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Error with Intel. drivers/Ошибка с Интел. драйверами #15

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n81665 opened this issue Jun 8, 2022 · 6 comments
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@n81665
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n81665 commented Jun 8, 2022

Что то при запуске ишет посл. версию драйвера , потом вылетает с этой ошибкой, Я так понимаю нужны посл. интеловские драйвера для видеокарты . Да и вот что то интересно выдал на этом скрине : https://prnt.sc/11IgTkMpL_-m , типа драйвер если я правильно понял для 8ки .. А так спасибо ...

Something at startup is looking for a post. driver version, then crashes with this error, as I understand it, we need a last. Intel video card drivers. Yes, and here's something interesting that I gave out on this screen: https://prnt.sc/11IgTkMpL_-m, like a driver, if I understood correctly for 8ki .. And thanks ...

@n81665 n81665 changed the title Ошибка с Интел. драйверами Error with Intel. drivers/Ошибка с Интел. драйверами Jun 8, 2022
@nalexandru
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nalexandru commented Jun 9, 2022

What version of Blender are trying to run ? If it is 3.2.0, does 3.1.2 or 3.0.1 work ?

Start Blender with "blender_debug_gpu.cmd" instead of "blender.exe". After Blender closes / crashes it should open a folder with two files, "blender_debug_output.txt" and "blender_system_info.txt".
Please upload those 2 files.

The error message in the screenshot mentions Windows 8 and as far as i know Blender still supports it. Can the driver crash be reproduced with the official release ?

@n81665
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n81665 commented Jun 9, 2022

What version of Blender are trying to run ? If it is 3.2.0, does 3.1.2 or 3.0.1 work ?

Last version 3.2.0 , the link ;ownloads https://github.com/nalexandru/BlenderCompat/releases/tag/3.2.0

Start Blender with "blender_debug_gpu.cmd" instead of "blender.exe". After Blender closes / crashes it should open a folder with two files, "blender_debug_output.txt" and "blender_system_info.txt". Please upload those 2 files.

screenlink.txt
blender_debug_output.txt
blender_system_info.txt

The error message in the screenshot mentions Windows 8 and as far as i know Blender still supports it. Can the driver crash be reproduced with the official release ?

That's strange, I'm running on Windows 7, but what does Windows 8 have to do with it?!!!

ADD
By the way, blender 2.92 works on this machine in the same form and everything is OK (screenshot https://prnt.sc/3FMqiaw48HOQ ) , this is strange .. And yours doesn’t want Windows 7, that’s what surprised me ..
Thanks again for your good work...
Sorry for bad English..

@nalexandru
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That's strange, I'm running on Windows 7, but what does Windows 8 have to do with it?!!!

That's my mistake. The error from your screenshot says "Intel HD Graphics Drivers for Windows 8(R)" and it led me to believe that you're on Windows 8, however it appears Intel used that name for Windows 7 too.

According to blender_system_info.txt you don't have the last version of the driver installed.

The last Intel driver for Windows 7 can be found here:
https://www.intel.ru/content/www/ru/ru/download/18424/intel-graphics-driver-for-windows-7-8-1-15-36.html
I'm not sure if that is the correct driver for your GPU; if it doesn't want to install then try this one:
https://www.intel.ru/content/www/ru/ru/download/18369/intel-graphics-driver-for-windows-15-40.html

Please update the driver and try again.

If that does not fix the problem then unfortunately i don't think there's anything else that can be done for 3.2.0. In blender_debug_output.txt there a GL_OUT_OF_MEMORY error, which means that there is not enough VRAM to run it.
In this case you can try an older version of 3.x:

3.1.2: https://github.com/nalexandru/BlenderCompat/releases/tag/3.1.2
3.0.1: https://github.com/nalexandru/BlenderCompat/releases/tag/3.0.1

ADD
By the way, blender 2.92 works on this machine in the same form and everything is OK (screenshot https://prnt.sc/3FMqiaw48HOQ ) , this is strange .. And yours doesn’t want Windows 7, that’s what surprised me ..
Thanks again for your good work...

If none of the 3.x releases work, then 2.93 should work. You can download the portable zip from their website https://www.blender.org/download/lts/2-93 and copy the api-ms-win-core-path-l1-1-0 dll where you extracted the archive

Sorry for bad English..

No problem.

@n81665
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n81665 commented Jun 9, 2022

That's my mistake. The error from your screenshot says "Intel HD Graphics Drivers for Windows 8(R)"
Here, I wrote about this, it’s also not clear what Windows 8 has to do with it, if I worked in Windows 7 ..

you don't have the last version of the driver installed.

The last Intel driver for Windows 7 can be found here: https://www.intel.ru/content/www/ru/ru/download/18424/intel-graphics-driver-for-windows-7-8-1-15-36.html I'm not sure if that is the correct driver for your GPU; if it doesn't want to install then try this one: https://www.intel.ru/content/www/ru/ru/download/18369/intel-graphics-driver-for-windows-15-40.html

Please update the driver and try again.

Ok, let's check it out, thanks for the tip on the drivers ..

If that does not fix the problem then unfortunately i don't think there's anything else that can be done for 3.2.0. In blender_debug_output.txt there a GL_OUT_OF_MEMORY error, which means that there is not enough VRAM to run it. In this case you can try an older version of 3.x:

3.1.2: https://github.com/nalexandru/BlenderCompat/releases/tag/3.1.2 3.0.1: https://github.com/nalexandru/BlenderCompat/releases/tag/3.0.1

Well, although yes, the computer is already a bit old, on a 1150 socket with built-in video from Intel plus 8 gb RAM.

If none of the 3.x releases work, then 2.93 should work. You can download the portable zip from their website https://www.blender.org/download/lts/2-93 and copy the api-ms-win-core-path-l1-1-0 dll where you extracted the archive

Thanks !!!

@n81665
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n81665 commented Jun 9, 2022

Everything worked after updating the driver: https://prnt.sc/fHLHnPiUP2IH ,
Regarding this driver https://www.intel.ru/content/www/ru/ru/download/18424/intel-graphics-driver-for-windows-7-8-1-15-36.html I have it installed .. Everything is ok ..
I did not think that because of the drivers there could be such a bug%))
Yes, and it seems that the update is on, I thought after a recent reinstallation of the OS and the driver to update ..

Thanks, it worked, problem solved. The ticket can be closed.. Thanks again..

@nalexandru
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You're welcome.

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