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Invalid "No Payment Method Needed" message in admin #19729

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navarr opened this issue Dec 12, 2018 · 7 comments
Closed

Invalid "No Payment Method Needed" message in admin #19729

navarr opened this issue Dec 12, 2018 · 7 comments
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Component: Sales duplicate Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release

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@navarr
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navarr commented Dec 12, 2018

When re-ordering an order that contains only virtual products, the message "No Payment Information Required" is erroneously displayed unless you update the order

Preconditions (*)

  1. Magento 2.3.0 installed with sampledata

Steps to reproduce (*)

  1. Navigate to instance homepage
  2. Login as sampledata user (Veronica Costello)
  3. Enter "Solo Power Circuit" into search bar and hit enter
  4. Click "Add to Cart" button underneath "Solo Power Circuit" product
  5. Click "Minicart" icon
  6. Click "Proceed to Checkout" button
  7. Click "Place Order" button. Note the order number.
  8. Login to admin panel
  9. Click "Sales > Orders". Navigate to Order placed via "View" link in grid
  10. Click "Reorder" in header
  11. View "Payment & Shipping Information" section

Expected result (*)

  1. Radio buttons for valid payment methods (such as "Check or Money Order") appear

Actual result (*)

  1. Message "No Payment Information Required"

Notice

  • Issue does not occur for orders placed with a Guest user
@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Dec 12, 2018
@magento-engcom-team
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magento-engcom-team commented Dec 12, 2018

Hi @navarr. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me $VERSION instance

where $VERSION is version tags (starting from 2.2.0+) or develop branches (for example: 2.3-develop).
For more details, please, review the Magento Contributor Assistant documentation.

@navarr do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@navarr
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navarr commented Dec 12, 2018

@magento-engcom-team give me 2.3.0 instance

@magento-engcom-team
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Hi @navarr. Thank you for your request. I'm working on Magento 2.3.0 instance for you

@magento-engcom-team
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Hi @navarr, here is your Magento instance.
Admin access: https://i-19729-2-3-0.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

@ghost ghost self-assigned this Dec 12, 2018
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magento-engcom-team commented Dec 12, 2018

Hi @engcom-backlog-andrii. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • 6. Add label Issue: Confirmed once verification is complete.

  • 7. Make sure that automatic system confirms that report has been added to the backlog.

@mahesh-rajawat mahesh-rajawat added Component: Sales Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release labels Dec 12, 2018
@shikhamis11
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please check #15059

@navarr
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navarr commented Dec 12, 2018

Yeah, this looks like a duplicate. Thanks

@navarr navarr closed this as completed Dec 12, 2018
@ghost ghost removed their assignment Jan 9, 2019
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Labels
Component: Sales duplicate Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release
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