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Frequently does not complete chat (Generating... forever) #3744

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chickenSandwich opened this issue Jan 3, 2025 · 6 comments
Closed

Frequently does not complete chat (Generating... forever) #3744

chickenSandwich opened this issue Jan 3, 2025 · 6 comments
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bug Issue identified by VS Code Team member as probable bug claude Issues related to the claude model

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@chickenSandwich
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Type: Bug

I am chatting with Claude 3.5 Sonnet (Preview)
I ask it to create some code.
It outputs a few lines, but never completed.
The Generating... continues to display and it never finishes.
I have to manually stop the Chat.

Extension version: 0.23.2
VS Code version: Code 1.96.2 (fabdb6a30b49f79a7aba0f2ad9df9b399473380f, 2024-12-19T10:22:47.216Z)
OS version: Linux x64 6.9.3-76060903-generic
Modes:

System Info
Item Value
CPUs Intel(R) Core(TM) i9-14900K (32 x 5700)
GPU Status 2d_canvas: enabled
canvas_oop_rasterization: enabled_on
direct_rendering_display_compositor: disabled_off_ok
gpu_compositing: enabled
multiple_raster_threads: enabled_on
opengl: enabled_on
rasterization: enabled
raw_draw: disabled_off_ok
skia_graphite: disabled_off
video_decode: enabled
video_encode: disabled_software
vulkan: disabled_off
webgl: enabled
webgl2: enabled
webgpu: disabled_off
webnn: disabled_off
Load (avg) 0, 1, 1
Memory (System) 125.56GB (101.29GB free)
Process Argv --crash-reporter-id 48a4d339-59fa-4ea5-901c-4250190026b5
Screen Reader no
VM 0%
DESKTOP_SESSION pop
XDG_CURRENT_DESKTOP Unity
XDG_SESSION_DESKTOP pop
XDG_SESSION_TYPE x11
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@github-actions github-actions bot added the triage-needed Issues needing to be assigned to the prospective feature owner label Jan 3, 2025
@kieferrm kieferrm assigned lramos15 and unassigned digitarald Jan 3, 2025
@vs-code-engineering vs-code-engineering bot removed the triage-needed Issues needing to be assigned to the prospective feature owner label Jan 3, 2025
@chickenSandwich
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chickenSandwich commented Jan 4, 2025

This bug continues to happen. It seems like it only happens with Claude 3.5 Sonnet (Preview). Is there any additional information that I can provide?
I can tell you that when it occurs, there is no indication of an error in the GitHub Copilot logs.

Also, I waited for about 10 minutes and it finally failed with:

Sorry, your request failed. Please try again. Request id: 47f513e9-7ee7-4c90-ad9c-4a9ac678a2b2

@lramos15
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lramos15 commented Jan 6, 2025

Does starting a new chat via the + in the top right fix things for a bit? Claude is still a preview model for Copilot chat and we continue to work on improving cases where the model has problems

@lramos15 lramos15 added info-needed Issue requires more information from poster claude Issues related to the claude model labels Jan 6, 2025
@chickenSandwich
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Does starting a new chat via the + in the top right fix things for a bit? Claude is still a preview model for Copilot chat and we continue to work on improving cases where the model has problems

I have had the issue happen many times. Most of the time, I would become impatient (after what seemed like 5 minutes), stop the chat, and try again. It seemed like once I experienced the issue, further attempts to chat were 50/50. The last time it occurred I waited and finally, after about 10 minutes (probably less but there are no timestamps in the chat), it failed with the message: Sorry, your request failed. Please try again. Request id: 47f513e9-7ee7-4c90-ad9c-4a9ac678a2b2

I can tell you that I usually have multiple instances of VSCode open to different, but related projects.

@lramos15
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lramos15 commented Jan 6, 2025

I am assuming you do not experience this with 4o?

@chickenSandwich
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I am assuming you do not experience this with 4o?

I don't use 4o as much, but that would seem to be the case.

@lramos15 lramos15 added bug Issue identified by VS Code Team member as probable bug and removed info-needed Issue requires more information from poster labels Jan 6, 2025
@digitarald
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Fixes landed and Claude has been looking much healthier in our data. Please open a new issue if you still see this happen.

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