botanalytics.md

Integrations > Analytics > Botanalytics

Learn how to use Botanalytics for your Alexa Skills and Google Actions built with Jovo.

• About Botanalytics
• Installation
  • Add a New Bot
  • Enable Botanalytics in Jovo
  • Download the Botanalytics Package
  • Check Your App

About Botanalytics

Botanalytics is a conversational analytics platform that supports a variety of channels, like Facebook Messenger, Slack, Kik, Twitter, Telegram, and more.

Botanalytics Voice Analytics offering allows you to see live transcopts, track performance across channels, and do intent analysis for your voice apps on Amazon Alexa and Google Assistant.

Installation

To use Botanalytics for your voice app, you need to complete the following steps:

1. Add a New Bot
2. Enable Bot in Your Voice App
3. Download the 'botanalytics' npm Package
4. Check Your App

Add a New Bot

1. Create a Botanalytics account or log in at https://www.botanalytics.co.

2. Click "Add a New Bot" and fill in the information:

3. Scroll down and copy the API Key

Enable Botanalytics in Jovo

You have to options to add Botanalytics to your voice app:

• Use the Jovo app config
• Use the add commands

Below is an example for both:

// Option 1: Use the Jovo app config
const config = {
    /**
     * Other settings
     */
    analytics: {
        services: {
            BotanalyticsAlexa: {
                key: '<token>',
            },
            BotanalyticsGoogleAction: {
                key: '<token>',
            },
        },
    },
};

// Option 2: Use the add commands
app.addBotanalyticsAlexa('<token>');
app.addBotanalyticsGoogleAction('<token>');

Download the Botanalytics Package

In your terminal, use the following command to download the package via npm:

 npm install botanalytics --save

Check Your App

Test your voice app, after sending couple of messages, click the 'Check connection' button