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User confusion around the unreachable or not Linux x86_64 ssh message #524

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mjbvz opened this issue May 30, 2019 · 2 comments
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User confusion around the unreachable or not Linux x86_64 ssh message #524

mjbvz opened this issue May 30, 2019 · 2 comments
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ssh Issue in vscode-remote SSH
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@mjbvz
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mjbvz commented May 30, 2019

There seems to be small but steady stream of issues about not being able to connect to various non-linux86_64 machines. For example, in the last day or so: #520 #493 #517

These issues include the error text that explains what is going wrong but are still being filed as bugs instead of feature requests, which suggests that we need to improve the error message itself.

Some ideas:

  • Have separate error messages for host not reachable and unsupported OS
  • If connecting to an unsupported OS, explicitly say: "This OS is not supported" and link to our docs / ask for them to file a feature request
@mjbvz mjbvz added the ssh Issue in vscode-remote SSH label May 30, 2019
@roblourens
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It's hard because I can't tell the difference between arbitrary uname output and some arbitrary error message. It's probably easier to improve the error message case than the uname case, except for uname examples that I know to look for.

@roblourens roblourens added this to the June 2019 milestone May 31, 2019
@mjbvz mjbvz modified the milestones: June 2019, Backlog Jun 24, 2019
@roblourens
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This error is gone

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