GitHub checks not published despite successful job execution

[berezhinskiy]

Jenkins and plugins versions report

Environment

Jenkins: 2.401.1
OS: Linux - 5.4.0-152-generic
Java: 11.0.19 - Eclipse Adoptium (OpenJDK 64-Bit Server VM)
---
additional-metrics:67.vcb_823d3999a_2
ansicolor:1.0.2
antisamy-markup-formatter:159.v25b_c67cd35fb_
apache-httpcomponents-client-4-api:4.5.14-150.v7a_b_9d17134a_5
atlassian-jira-software-cloud:2.0.7
authentication-tokens:1.53.v1c90fd9191a_b_
bootstrap4-api:4.6.0-6
bootstrap5-api:5.3.0-1
bouncycastle-api:2.28
branch-api:2.1109.vdf225489a_16d
build-blocker-plugin:1.7.8
caffeine-api:3.1.6-115.vb_8b_b_328e59d8
checks-api:2.0.0
cloudbees-disk-usage-simple:182.v62ca_0c992a_f3
cloudbees-folder:6.815.v0dd5a_cb_40e0e
cobertura:1.17
code-coverage-api:4.7.0
command-launcher:100.v2f6722292ee8
commons-httpclient3-api:3.1-3
commons-lang3-api:3.12.0-36.vd97de6465d5b_
commons-text-api:1.10.0-36.vc008c8fcda_7b_
conditional-buildstep:1.4.2
copyartifact:705.v5295cffec284
credentials:1254.vb_96f366e7b_a_d
credentials-binding:604.vb_64480b_c56ca_
dark-theme:336.v02165cd8c2ee
dashboard-view:2.487.vcf0ff9008a_c0
data-tables-api:1.13.4-3
discard-old-build:1.07
display-url-api:2.3.7
docker-commons:419.v8e3cd84ef49c
docker-workflow:563.vd5d2e5c4007f
downstream-build-cache:1.7
dtkit-api:3.0.2
durable-task:507.v050055d0cb_dd
echarts-api:5.4.0-5
email-ext:2.99
emailext-template:1.5
embeddable-build-status:385.vc95f94e91fb_3
extended-read-permission:53.v6499940139e5
external-monitor-job:203.v683c09d993b_9
favorite:2.4.2
file-operations:131.v32b_e7824fe95
font-awesome-api:6.4.0-1
forensics-api:2.3.0
git:5.1.0
git-client:4.4.0
git-server:99.va_0826a_b_cdfa_d
github:1.37.1
github-api:1.314-431.v78d72a_3fe4c3
github-branch-source:1728.v859147241f49
github-checks:545.v79a_a_68b_ca_682
github-oauth:0.39
github-scm-trait-notification-context:1.1
global-yaml-properties:1.13.vd9d55099b_597
google-oauth-plugin:1.0.9
handy-uri-templates-2-api:2.1.8-22.v77d5b_75e6953
htmlpublisher:1.31
http_request:1.17
instance-identity:173.va_37c494ec4e5
ionicons-api:56.v1b_1c8c49374e
jackson2-api:2.15.2-350.v0c2f3f8fc595
jacoco:3.3.3
jakarta-activation-api:2.0.1-3
jakarta-mail-api:2.0.1-3
javadoc:233.vdc1a_ec702cff
javax-activation-api:1.2.0-6
javax-mail-api:1.6.2-9
jaxb:2.3.8-1
jdk-tool:66.vd8fa_64ee91b_d
jenkins-design-language:1.27.4
jersey2-api:2.39.1-2
jira:3.10
jjwt-api:0.11.5-77.v646c772fddb_0
jnr-posix-api:3.1.17-1
job-dsl:1.84
jobConfigHistory:1212.vd4470d08ff12
jquery3-api:3.7.0-1
jsch:0.2.8-65.v052c39de79b_2
junit:1214.va_2f9db_3e6de0
kubernetes:3950.v581298fa_e4e7
kubernetes-client-api:6.4.1-215.v2ed17097a_8e9
kubernetes-credentials:0.10.0
ldap:682.v7b_544c9d1512
lockable-resources:1171.v7a_4699ec2e7e
login-theme:46.v36f624efb_23d
mailer:457.v3f72cb_e015e5
mapdb-api:1.0.9-28.vf251ce40855d
matrix-auth:3.1.8
matrix-project:789.v57a_725b_63c79
maven-plugin:3.22
mercurial:1260.vdfb_723cdcc81
metrics:4.2.18-439.v86a_20b_a_8318b_
mina-sshd-api-common:2.10.0-69.v28e3e36d18eb_
mina-sshd-api-core:2.10.0-69.v28e3e36d18eb_
nexus-artifact-uploader:2.14
nexus-jenkins-plugin:3.16.501.ve3d6b_58f1d37
oauth-credentials:0.645.ve666a_c332668
okhttp-api:4.11.0-145.vcb_8de402ef81
pam-auth:1.10
parameterized-trigger:2.45
pipeline-build-step:496.v2449a_9a_221f2
pipeline-githubnotify-step:49.vf37bf92d2bc8
pipeline-graph-analysis:202.va_d268e64deb_3
pipeline-graph-view:191.vc6da_9d3eb_70a
pipeline-groovy-lib:656.va_a_ceeb_6ffb_f7
pipeline-input-step:468.va_5db_051498a_4
pipeline-milestone-step:111.v449306f708b_7
pipeline-model-api:2.2141.v5402e818a_779
pipeline-model-definition:2.2141.v5402e818a_779
pipeline-model-extensions:2.2141.v5402e818a_779
pipeline-rest-api:2.33
pipeline-stage-step:305.ve96d0205c1c6
pipeline-stage-tags-metadata:2.2141.v5402e818a_779
pipeline-stage-view:2.33
pipeline-utility-steps:2.15.4
plain-credentials:143.v1b_df8b_d3b_e48
plugin-util-api:3.3.0
popper-api:1.16.1-3
popper2-api:2.11.6-2
prism-api:1.29.0-7
prometheus:2.2.3
publish-over:0.22
pubsub-light:1.17
pyenv-pipeline:2.1.2
rebuild:320.v5a_0933a_e7d61
run-condition:1.5
scm-api:676.v886669a_199a_a_
scm-filter-branch-pr:77.vf2b_85e1970d5
script-security:1251.vfe552ed55f8d
sectioned-view:1.25
sidebar-link:2.2.2
simple-theme-plugin:160.vb_76454b_67900
snakeyaml-api:1.33-95.va_b_a_e3e47b_fa_4
sonar:2.15
sse-gateway:1.26
ssh-credentials:305.v8f4381501156
ssh-steps:2.0.65.vd26b_5b_9b_de4d
sshd:3.303.vefc7119b_ec23
structs:324.va_f5d6774f3a_d
subversion:2.17.2
test-results-analyzer:0.4.0
text-finder:1.24
theme-manager:193.vcef22f6c5f2b_
thinBackup:1.17
timestamper:1.25
token-macro:359.vb_cde11682e0c
trilead-api:2.84.v72119de229b_7
uno-choice:2.6.5
validating-string-parameter:2.8
variant:59.vf075fe829ccb
view-job-filters:364.v48a_33389553d
workflow-aggregator:596.v8c21c963d92d
workflow-api:1215.v2b_ee3e1b_dd39
workflow-basic-steps:1017.vb_45b_302f0cea_
workflow-cps:3691.v28b_14c465a_b_b_
workflow-durable-task-step:1247.v7f9dfea_b_4fd0
workflow-job:1308.v58d48a_763b_31
workflow-multibranch:756.v891d88f2cd46
workflow-scm-step:415.v434365564324
workflow-step-api:639.v6eca_cd8c04a_a_
workflow-support:839.v35e2736cfd5c
xframe-filter-plugin:1.2
xunit:3.1.2
yet-another-build-visualizer:1.16

What Operating System are you using (both controller, and any agents involved in the problem)?

The controller under Kubernetes is based on the official Jenkins docker image
Kubernetes docker agents running Ubuntu 22.04

Reproduction steps

The problem began occurring approximately a week ago. Occasionally, we encounter a situation where the Jenkins job completes successfully, but the corresponding check is not updated. In the console output, we observe that everything appears to be OK:

14:56:09.026  [GitHub Checks] GitHub check (name: Jenkins - EH8010, status: completed) has been published.
14:56:09.760  
14:56:09.760  GitHub has been notified of this commit’s build result
14:56:09.760  
14:56:09.760  Finished: SUCCESS

There are no errors present in the Jenkins logs either.

Expected Results

PR check is updated with the build result

Actual Results

PR check is not updated

Anything else?

No response

[ross-paypay]

I am getting this as well, did you happen to find a solution/workaround for this?

[ForrestHansen]

This started happening to us as well and I've yet to find a cause or solution.