diff --git a/Composer/packages/client/src/components/ManageQNA/ManageQNA.tsx b/Composer/packages/client/src/components/ManageQNA/ManageQNA.tsx
index 769308d470..1a6493e304 100644
--- a/Composer/packages/client/src/components/ManageQNA/ManageQNA.tsx
+++ b/Composer/packages/client/src/components/ManageQNA/ManageQNA.tsx
@@ -13,6 +13,10 @@ import { currentProjectIdState } from '../../recoilModel';
 import { rootBotProjectIdSelector } from '../../recoilModel/selectors/project';
 
 const QNA_REGIONS = [{ key: 'westus', text: 'westus' }];
+const QNA_TIERS = [
+  { key: 'free', text: 'Free' },
+  { key: 'paid', text: 'Paid' },
+];
 
 type ManageQNAProps = {
   hidden: boolean;
@@ -32,13 +36,22 @@ export const ManageQNA = (props: ManageQNAProps) => {
     subscriptionId: string,
     resourceGroupName: string,
     resourceName: string,
-    region: string
+    region: string,
+    tier?: string
   ): Promise<string> => {
     // hide modal
     props.onToggleVisibility(false);
 
     // start background QNA
-    createQNA(rootBotProjectId, tokenCredentials, subscriptionId, resourceGroupName, resourceName, region);
+    createQNA(
+      rootBotProjectId,
+      tokenCredentials,
+      subscriptionId,
+      resourceGroupName,
+      resourceName,
+      region,
+      tier || 'free'
+    );
     return '';
   };
 
@@ -54,6 +67,7 @@ export const ManageQNA = (props: ManageQNAProps) => {
       regions={QNA_REGIONS}
       serviceKeyType={'QnAMaker'}
       serviceName={'QnA Maker'}
+      tiers={QNA_TIERS}
       onDismiss={props.onDismiss}
       onGetKey={props.onGetKey}
       onNext={props.onNext}
diff --git a/Composer/packages/client/src/components/ManageService/ManageService.tsx b/Composer/packages/client/src/components/ManageService/ManageService.tsx
index 4c73afad24..bac5e6f1d5 100644
--- a/Composer/packages/client/src/components/ManageService/ManageService.tsx
+++ b/Composer/packages/client/src/components/ManageService/ManageService.tsx
@@ -36,7 +36,8 @@ type ManageServiceProps = {
     subscriptionId: string,
     resourceGroupName: string,
     resourceName: string,
-    region: string
+    region: string,
+    tier?: string
   ) => Promise<string>;
   createServiceInBackground?: boolean;
   handoffInstructions: string;
@@ -48,6 +49,7 @@ type ManageServiceProps = {
   serviceName: string;
   regions?: IDropdownOption[];
   serviceKeyType: string;
+  tiers?: IDropdownOption[];
   onToggleVisibility: (visible: boolean) => void;
 };
 
@@ -58,11 +60,12 @@ type KeyRec = {
   key: string;
 };
 
-const dropdownStyles = { dropdown: { width: '100%', marginBottom: 20 } };
+const dropdownStyles = { dropdown: { width: '100%', marginBottom: 10 } };
+const inputStyles = { root: { width: '100%', marginBottom: 10 } };
 const summaryLabelStyles = { display: 'block', color: '#605E5C', fontSize: 14 };
 const summaryStyles = { background: '#F3F2F1', padding: '1px 1rem' };
 const mainElementStyle = { marginBottom: 20 };
-const dialogBodyStyles = { height: 360 };
+const dialogBodyStyles = { height: 480 };
 const CREATE_NEW_KEY = 'CREATE_NEW';
 
 export const ManageService = (props: ManageServiceProps) => {
@@ -76,6 +79,7 @@ export const ManageService = (props: ManageServiceProps) => {
   const [newResourceGroupName, setNewResourceGroupName] = useState<string>('');
   const [resourceGroupKey, setResourceGroupKey] = useState<string>('');
   const [resourceGroup, setResourceGroup] = useState<string>('');
+  const [tier, setTier] = useState<string>('');
 
   const [showHandoff, setShowHandoff] = useState<boolean>(false);
   const [resourceName, setResourceName] = useState<string>('');
@@ -169,6 +173,14 @@ export const ManageService = (props: ManageServiceProps) => {
     }
   };
 
+  const handleTierOnChange = (e, value: IDropdownOption | undefined) => {
+    if (value != null) {
+      setTier(value.key as string);
+    } else {
+      setTier('');
+    }
+  };
+
   const fetchKeys = async (cognitiveServicesManagementClient, accounts) => {
     const keyList: KeyRec[] = [];
     for (const account in accounts) {
@@ -265,14 +277,15 @@ export const ManageService = (props: ManageServiceProps) => {
 
       try {
         if (props.createServiceInBackground) {
-          props.createService(tokenCredentials, subscriptionId, resourceGroupName, resourceName, region);
+          props.createService(tokenCredentials, subscriptionId, resourceGroupName, resourceName, region, tier);
         } else {
           const newKey = await props.createService(
             tokenCredentials,
             subscriptionId,
             resourceGroupName,
             resourceName,
-            region
+            region,
+            tier
           );
 
           TelemetryClient.track('SettingsGetKeysCreateNewResourceCompleted', {
@@ -542,7 +555,7 @@ export const ManageService = (props: ManageServiceProps) => {
     return (
       <div>
         <div css={dialogBodyStyles}>
-          <p>
+          <p css={{ marginTop: 0 }}>
             {formatMessage(
               'Input your details below to create a new {service} resource. You will be able to manage your new resource in the Azure portal.',
               { service: props.serviceName }
@@ -588,7 +601,7 @@ export const ManageService = (props: ManageServiceProps) => {
                 id={'resourceGroupName'}
                 label={formatMessage('Resource group name')}
                 placeholder={formatMessage('Enter name for new resource group')}
-                styles={{ root: { marginTop: 10 } }}
+                styles={inputStyles}
                 value={newResourceGroupName}
                 onChange={(e, val) => {
                   setNewResourceGroupName(val || '');
@@ -616,10 +629,25 @@ export const ManageService = (props: ManageServiceProps) => {
               id={'resourceName'}
               label={formatMessage('Resource name')}
               placeholder={formatMessage('Enter name for new resources')}
-              styles={{ root: { marginTop: 10 } }}
+              styles={inputStyles}
               value={resourceName}
               onChange={(e, val) => setResourceName(val || '')}
             />
+            {props.tiers && (
+              <Dropdown
+                required
+                aria-label={formatMessage('Pricing tier')}
+                data-testid={'tier'}
+                disabled={!subscriptionId || loading !== undefined}
+                id={'tier'}
+                label={formatMessage('Pricing tier')}
+                options={props.tiers}
+                placeholder={formatMessage('Select one')}
+                selectedKey={tier}
+                styles={dropdownStyles}
+                onChange={handleTierOnChange}
+              />
+            )}
           </div>
         </div>
         <DialogFooter>
@@ -635,6 +663,7 @@ export const ManageService = (props: ManageServiceProps) => {
               !resourceName ||
               !region ||
               !resourceGroupKey ||
+              (props.tiers && !tier) ||
               (resourceGroupKey == CREATE_NEW_KEY && !newResourceGroupName)
             }
             text={formatMessage('Next')}
diff --git a/Composer/packages/client/src/recoilModel/dispatchers/provisionQNA.ts b/Composer/packages/client/src/recoilModel/dispatchers/provisionQNA.ts
index 09387a67dd..2863ed62fe 100644
--- a/Composer/packages/client/src/recoilModel/dispatchers/provisionQNA.ts
+++ b/Composer/packages/client/src/recoilModel/dispatchers/provisionQNA.ts
@@ -6,6 +6,7 @@ import { CallbackInterface, useRecoilCallback } from 'recoil';
 import { CognitiveServicesManagementClient } from '@azure/arm-cognitiveservices';
 import { TokenCredentials } from '@azure/ms-rest-js';
 import { SearchManagementClient } from '@azure/arm-search';
+import { SkuName } from '@azure/arm-search/lib/models';
 import { WebSiteManagementClient } from '@azure/arm-appservice';
 import { ApplicationInsightsManagementClient } from '@azure/arm-appinsights';
 
@@ -20,6 +21,57 @@ import { dispatcherState, settingsState } from '../atoms';
 import { setError } from './shared';
 import httpClient from './../../utils/httpUtil';
 import { createNotification, addNotificationInternal, deleteNotificationInternal } from './notification';
+
+type SkuList = {
+  search: {
+    name: SkuName;
+  };
+  qna: {
+    name: string;
+  };
+  appservice: {
+    name: string;
+    tier: string;
+    size: string;
+    family: string;
+    capacity: number;
+  };
+  appinsights?: boolean;
+};
+
+const FREE_SKUS: SkuList = {
+  search: {
+    name: 'free',
+  },
+  appservice: {
+    name: 'F1',
+    tier: 'Free',
+    size: 'F1',
+    family: 'F',
+    capacity: 1,
+  },
+  qna: {
+    name: 'F0',
+  },
+};
+
+const PAID_SKUS: SkuList = {
+  search: {
+    name: 'standard',
+  },
+  appservice: {
+    name: 'S1',
+    tier: 'Standard',
+    size: 'S1',
+    family: 'S',
+    capacity: 1,
+  },
+  qna: {
+    name: 'S0',
+  },
+  appinsights: true,
+};
+
 // poll for the endpoint key til it is available
 const fetchEndpointKey = async (projectId: string, subscriptionKey: string): Promise<string> => {
   return new Promise((resolve, reject) => {
@@ -50,11 +102,12 @@ export const provisionQNADispatcher = () => {
       subscriptionId: string,
       resourceGroupName: string,
       resourceName: string,
-      region: string
+      region: string,
+      tier: string
     ) => {
       const { snapshot } = callbackHelpers;
-
       const startTime = new Date().getTime();
+      const skus: SkuList = tier === 'free' ? FREE_SKUS : PAID_SKUS;
 
       const notification = createNotification(getPendingQNANotificationCardProps());
       // add that notification
@@ -68,9 +121,7 @@ export const provisionQNADispatcher = () => {
         const searchManagementClient = new SearchManagementClient(tokenCredentials as any, subscriptionId);
         await searchManagementClient.services.createOrUpdate(resourceGroupName, qnaMakerSearchName, {
           location: region,
-          sku: {
-            name: 'standard',
-          },
+          sku: skus.search,
           replicaCount: 1,
           partitionCount: 1,
           hostingMode: 'default',
@@ -79,40 +130,41 @@ export const provisionQNADispatcher = () => {
         const webSiteManagementClient = new WebSiteManagementClient(tokenCredentials, subscriptionId);
         await webSiteManagementClient.appServicePlans.createOrUpdate(resourceGroupName, resourceGroupName, {
           location: region,
-          sku: {
-            name: 'S1',
-            tier: 'Standard',
-            size: 'S1',
-            family: 'S',
-            capacity: 1,
-          },
-        });
-        // deploy or update exisiting app insights component
-        const applicationInsightsManagementClient = new ApplicationInsightsManagementClient(
-          tokenCredentials,
-          subscriptionId
-        );
-        await applicationInsightsManagementClient.components.createOrUpdate(resourceGroupName, resourceGroupName, {
-          location: region,
-          applicationType: 'web',
-          kind: 'web',
+          sku: skus.appservice,
         });
 
         // add web config for websites
-        const azureSearchAdminKey = (await searchManagementClient.adminKeys.get(resourceGroupName, qnaMakerSearchName))
-          .primaryKey;
-        const appInsightsComponent = await applicationInsightsManagementClient.components.get(
-          resourceGroupName,
-          resourceGroupName
-        );
-        const userAppInsightsKey = appInsightsComponent.instrumentationKey;
-        const userAppInsightsName = resourceGroupName;
-        const userAppInsightsAppId = appInsightsComponent.appId;
         const primaryEndpointKey = `${qnaMakerWebAppName}-PrimaryEndpointKey`;
         const secondaryEndpointKey = `${qnaMakerWebAppName}-SecondaryEndpointKey`;
         const defaultAnswer = 'No good match found in KB.';
         const QNAMAKER_EXTENSION_VERSION = 'latest';
 
+        const azureSearchAdminKey = (await searchManagementClient.adminKeys.get(resourceGroupName, qnaMakerSearchName))
+          .primaryKey;
+
+        // if app insights is included, set this up too
+        let userAppInsightsAppId, userAppInsightsKey, userAppInsightsName;
+        if (skus.appinsights) {
+          // deploy or update exisiting app insights component
+          const applicationInsightsManagementClient = new ApplicationInsightsManagementClient(
+            tokenCredentials,
+            subscriptionId
+          );
+          await applicationInsightsManagementClient.components.createOrUpdate(resourceGroupName, resourceGroupName, {
+            location: region,
+            applicationType: 'web',
+            kind: 'web',
+          });
+
+          const appInsightsComponent = await applicationInsightsManagementClient.components.get(
+            resourceGroupName,
+            resourceGroupName
+          );
+          userAppInsightsKey = appInsightsComponent.instrumentationKey;
+          userAppInsightsName = resourceGroupName;
+          userAppInsightsAppId = appInsightsComponent.appId;
+        }
+
         // deploy qna host webapp
         const webAppResult = await webSiteManagementClient.webApps.createOrUpdate(
           resourceGroupName,
@@ -179,9 +231,7 @@ export const provisionQNADispatcher = () => {
         );
         await cognitiveServicesManagementClient.accounts.create(resourceGroupName, qnaMakerServiceName, {
           kind: 'QnAMaker',
-          sku: {
-            name: 'F0',
-          },
+          sku: skus.qna,
           location: region,
           properties: {
             apiProperties: {