message after update.

@jrynkiew
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are you using ioPay desktop with your Ledger, or are you using the "Ledger" connection option on the stake.iotex.io page?

@Arvo-Ansa
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I am using iopay desktop with Ledger. But when i use stake.iotex site, i have make connection with Ledger only. Very sorry if my answer didn't help, i am not so good with technicals.

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