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Update the helpfuness survey #2095

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3 tasks done
akatsoulas opened this issue Dec 9, 2024 · 6 comments
Closed
3 tasks done

Update the helpfuness survey #2095

akatsoulas opened this issue Dec 9, 2024 · 6 comments
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@akatsoulas
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akatsoulas commented Dec 9, 2024

  • Add options for positive feedback
  • Update wording
  • UI updates

Details documentation: https://docs.google.com/document/d/1lUyGBbnoeNFacAF9YHVTE9H2CwRyt3tJHkrFNTWonmU/edit?tab=t.q3lkz47vah0z

@akatsoulas akatsoulas self-assigned this Dec 9, 2024
@github-project-automation github-project-automation bot moved this to ❓ triage in Mozilla Support Dec 9, 2024
@akatsoulas akatsoulas moved this from ❓ triage to 🚀 in progress in Mozilla Support Dec 9, 2024
@AliceWyman
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AliceWyman commented Dec 11, 2024

Can I have access to the google doc? https://docs.google.com/document/d/1lUyGBbnoeNFacAF9YHVTE9H2CwRyt3tJHkrFNTWonmU/edit?tab=t.q3lkz47vah0z is Access Denied for my [email protected] account. I don't need edit permission, I just want to view it.

@akatsoulas
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PR mozilla/kitsune#6423

@akatsoulas akatsoulas moved this from 🚀 in progress to 📚 review in Mozilla Support Dec 20, 2024
@anmurphy23
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Can I have access to the google doc? https://docs.google.com/document/d/1lUyGBbnoeNFacAF9YHVTE9H2CwRyt3tJHkrFNTWonmU/edit?tab=t.q3lkz47vah0z is Access Denied for my [email protected] account. I don't need edit permission, I just want to view it.

We appreciate your interest in learning more about this, @AliceWyman We’re making updates to the helpfulness survey choices that are intended to increase engagement and improve feedback quality. This document is intended for internal stakeholders as we’re still settling on the development and launch timing. We'll be able to share more in the new year and will be gathering feedback at that time. Thank you!

@akatsoulas akatsoulas moved this from 📚 review to 🔎 QA in Mozilla Support Jan 9, 2025
@akatsoulas
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PR mozilla/kitsune#6435

@akatsoulas
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CSP related PR mozilla/kitsune#6439

@emilghittasv
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Testing activities are done for this ticket.

  • I can confirm that the correct GA4 events are successfully sent for each widget option.
  • I can confirm that positive or negative votes are successfully reflected at the article metadata (helpful-info)
  • I can confirm that both the positive & negative feedback flows respects the proposed functionality & UI designs.

Moving this ticket inside the release column.

@emilghittasv emilghittasv moved this from 🔎 QA to 🚢 release in Mozilla Support Jan 22, 2025
@github-project-automation github-project-automation bot moved this from 🚢 release to ✔ done in Mozilla Support Jan 22, 2025
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