Navigation Tabs Missing from Module Form in Mod Mgr for "Custom HTML" Modules

[eileenod]

Steps to reproduce the issue

1. Select "New" from back-end Module Manager
2. Select "Custom HTML"

Expected result

1. The navigation tabs in the Module Form should include "Module", "Menu Assignment", "Module Permissions", "Options", "Advanced"

Actual result

1. The navigation tabs in the Module Form only includes "Module"

System information (as much as possible)

PHP Built On Linux p3nlhg843.shr.prod.phx3.secureserver.net 2.6.32 531.1.2.lve1.2.54.el6.nfsfixes.x86_64 #1 SMP Wed Apr 2 14:06:52 MST 2014 x86_64
Database Version 5.5.37-35.0-log
Database Collation utf8_general_ci
PHP Version 5.3.24
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.3.6 Stable [ Ember ] 01-October-2014 02:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.111 Safari/537.36

Additional comments

1. Same result when "Edit"ing a Custom HTML module rather than creating a new one
2. Works as expected when selecting other modules types for editing or creating. The attached image illustrates contrasting results for "Custom HTML" vs. "Archived Articles"

[Bakual]

I can't reproduce this on my servers.
Can you test this on a clean installation?
Also try to raise error reporting to maximum and see if there is an error shown.

[Bakual]

Another idea to check: You seem ton have a custom editor there and some 3rd party plugins which interact with the editor. Try disabling those and see if it makes a difference.

Also check the browser console for JavaScript errors

[eileenod]

Thank you for your time and suggestions. I was able to determine that this problem is tied to the concurrent use of the custom editor(RokPad). When I switch the editor to another the problem is resolved. I'll report the problem to the editor developer.

This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/5093.

[jissues-bot]

Set to "closed" on behalf of @brianteeman by The JTracker Application at issues.joomla.org/joomla-cms/5093

[brianteeman]

Closed as not joomla core

This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/5093.

[rbuelund]

I am experiencing the same problem! I am using default tinyMCE ??

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_{This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/5093.}

[sovainfo]

In that case it not enough to say you have the problem. As mentioned, it is not reproducable on a clean environment. Suggest you ask for support on the forum or provide details to reproduce.