From f3a9c2b4d2c2579fe0e472dc74241fd6ae4d6c89 Mon Sep 17 00:00:00 2001
From: "Godfrey M. Benedicto" <gmashinji@gmail.com>
Date: Wed, 11 Sep 2024 16:28:35 +0300
Subject: [PATCH] Fixes issue #8287: Removed 'Overdue' red flag on closed
 tickets shown in the tables

---
 app/Http/Controllers/Agent/helpdesk/TicketController.php | 7 ++++++-
 1 file changed, 6 insertions(+), 1 deletion(-)

diff --git a/app/Http/Controllers/Agent/helpdesk/TicketController.php b/app/Http/Controllers/Agent/helpdesk/TicketController.php
index 445974d1b8..8a57e34572 100755
--- a/app/Http/Controllers/Agent/helpdesk/TicketController.php
+++ b/app/Http/Controllers/Agent/helpdesk/TicketController.php
@@ -2779,7 +2779,12 @@ public static function genreateTableJson($tickets)
                             }
 
                             $due = '';
-                            if ($tickets->duedate != null) {
+                            $ticket_db_data = \App\Model\helpdesk\Ticket\Tickets::where('id', $tickets->id)->first();
+                            $ticket_is_closed = false;
+                            if($ticket_db_data){
+                                if($ticket_db_data->closed == 1) $ticket_is_closed = true;
+                            }
+                            if ($tickets->duedate != null && !$ticket_is_closed) {
                                 $now = strtotime(\Carbon\Carbon::now()->tz(timezone()));
                                 $duedate = strtotime($tickets->duedate);