Stripe payment cannot be captured

[silenaker]

Bug report

Describe the bug

We are using the @medusajs/payment-stripe provider for payments. However, after the cart is paid and the order is created, the payment cannot be captured, leading to state inconsistency.

The order status remains "Authorized" in such cases.

System information

Medusa version (including plugins): 2.0 preview
Node.js version: 20
Database: postgresql
Operating system: mac os
Browser (if relevant): chrome

Expected behavior

The following order status is "Captured," as expected.

[voxsar]

#6254

[420coupe]

I want to bring this issue back up. As payments are being captured, but statuses are not being updated after payment capture and just being left on authorized. In addition the card_last4 is also not being stored anywhere nor is payment type credit card /visa. Only the payment provider is being logged.

[420coupe]

to add some context here, looks like stripe webhook cant find pp_stripe. but payments are being processed on stripe's end.

payment_intent.succeeded

Resend

More options
Next retry
in an hour
Response
HTTP status code
502 (Bad Gateway)
error code: 502
Request
{
  "id": ["evt_3Ps5wgK6QjZA3FWk0XqtVyKB"](https://dashboard.stripe.com/test/events/evt_3Ps5wgK6QjZA3FWk0XqtVyKB),
  "object": "event",
  "api_version": "2024-06-20",
  "created": 1724690368,
  "data": {
    "object": {
      "id": ["pi_3Ps5wgK6QjZA3FWk0U1zZ9Vs"](https://dashboard.stripe.com/test/payments/pi_3Ps5wgK6QjZA3FWk0U1zZ9Vs),
      "object": "payment_intent",
      "amount": 267,
      "amount_capturable": 0,
      "amount_details": {
        "tip": {
        }
      },
      "amount_received": 267,
      "application": null,
      "application_fee_amount": null,
      "automatic_payment_methods": {
        "allow_redirects": "always",
        "enabled": true
      },
      "canceled_at": null,
      "cancellation_reason": null,
      "capture_method": "automatic",
      "client_secret": "pi_3Ps5wgK6QjZA3FWk0U1zZ9Vs_secret_KdxrR6WUoUc2bfRFNZUQUBflu",
      "confirmation_method": "automatic",
      "created": 1724690350,
      "currency": "usd",
      "customer": ["cus_QjZ4qsdc4Uwj0y"](https://dashboard.stripe.com/test/customers/cus_QjZ4qsdc4Uwj0y),
      "description": null,
      "invoice": null,
      "last_payment_error": null,
      "latest_charge": "ch_3Ps5wgK6QjZA3FWk0UpvxYRw",
      "livemode": false,
      "metadata": {
        "session_id": "payses_01J67RWFG55NNT428XD5J8G78J"
      },
      "next_action": null,
      "on_behalf_of": null,
      "payment_method": "pm_1Ps5wxK6QjZA3FWkrWX4Pyfl",
      "payment_method_configuration_details": {
        "id": "pmc_1PoE5nK6QjZA3FWk3b502P3b",
        "parent": null
      },
      "payment_method_options": {
        "amazon_pay": {
          "express_checkout_element_session_id": null
        },
        "card": {
          "installments": null,
          "mandate_options": null,
          "network": null,
          "request_three_d_secure": "automatic"
        },
        "cashapp": {
        },
        "klarna": {
          "preferred_locale": null
        },
        "link": {
          "persistent_token": null
        }
      },
      "payment_method_types": [
        "card",
        "klarna",
        "link",
        "cashapp",
        "amazon_pay"
      ],
      "processing": null,
      "receipt_email": null,
      "review": null,
      "setup_future_usage": null,
      "shipping": null,
      "source": null,
      "statement_descriptor": null,
      "statement_descriptor_suffix": null,
      "status": "succeeded",
      "transfer_data": null,
      "transfer_group": null
    }
  },
  "livemode": false,
  "pending_webhooks": 1,
  "request": {
    "id": "req_fXXX4uE7t747Wk",
    "idempotency_key": "ba0ed581-36ab-4a7b-ad24-3b2e962c1870"
  },
  "type": "payment_intent.succeeded"
}

[420coupe]

reprocess failed response. got a 200, but backend still shows error.

payment_intent.succeeded

Resend

More options
Response
HTTP status code
200 (OK)
OK
Request
{
  "id": ["evt_3Ps5wgK6QjZA3FWk0XqtVyKB"](https://dashboard.stripe.com/test/events/evt_3Ps5wgK6QjZA3FWk0XqtVyKB),
  "object": "event",
  "api_version": "2024-06-20",
  "created": 1724690368,
  "data": {
    "object": {
      "id": ["pi_3Ps5wgK6QjZA3FWk0U1zZ9Vs"](https://dashboard.stripe.com/test/payments/pi_3Ps5wgK6QjZA3FWk0U1zZ9Vs),
      "object": "payment_intent",
      "amount": 267,
      "amount_capturable": 0,
      "amount_details": {
        "tip": {
        }
      },
      "amount_received": 267,
      "application": null,
      "application_fee_amount": null,
      "automatic_payment_methods": {
        "allow_redirects": "always",
        "enabled": true
      },
      "canceled_at": null,
      "cancellation_reason": null,
      "capture_method": "automatic",
      "client_secret": "pi_3Ps5wgK6QjZA3FWk0U1zZ9Vs_secret_KdxrR6WUoUc2bfRFNZUQUBflu",
      "confirmation_method": "automatic",
      "created": 1724690350,
      "currency": "usd",
      "customer": ["cus_QjZ4qsdc4Uwj0y"](https://dashboard.stripe.com/test/customers/cus_QjZ4qsdc4Uwj0y),
      "description": null,
      "invoice": null,
      "last_payment_error": null,
      "latest_charge": "ch_3Ps5wgK6QjZA3FWk0UpvxYRw",
      "livemode": false,
      "metadata": {
        "session_id": "payses_01J67RWFG55NNT428XD5J8G78J"
      },
      "next_action": null,
      "on_behalf_of": null,
      "payment_method": "pm_1Ps5wxK6QjZA3FWkrWX4Pyfl",
      "payment_method_configuration_details": {
        "id": "pmc_1PoE5nK6QjZA3FWk3b502P3b",
        "parent": null
      },
      "payment_method_options": {
        "amazon_pay": {
          "express_checkout_element_session_id": null
        },
        "card": {
          "installments": null,
          "mandate_options": null,
          "network": null,
          "request_three_d_secure": "automatic"
        },
        "cashapp": {
        },
        "klarna": {
          "preferred_locale": null
        },
        "link": {
          "persistent_token": null
        }
      },
      "payment_method_types": [
        "card",
        "klarna",
        "link",
        "cashapp",
        "amazon_pay"
      ],
      "processing": null,
      "receipt_email": null,
      "review": null,
      "setup_future_usage": null,
      "shipping": null,
      "source": null,
      "statement_descriptor": null,
      "statement_descriptor_suffix": null,
      "status": "succeeded",
      "transfer_data": null,
      "transfer_group": null
    }
  },
  "livemode": false,
  "pending_webhooks": 1,
  "request": {
    "id": "req_fXXX4uE7t747Wk",
    "idempotency_key": "ba0ed581-36ab-4a7b-ad24-3b2e962c1870"
  },
  "type": "payment_intent.succeeded"
}

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[github-actions]

This issue was closed because it has been stalled for 3 days with no activity.