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MyMonero cannot start #517

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gekap opened this issue Sep 13, 2022 · 3 comments
Open

MyMonero cannot start #517

gekap opened this issue Sep 13, 2022 · 3 comments

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@gekap
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gekap commented Sep 13, 2022

After I compile the latest from github I get the below error
$ npm start

[email protected] start
electron ./local_modules/electron_main/electron_main.js

[117469:0913/134604.214147:FATAL:gpu_data_manager_impl_private.cc(439)] GPU process isn't usable. Goodbye.

I get the same error if I run

$ ./Downloads/AppImage/MyMonero-1.3.2.AppImage
[108463:0913/133547.114956:FATAL:gpu_data_manager_impl_private.cc(439)] GPU process isn't usable. Goodbye.
zsh: trace trap Downloads/AppImage/MyMonero-1.3.2.AppImage

@LivBoss
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LivBoss commented Sep 15, 2022

Please use the download links directly from our website - mymonero.com.
This will ensure that you are downloading the latest, updated versions.
If you still experience problems, please reach out to our support team via [email protected], or through the chat feature on our website.

@wertie3020
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i have the same message and yes i use the direct download for the website

@LivBoss
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LivBoss commented Oct 3, 2022

Please contact our support team, either via email ([email protected]), or via the chat function on our website, mymonero.com.

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3 participants