diff --git a/app/Http/Controllers/Agent/helpdesk/TicketController.php b/app/Http/Controllers/Agent/helpdesk/TicketController.php index 445974d1b8..8a57e34572 100755 --- a/app/Http/Controllers/Agent/helpdesk/TicketController.php +++ b/app/Http/Controllers/Agent/helpdesk/TicketController.php @@ -2779,7 +2779,12 @@ public static function genreateTableJson($tickets) } $due = ''; - if ($tickets->duedate != null) { + $ticket_db_data = \App\Model\helpdesk\Ticket\Tickets::where('id', $tickets->id)->first(); + $ticket_is_closed = false; + if($ticket_db_data){ + if($ticket_db_data->closed == 1) $ticket_is_closed = true; + } + if ($tickets->duedate != null && !$ticket_is_closed) { $now = strtotime(\Carbon\Carbon::now()->tz(timezone())); $duedate = strtotime($tickets->duedate);